Experience

Wyebot
• United States
• Computer Networking Products
• 1 - 100 Employee
• Customer Success Manager

  • Oct 2022 - Present

LogixHealth
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Client Services Manager

  • Jun 2021 - Oct 2022

eClinicalWorks
• United States
• Software Development
• 700 & Above Employee
• Inside Sales/Post Sales Coordinator

  • Feb 2015 - Jun 2021


Northeast Great Dane

• United States
• Truck Transportation
• 1 - 100 Employee

• Business Coordinator

  • Jan 2014 - Feb 2015

  - Oversees daily operations of facility including management of general bookkeeping, accounts recievable, accounts payable and human resource responsibilities - Prepares repair orders and oversees account management for the service department - Ensures effective and timly trailer repair, purchase order maintiance and inventory control through effective customer service and follow up - Impliments and maintains effective daily processes and flows by logging completed work orders - Oversees technician productivity through by monitoring the daily time clock and the assigned tasks - Prepares manuals and other publications on improved procedures methods and systems Show less



Fallon Community Health Plan, Inc.

• United States
• Medical Practices
• 1 - 100 Employee

• Authorization Coordinator

  • Nov 2010 - Mar 2013

  - Outstanding verbal communication skills speaking telephonically with providers to efficiently process up to 75 daily authorization requests - Effectively prepared and presented 10 cases per day requiring medical necessity review by a Registered Nurse and Medical Director - Developed training job aides as a resource for new department staff - Acted as senior lead in performing research necessary to make recommendations for reprocessing of four high priority cases per week. - Outstanding verbal communication skills speaking telephonically with providers to efficiently process up to 75 daily authorization requests - Effectively prepared and presented 10 cases per day requiring medical necessity review by a Registered Nurse and Medical Director - Developed training job aides as a resource for new department staff - Acted as senior lead in performing research necessary to make recommendations for reprocessing of four high priority cases per week.



Finish Line

• United States
• Retail
• 400 - 500 Employee

• Manager in Training

  • Jun 2009 - Oct 2010

  - Ensured follow through with corporate marketing plans, meeting weekly financial goals by overseeing day to day operations of a retail store with weekly income of $40,000 - Managed and supervised set up of inventory displays detailed in corporate marketing directives - Effectively managed 50 part-time sales associates by optimizing staff resources, coaching staff, conducting employment interviews and completing staff performance evaluations - Accurately and efficiently created reporting spreadsheets of daily sales to district manager Show less



Eastern Professional Hockey League (EPHL), Jersey Rockhoppers

• Jersey Rockhoppers Goaltender

  • Sep 2008 - Apr 2009

  Responsible for participating in all forms of competition for the Jersey Rockhoppers as well as community events. Signed as the goaltender for the Rockhoppers in late October. Named Goalie of the week 1/18/2009-1/24/2009. Called up to the Reading Royals, the farm team of the NHL’s Los Angeles Kings on two occasions in November Responsible for participating in all forms of competition for the Jersey Rockhoppers as well as community events. Signed as the goaltender for the Rockhoppers in late October. Named Goalie of the week 1/18/2009-1/24/2009. Called up to the Reading Royals, the farm team of the NHL’s Los Angeles Kings on two occasions in November



Hollister Co.

• United States
• 1 - 100 Employee

• Assistant Store Manager

  • Jun 2008 - Feb 2009

  - Excellent customer service through effective day to day store operations including; managing daily sales income of $18,000 and overseeing stockroom organization - Effectively managed and scheduled 80 part-time associates adhering to budgeted company hours - Trained 3 managers in training at two different retail locations - Managed and supervised set up of seasonal inventory displays detailed in corporate marketing directives - Performed loss prevention counts and followed through with loss prevention strategies by accurately monitoring store inventory and reporting discrepancies to management Show less



New England Surge, Professional Indoor Football Inc.

• Game Day Operations Coordinator

  • Apr 2008 - Aug 2008

  - Organized and implemented the business plan for game day operations - Structured and organized registration table for purchasing raffle tickets and game day ticket packages - Customer liaison distributing team information, marketing materials and promotions to fans during all 7 home games - Organized and implemented the business plan for game day operations - Structured and organized registration table for purchasing raffle tickets and game day ticket packages - Customer liaison distributing team information, marketing materials and promotions to fans during all 7 home games



Stop It Goaltending

• Spectator Sports
• 1 - 100 Employee

• Senior Goaltending Instructor

  • Jun 2002 - Jun 2008

  - Managed off ice training and conditioning for groups of all sizes ranging in age from 6 though18 - Responsible for basic education of techniques as well as the motivation of young hockey players. - Managed off ice training and conditioning for groups of all sizes ranging in age from 6 though18 - Responsible for basic education of techniques as well as the motivation of young hockey players.



Mid-Atlantic Hockey League (MAHL), Valley Forge Freedom

• Valley Forge Freedom Goaltender

  • Sep 2007 - Apr 2008

  Responsible for participating in all forms of competition for the Valley Forge Freedom as well as community events. Signed as the goaltender for the Freedom. Played in the Mid-Atlantic team all star game. Named Goalie of the week on two occasions. 2nd in the league in save percentage, 3rd in the league in wins, 4th in the league in goals against average. Responsible for participating in all forms of competition for the Valley Forge Freedom as well as community events. Signed as the goaltender for the Freedom. Played in the Mid-Atlantic team all star game. Named Goalie of the week on two occasions. 2nd in the league in save percentage, 3rd in the league in wins, 4th in the league in goals against average.



TD Garden

• United States
• Entertainment Providers
• 100 - 200 Employee

• Sport Management Intern

  • May 2006 - Aug 2006

  - Created inventory of required renovations and researched cost estimates for an 18 million dollar renovation budget for the Premium Club’s sports deck - Managed sales inventory reports for contract luxury suite tickets for NHL and NBA 2006-2007 seasons - Proficient in use of Scarborough Marketing Software used to market products to the correct demographics - Trained in event management including follow through with market plans such as mass mailings, providing tours to potential buyers and organizing special event listings Show less