Robert McDonald
Proposal Manager at FOCUS- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
French -
Topline Score
Bio
Credentials
-
MCP certification
MicrosoftJun, 2001- Nov, 2024 -
A+ Certification
CompTIA
Experience
-
FOCUS by TELUS
-
Canada
-
Software Development
-
1 - 100 Employee
-
Proposal Manager
-
Apr 2018 - Present
Research and monitoring of available bids.Preparation and creation of proposal responses on open RFPs, RFIs, RFQs within the Government and Municipal sectors.In-depth analysis of technical documentation ensuring we meet the technical integration needs and solution requirements. Research and monitoring of available bids.Preparation and creation of proposal responses on open RFPs, RFIs, RFQs within the Government and Municipal sectors.In-depth analysis of technical documentation ensuring we meet the technical integration needs and solution requirements.
-
-
-
-
Technical and Installation Support Representative
-
May 2016 - Apr 2018
Research for available and open bids on the market, MERX, Bidnet, Oniva, ect.Assemble and Respond to RFPs, RFIs, RFQs in the Government, Municipal sectors.Attend annual Trade shows such as the APWA and others.Customer engagement to collect technical integration and solution requirements and attend customer sales calls when need to support technical integration and solution topics.Design and configuration of the FleetSphere software platform to meet customer requirements and engaging in the customer support process to help with resolution on certain technical integration and solution issues.Provide internal and external customers answers and ideas related to software and hardware integration and business process implementation and provide solution testing.In-depth analysis of software to create End to End Software documentation.
-
-
-
Cogiscan
-
Canada
-
Software Development
-
1 - 100 Employee
-
Application Specialist
-
Aug 2011 - Apr 2016
Software and Hardware installations and training. Provide software and hardware technical support for our global customers online with our Go To Assist portal or via remote support. Documentation of technical procedures, user guides and software pre-release testing. Software and Hardware installations and training. Provide software and hardware technical support for our global customers online with our Go To Assist portal or via remote support. Documentation of technical procedures, user guides and software pre-release testing.
-
-
-
-
Systems Administrator
-
Oct 2009 - Jul 2011
Systems and Network administration, I managed the internal user support system for local and network issues for a great group of 80. Local and network PC and printer deployments. Documented internal IT procedures and protocols into a new WIKI system. Systems and Network administration, I managed the internal user support system for local and network issues for a great group of 80. Local and network PC and printer deployments. Documented internal IT procedures and protocols into a new WIKI system.
-
-
-
TES The Employment Solution
-
Canada
-
Human Resources Services
-
200 - 300 Employee
-
IMAC computer technician for IBM
-
Apr 2009 - Jun 2011
Performed IMAC installations and NSO (new store openings) for IBM in the Eastern Townships.Changing and installing new computer hardware, servers, PCs, network printers, POS machines, scanners and pinpads, routers and wifi and power supplies (UPS) for new installations, server rooms, racks, network hardware and blade servers and network cabling.or different stores and restaurants under contract with IBM. Performed IMAC installations and NSO (new store openings) for IBM in the Eastern Townships.Changing and installing new computer hardware, servers, PCs, network printers, POS machines, scanners and pinpads, routers and wifi and power supplies (UPS) for new installations, server rooms, racks, network hardware and blade servers and network cabling.or different stores and restaurants under contract with IBM.
-
-
-
-
Programmer
-
Mar 2009 - Sep 2009
Mandate to transform all of the older CNC disk programs, 400 plus cabinet programs into 5 main cabinet type programs using parametric programming. Example: base cabinets, upper cabinets, vanities. Once completed with associated barcodes, when scanning a barcode, the appropriate section of the programming would load automatically on the CNC machine and create the cabinet panels. Mandate to transform all of the older CNC disk programs, 400 plus cabinet programs into 5 main cabinet type programs using parametric programming. Example: base cabinets, upper cabinets, vanities. Once completed with associated barcodes, when scanning a barcode, the appropriate section of the programming would load automatically on the CNC machine and create the cabinet panels.
-
-
-
-
Network Administrator
-
Apr 2008 - Aug 2008
Network server administration, LAN and SAN These are amongst the duties to maintain:- Vista, Win XP, Win Server 2000/03- Terminal Services, ISA 2004, - BES (blackberry server)- VPN [accounts]- 2003 Exchange, SMTP- SharePoint 2007, Sharepoint services- Active Directory- Backup Exec 11d- SEP 11- Web IIS server- Office 2007- Citrix- SQL 2005- In-house ERP- Network printers: Xerox- Supply ordering, meet with suppliers- Technical support for office and production
-
-
-
-
Programmer
-
Aug 2006 - Nov 2007
Programmer of CNC’s that created kitchen and bath componentsDesign (layouts) to size of kitchens and baths components within Autocad 2007 then exported part by part into another program called EasyStone. Within this program we had to apply the machining tools in steps that would machine the contours of the pieces. We could then run a simulation program to ensure the integrety of the pieces for production on the CNC machines. Programmer of CNC’s that created kitchen and bath componentsDesign (layouts) to size of kitchens and baths components within Autocad 2007 then exported part by part into another program called EasyStone. Within this program we had to apply the machining tools in steps that would machine the contours of the pieces. We could then run a simulation program to ensure the integrety of the pieces for production on the CNC machines.
-
-
-
Wolters Kluwer UK
-
United Kingdom
-
Information Services
-
400 - 500 Employee
-
Technical Support
-
Oct 2001 - Aug 2006
Provided technical support and VIP technical support, worked within the system quality Assurance team.Created training presentations for new employees and created presentation to use for on-line customer presentations. Provided technical support and VIP technical support, worked within the system quality Assurance team.Created training presentations for new employees and created presentation to use for on-line customer presentations.
-
-
Education
-
2000 - 2001
College de LÈstrie
Techniques en Micro-informatiques
Community
