Robert May, MBA, PMP, CSP, ASM

Director of Compliance and Administration at LSI - Landscape Services Inc.
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Credentials

  • ASM
    Snow & Ice Management Association
    Feb, 2019
    - Oct, 2024
  • CSP
    Snow & Ice Management Association
    Jul, 2017
    - Oct, 2024
  • Project Management Professional
    11352

Experience

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Director of Compliance and Administration
      • Oct 2021 - Present

      LSI is a family owned, full service, regional grounds management provider delivering a hassle-free experience while enhancing your property image and investment…all backed by our exclusive Service Guarantee! What sets LSI apart are the intangible items…. our People (subject matter experts and relationships matter), Culture of Communication, Proactive approach to landscape management, use of technology & state-of-the-art systems, and we help you spend your money wisely….because anyone can mow your grass.

    • Director Of Operations
      • Sep 2014 - Sep 2021

      Director of Operations over the Exterior Facilities Solution Division. Responsible for retention and growth of customer base. Manage the process of setting up a network of service partners in a 16-state area.• Built and lead a highly efficient team comprised of 4 Market Managers, an Irrigation Technician, two Customer Service Representatives, one Supervisor, and eight Crew Members.• Created, implemented, and maintain key performance indicators for the department sales goals and customer work order tracking. • Manage the snow department for the division and the company.• Manage a network of 125 service providers.

    • United States
    • Retail
    • 700 & Above Employee
    • Director of Maintenance
      • Jul 2012 - Jul 2014

      Responsible for the overseeing the maintenance and outside services of 400+ convenience stores, the company fleet program, and running multiple construction projects. Built a highly motivated team of 16 field technicians and 6 office personnel to deliver results above expectations.

    • District Manager
      • Jul 2007 - Jul 2012

      Responsible for the overall operations of 10 - 15 convenience stores focusing on sales growth, reducing expenses, increasing profit, building and meeting budgets, inventory control, customer service, building teams, staffing, and training.

    • General Manager
      • Mar 2005 - Jul 2007

      Responsible for the overall operations of 1 convenience stores focusing on sales growth, reducing expenses, increasing profit, meeting budgets, inventory control, customer service, building teams, staffing, and training.

    • Retail Operations Manager
      • Mar 2004 - Sep 2004

      Responsible for two retail stores, mail order, and Internet site. Focusing on sales growth, inventory control, asset protection, forecasting, training, creating local promotions, team building, and customer satisfaction. Responsible for two retail stores, mail order, and Internet site. Focusing on sales growth, inventory control, asset protection, forecasting, training, creating local promotions, team building, and customer satisfaction.

    • National Sales Manager
      • Nov 2001 - Sep 2003

      Responsible for $4.3 M in annual sales and the service department. Focused on sales growth, inventory control, asset protection, responsible for developing and meeting P&L, forecasting, training, contract negotiation, team building, productivity, and customer satisfaction. Responsible for $4.3 M in annual sales and the service department. Focused on sales growth, inventory control, asset protection, responsible for developing and meeting P&L, forecasting, training, contract negotiation, team building, productivity, and customer satisfaction.

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Cold Drink Sales Manager/Service Manager
      • Sep 1999 - Sep 2001

      Managed sales force to increase sales and volume for all cold drink accounts. Lead the full service team to increase sales and profits. Responsible for managing service techs, installation teams, and delivery crews for all equipment. Managed sales force to increase sales and volume for all cold drink accounts. Lead the full service team to increase sales and profits. Responsible for managing service techs, installation teams, and delivery crews for all equipment.

    • Consumer Services
    • 700 & Above Employee
    • Area Technical Supervisor/Branch Manager
      • May 1993 - Sep 1999

      Responsible for managing the technical work force over multiple service areas. Increased productivity and reduced expenses. Managed multiple service and parts centers. Increased revue and sales volume year over year. Responsible for managing the technical work force over multiple service areas. Increased productivity and reduced expenses. Managed multiple service and parts centers. Increased revue and sales volume year over year.

Education

  • Murray State University
    Master of Business Administration (MBA), Business Administration

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