Experience

MONET +

• Czechia
• Software Development
• 100 - 200 Employee

• IT Analyst

  • Mar 2017 - Present

  Listening, reading, thinking, analysing, creating! That´s it. That´s what IT analysis is about and what I do. Bit of business analysis, understanding custumer needs and requirements, thinking, analysing every aspect of the problem, creating and designing efficient and secure IT systems. Plus deep knowledge of the various IT standards, protocols, coding languages and tools such as OAuth2, OpenId Connect, Java, SQL, UML, Enterprise Architect, Archimate etc. And I have almost forgotten, tons of Use Cases, sequence, activity, class and component diagrams as well! As part of Identity and security team, currently working on project for one of leading financial institution on Czech market to develop authentication / authorization system for various mobile platforms. Show less



GIGAPRINT.CZ - Cetria s.r.o.

• District Vsetin, Czech Republic

• Head of Customer Service, Product Manager

  • Oct 2013 - Jan 2017

  As a manager, I was responsible for a customer service, a product portfolio and running daily tasks of the e-shop WWW.GIGAPRINT.CZ. The customer service included answering inquiries of customers via phone or email. Managing the product portfolio, such as a pricing, product details, adding new products and overseeing the market. Looking after e-shop´s daily task, such as stock, packaging and delivery. Improving internal business processes and developing CMS. As a manager, I was responsible for a customer service, a product portfolio and running daily tasks of the e-shop WWW.GIGAPRINT.CZ. The customer service included answering inquiries of customers via phone or email. Managing the product portfolio, such as a pricing, product details, adding new products and overseeing the market. Looking after e-shop´s daily task, such as stock, packaging and delivery. Improving internal business processes and developing CMS.



Pret A Manger

• United Kingdom
• Retail
• 700 & Above Employee

• Barista

  • May 2007 - Oct 2013

  The role is responsible for the coffee area in the shop, preparing products, managing, coaching and developing team of coffee makers, effective stock ordering, achieving targets, monitoring profitability and demonstrate the excellent customer service. The role is responsible for the coffee area in the shop, preparing products, managing, coaching and developing team of coffee makers, effective stock ordering, achieving targets, monitoring profitability and demonstrate the excellent customer service.