Network Administrator

• Nov 2021 - Present

• Network automation via PowerShell (network switches, Active Directory, Microsoft Exchange, REST APIs, etc.) • Microsoft Exchange administration. • UEM administration, including MDM. • SIEM administration. • Virtualization administration. • Digital workspace administration. • Cloud-based business phone system administration. • Windows 10 & 11 deployment and imaging. • Networking fundamentals (TCP/IP, IPv4, Routing & Switching, DHCP, DNS, firewalls, etc.) • Network automation via PowerShell (network switches, Active Directory, Microsoft Exchange, REST APIs, etc.) • Microsoft Exchange administration. • UEM administration, including MDM. • SIEM administration. • Virtualization administration. • Digital workspace administration. • Cloud-based business phone system administration. • Windows 10 & 11 deployment and imaging. • Networking fundamentals (TCP/IP, IPv4, Routing & Switching, DHCP, DNS, firewalls, etc.)

Systems Administrator

• Mar 2021 - Nov 2021

• PowerShell automation for Active Directory and Exchange Online.

Senior Help Desk Technician

• Jun 2019 - Mar 2021

• Oversaw and managed a large amount of enterprise technological projects• Upgraded 220 workstations from Windows 7 to Windows 10• Windows 10 patch management• Configured and deployed system images remotely via KACE 2000 SDA• KACE Boot Environment creation and annual management• Uploaded images created in Oracle VM VirtualBox to KACE 2000 via KACE Boot Environment• Created and applied post-installation software tasks to system images• Deployed and scheduled automated PXE boot deployments• Created and deployed Windows GPOs to harden enterprise machines• Administrated JAMF for macOS devices Show less

Help Desk Technician

• May 2017 - Jun 2019

Desktop Support Technician

• Sep 2013 - May 2017