Experience

Moran Consulting, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Founder

  • 1997 - Present

  Moran Consulting, Inc., is a Chicago-based consulting firm specializing in creating high performance cultures within the individual organization. The Moran team has engineered organizational and process improvement initiatives for more than 500 global organizations in multiple industries to include healthcare, education, government and finance. Our team is committed to individual and organizational growth by providing performance improving consulting and training solutions to increase productivity and deliver sustainable results for our partners. Our expert team creates customized solutions for organization-wide culture change, performance management, leadership training, succession planning, communications process improvement, and executive coaching. In addition, Moran has engineered a world-class customer service training program, Service Essentials, to lead client organizations to build better service teams and increase customer loyalty.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Change Management Consultant

  • 1993 - 1997

  Served as change management consultant specializing in innovative service and culture improvement initiatives for healthcare organizations across the county. Specific solutions included the integration of support service departments, collaborative work redesign between support service and clinical areas to assure the highest possible service delivery to patients. Responsible for business development and establishment of showcase accounts and for building and training a team of eight consultants to implement solutions in Healthcare organizations nationwide.

• Healthcare Operations Director

  • 1986 - 1993

  Served as an operations Director of food services to include both retail, catering, and patient services. Managed large scale hospital operations of over 1000 patients beds in in both union and non-union environments.