Systems Engineer

• Aug 2021 - Present

Senior Hardware Engineer

• Feb 2019 - Aug 2021

Senior Hardware Engineer on a small team supporting multiple vendors. Hardware support for Dell PowerEdge servers and Isilon storage, Hitachi Storage products, SGI servers and storage, Spectra Logic tape libraries, Brocade and Cisco switches and DataDirect Networks (DDN) storage devices. Wrote and taught detailed hardware class for other site engineers for DDN products. Provides logistics support for vendor hardware spares. Senior Hardware Engineer on a small team supporting multiple vendors. Hardware support for Dell PowerEdge servers and Isilon storage, Hitachi Storage products, SGI servers and storage, Spectra Logic tape libraries, Brocade and Cisco switches and DataDirect Networks (DDN) storage devices. Wrote and taught detailed hardware class for other site engineers for DDN products. Provides logistics support for vendor hardware spares.

Principal Field Engineer

• Feb 2010 - Feb 2019

Principal Field Engineer for Oracle National Security Group, working in a government SCIF environment with Oracle and third-party COTS and GOTS hardware and software. - Recommends IT products and services to suit customer requirements. - Manages IT security Vulnerability and Compliance for Oracle team onsite, including monitoring and hardening for classified and unclassified systems to comply with government ICD 503 RMF requirements. - Experience with Telos XACTA and Tenable Security Center in pursuit of security duties. - Second-level support for Oracle, Sun Microsystems, Red Hat Linux, CentOS, DataDirect Networks (DDN) and other vendor software and hardware. - Certified Information Systems Security Professional (CISSP), Solaris Certified System Administrator (SCSA), and a Red Hat Certified Engineer (RHCE) for RHEL6 and RHEL7, and current Security+ ce certification. - Extremely resourceful, self-motivated, and self-sufficient. - Architects highly-available solutions for customer problems leveraging Oracle technology. - Direct interface to government CLIN manager demonstrating trust and reliability. - Manages inventory of customer and Oracle-owned assets and spares, balancing needs with efficiency. - Sought by peers and outside organizations for technical guidance and advice for Oracle Solaris and Red Hat Linux issues. Show less

Sun System Engineer

• Aug 2007 - Jan 2010

On-site support for Sun Microsystems hardware and software products. - Consulted directly with customer on Sun products and services to suit their requirements. - Managed information assurance and security for classified and unclassified computer systems IAW ICD 503 RMF requirements. - Architected highly-available solutions for customer problems leveraging Sun technology. - Second-level support for Sun Microsystems and other vendor software and hardware, including a variety of operating systems and COTS/GOTS software, and many different hardware platforms. - Managed inventory of software, hardware and on-site spares, keeping constant balance between customer requirements and cost-efficiency. - Consultant on behalf of Sun Microsystems, providing software and hardware solutions for customer requirements. Show less

System Administrator

• Feb 2003 - Aug 2007

Performed configuration, troubleshooting, and software/hardware maintenance work on computer servers and workstations. - Experienced in computer software configurations and security: Solaris JumpStart, automating baseline management (patches, packages, software changes, and security hardening pushed out through bash scripts), Cisco VPN client software for Solaris & Windows, MS Office configuration, MS Active Directory, MS Exchange 5.5, NIS configuration and management, Samba, DNS, Syslog, Sendmail, PERL, Apache, HTML, csh, bash, & ksh. - Provided Information Assurance and Security hardening to multiple operating systems through enterprise management tools. - Carried out PC hardware work to the lowest replaceable unit (LRU) level on Sun SPARC and x86/64 workstations and servers: cards, processors, power supplies, and motherboards on platforms. - Gained valuable enterprise SuSE, Ubuntu & Red Hat Enterprise Linux operating system experience. - Skilled in documenting procedures in accordance with ISO 9001 standards. - Designed and implemented highly-redundant system solutions for custom applications, Apache web servers, and QFS storage using Sun Cluster 3.x. - Acted as Team Lead for a System Administration group of 10 people as required. Show less

System Analyst

• Jun 2002 - Feb 2003

Tier-1 support for mission-critical hardware and software on a rotating shift. Liaised between customers and higher-level engineers to resolve time-critical issues. - Provided tier-1 helpdesk support in a 24/7 on-site call center. - Performed software and hardware-related calls on a variety of Operating Systems (Windows NT/XP/2000, RHEL4&5, Solaris, VMS). - Performed hardware troubleshooting down to LRU-level. Worked with higher-level engineers to resolve more complex issues. Tier-1 support for mission-critical hardware and software on a rotating shift. Liaised between customers and higher-level engineers to resolve time-critical issues. - Provided tier-1 helpdesk support in a 24/7 on-site call center. - Performed software and hardware-related calls on a variety of Operating Systems (Windows NT/XP/2000, RHEL4&5, Solaris, VMS). - Performed hardware troubleshooting down to LRU-level. Worked with higher-level engineers to resolve more complex issues.

Cryptologic Technician (Collection)

• Jan 1992 - Dec 2001

Ten years of experience in the collection and analysis of telecommunications signals, working with receivers, demodulators, multiplexers, digital circuit multiplication equipment and software applications. Board-Certified Master Training Specialist, skilled in the use of instructional media, interpersonal communications, learning theory, principles of speech, curriculum design and instructional strategy. - Conducted and supervised 80 students per year for Navy, Marine, Air Force and Army personnel in signal and analytic skills from basic to advanced communication signals, including satellite and wireless schemes, non-communication signals and the Solaris (2.6 & 2.8) operating systems. - Managed the training program for 12 instructors to maintain proficiency in course instruction. - Administered the safety program for a division of 557 people. This included providing training for other supervisors, performing safety checks for possible hazards, reporting and following up on injuries to personnel and providing safety awareness training. - Developed curriculum, new instructional material and new testing material for the revision of the Intermediate Communication Signal Analysis Course (fall, 1999) - a major course rewrite. Show less