Robert Magyar

Customer Service Representative / Project Manager at M&R Label Company
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area
Languages
  • English -
  • French (basic) Limited working proficiency
  • Spanish Limited working proficiency
Skills

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5.0

/5.0
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Regina N.

Robert has many fine qualities of which the following are only a few: - Good work ethic - Dedicated to supporting the company’s goals and efforts - Constantly develops his skills to excel in every area - Stays abreast with graphic arts technology and trends - Very accurate and detail oriented - Works at a swift pace and stays focused on his tasks - Very personable with great customer service skills

Michelle Oddo

Every time I have had to deal with Robert as a vendor he is/was very personable and very helpful. He would investigate without me prompting ways to save money for my customer. He would call back in a timely manner when necessary. Honestly, I think I spoke to him every day for a year at one point. Always helpful and willing to do whatever to make me happy and use Diversified as a primary vendor. Definitely an asset to any organization.

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Credentials

  • Auto Computer Aided Drafting
    -

Experience

  • M&R Label Company
    • United States
    • Printing Services
    • 1 - 100 Employee
    • Customer Service Representative / Project Manager
      • Sep 2021 - Present

      Flexography Label Printing Company • Manage customer orders email inbox. • Schedule orders for production. • Project Management, Customer Service relationships with clients. • Collect and organize plating system daily. • Manage artwork proofing with graphic designer. • Create spreadsheets and organize special projects as assigned. • Create and discuss a daily hot list for orders past due with production. • Discuss with all departments on keeping workflow moving. • Advise to Owners and Operations Manager on current orders / projects. • Greeting all employees on a daily basis to check their well-being and current situations. Show less

  • Rana Meal Solutions, LLC
    • United States
    • Food Production
    • 1 - 100 Employee
    • Procurement Inbound Coordinator
      • Oct 2020 - Sep 2021

      - Manage all inbound orders for raw material. - Address any inbound transportation or receiving issues. - Communicate with suppliers on late orders and issues. - Record any quality issues for raw material with suppliers. - Produce a daily raw inventory report for every Rana used warehouses / storage. - Produce a daily past-due report for all raw goods - w/explanation of current status of the goods. - Produce a weekly expiry report for all raw goods close to expiration dates. - Produce a weekly PO confirm report - verifying all raw goods PO's have been supplier accepted. - Inform weekly all warehouses of raw goods scheduled to receive the following week. - Problem Solve / Troubleshoot any raw goods issued as brought up by the raw goods suppliers. - Provide warehouses / coworkers with relevant provided paperwork as it is received. - Request missing paperwork to suppliers and transportation companies as required. - Create spreadsheets and coordinate projects as needed or necessary as situations arise. Show less

  • McCain Foods
    • Canada
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Customer Service Representative
      • Apr 2019 - Apr 2020

      Through Malone Solutions Staffing Agency • Handling customer order situations. • Ensuring customer orders are fulfilled. • Entering customer submitted orders in the SAP system. • Managing multiple orders for customers on assigned accounts. • Reporting back to management any situations with solutions. • Communicating order information to other coworkers/departments to ensure success. • Delegate escalated situations to ensure orders are handled promptly and correctly. • Accomplishing assigned tasks as provided by management. • Working in multiple systems and programs to accomplish order success. • Managing the Samples and Warehouse Admin Accounts. • Dedicated to several different specific client accounts on a regular basis. Show less

  • Abbott Label, Inc.
    • United States
    • Printing Services
    • 1 - 100 Employee
    • Front Desk Staff
      • Jan 2019 - Mar 2019

      Answered Phones, Entered Stock Orders, Managed Order Inbox, Made Stock Replenishment Orders, Morning Billing, Afternoon Invoicing, Filing, Monthly Inventory Management, File Organizing, and Stock Quoting. Answered Phones, Entered Stock Orders, Managed Order Inbox, Made Stock Replenishment Orders, Morning Billing, Afternoon Invoicing, Filing, Monthly Inventory Management, File Organizing, and Stock Quoting.

  • Numeridex Incorporated
    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Sales and Account Specialist
      • Aug 2018 - Jan 2019

      - Cold call sales for new clients. - Order Entry for purchases made by current clients. - Customer Service to assist suppliers, current and future clients. - Assisting in the warehouse as needed. - Estimating sales quotes. - Assisting in office help as needed. - Cold call sales for new clients. - Order Entry for purchases made by current clients. - Customer Service to assist suppliers, current and future clients. - Assisting in the warehouse as needed. - Estimating sales quotes. - Assisting in office help as needed.

  • Diversified Labeling Solutions
    • United States
    • Printing Services
    • 1 - 100 Employee
    • Estimator / Order Entry / Customer Service
      • Nov 2014 - Aug 2018

      Estimating on quote requests from clients. Working on Excel Spreadsheets as assigned. Dedicated to quoting clients within 3 hours or less. Handling quote requests by phone, e-mail, output to our general mailbox, and fax. Determining the best material needs by quote request. Preparing Sample Material for clients by request. Back-up Customer Service and Relationship Building on a daily basis. Directing all requests to the appropriate Person or Department. Create Work-order routers for Production. Check and Correct Work-order Routers done by other employees. Order Entry as needed depending on work-load. Formerly managed the quotes general e-mail address. Formerly managed the samples department/requests. Problem solving / Floating between each department as necessary. Assist Management as requested in training, leading, and project fulfillment. Purchasing material, dies, plates, and other supplies as necessary for job fulfillment. Problem Solving on a daily basis for Customer Service, Order Entry, and Estimating. Package tracking and job order status updates regularly. Show less

  • 3e Marketing Communications
    • Advertising Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Apr 2014 - Nov 2014

      - Account Executive for Inside Sales. - Process New Job Orders from Clients/Sales. - Write Production/Prepress Tickets. - Write & Release Purchase Orders to Suppliers. - Enter Orders into the Production Schedule. - Process Estimates and Requests from Clients/Sales. - Review and Release Proofs to Clients. - Call Suppliers for New Business Opportunities. - Address any File, Prepress or Production Issues as they arise. - Discuss with Clients/Sales any File/Artwork changes requested. - Left the company when 3E closed it's doors proper. (They merged with another printing company at another location.) Show less

  • Diamond Communication Solutions
    • Advertising Services
    • 1 - 100 Employee
    • Machine Operator
      • Mar 2014 - Apr 2014

      I loved my brief time at Diamond Marketing Solutions - Everyone was very nice. Man was the Envelope machine I ran fast! It kept me on my toes! But onto other things! I loved my brief time at Diamond Marketing Solutions - Everyone was very nice. Man was the Envelope machine I ran fast! It kept me on my toes! But onto other things!

  • creative werks
    • United States
    • Packaging and Containers Manufacturing
    • 100 - 200 Employee
    • Production Control Clerk
      • Aug 2013 - Jan 2014

      • Production and Labor Verification (Co-Packing, Blow Molding, Winding) • Inventory verification and troubleshooting • Ensure Floor Associates are accurately consuming WIP & raw materials • Leverage all systems for troubleshooting & investigation (SWOP, SyteLine, InSync, and SAP). • Completion of all reports due to clients, Project Management and QA in a timely manner. • Update various excel reports on a regular basis. • Enforce company rules regarding safety, discipline, cooperation and teamwork. • Attend selected meetings. • Perform other duties as assigned by the Management. Show less

  • Tobe (Now Vision)
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager - Large Format Print
      • May 2013 - Jun 2013

      Account Manager for Large Format Print. My duties include but are not limited to the following: • Process all Customer Service activities; answering telephones, order entry, printing of pick tickets and packing slips, monitor open orders to ensure orders are shipped in a timely manner, closing orders, obtaining freight quotes, posting freight charges and other chargeable materials. • Enter order jobs and quotes for scheduling and billing. Prepare quotes to accounts using pricing procedure and follow ups. Discuss and get approval for all non-standard pricing with appropriate execute and CFO if appropriate. • Receives information from customers or prospects regarding jobs. Advises them on how the company can best help them achieve their project’s goals. • Knowledgeable of large format print, coordinate color correction between substrates, fulfillment and job material ordering • Assists with order picking and packing, shipping FedEx or UPS, or other hand-working projects as necessary as directed by COO • Knowledgeable of address data-base preparation for purposes of batch printing FedEx or UPS labels. • Prepare various monthly reports. • Maintain filing system for all Fulfillment Department documents. • Maintain professional relationship with all internal and external customers. • Perform quality control through sign-offs and review of samples. • Actively participates in fulfillment of daily activities (labels, boxes, monitoring activities, etc) • Communicate with all pertinent change in postal rules, rates, etc. Show less

  • Madden Communications
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Production Scheduler
      • Nov 2011 - Jun 2012

      Madden went through a reorganization of the Production Coordination Department where my position changed. While many of my duties remained the same - as before the reorganization, there were several big differences. Now instead of being account based - I now had access to work on projects from all of Madden's clients. This included Madden Internal jobs, MillerCoors, Remy Cointreau, Mike's Hard Lemonade, and Altria (Marlboro Cigarettes, etc.). I became familiar with my more new piece types and also with Premiums purchasing (Table Cloths, Napkins, Coins, Tents, Grills, etc.) In this position, while I still managed printing projects, my main focus was scheduling orders (jobs) from our clients. I estimated orders also at times. I still was involved in releasing purchase orders to print suppliers who did printing that was not supplied at our facility. Then I got my live jobs ready for billing. It involved extensive problem solving and solutions to make every job go smoothly everyday, all of the time. It was very challenging at times because of the change in workload, learning to become familiar with all of the accounts and how each of the accounts ran through project management differently. Show less

    • Senior Production Coordinator
      • Nov 2008 - Nov 2011

      During this period I also worked on the MillerCoors Account. At first on Strategic Accounts - as I was doing as a Production Coordinator. I quickly switched over to managing MillerCoors Online ordering account, along with MillerCoors Corporate Jobs, Sales Communication, and Alcohol Responsibility account. This gave me some, though limited, direct interactions with my MillerCoors clients. After about a year I switched to another account which involved the gang-running of the same piece types for the commonly ordered MillerCoors P.O.P. Items. After several months on that desk, I switched again to manage the non-standard piece types for the Coors Light, Coors Banquet, Miller High Life, and Milwaukee's Best Beer Brands. This involved display and spectacular work for Coors Light Summer, Coors Banquet Rodeo, Milwaukee's Best Playboy, and Miller High Life Veterans Promotions. I was responsible for prototype development, estimating, and then managing the live production of these programs. With the promotion to a Senior Production Coordinator, there were more responsibilities to go along with it. This included but was not limited to: mentoring/training new-hires - for them to mirror my work - to learn how to work in the Production Coordinatior and similar positions. It also involved submitting innovative ideas to MillerCoors from Madden's supply chain, develop rules, standards and guidelines for the Production Coordination department, brainstorm on more efficient ways to run projects quicker and more efficiently. This position also gave me more authority over proof approvals being submitted to our clients. I worked a wider range of pieces types during this period as well. These piece types included: Corrugate Displays/Spectaculars, Corrugate Stand-ups, Poly Pennant Strings, Corroplast signs, Corrugate Base-wraps, Roll Banners, Sales Kits/Packages, and Dry Erase Boards. Show less

    • Production Coordinator
      • Jul 2005 - Nov 2008

      During this period I was on Miller Strategic Accounts. I was overseeing projects given to me by my clients. My responsibilities were from receipt of the artwork from Miller's art agencies to delivery of finished goods into our distribution center. If there were any concerns/problems along the way, I was responsible for directing what to do to correct the situation and come up with the best solution to the problem. This involved preparing art lasers, scheduling prepress work for the project, artwork issues/corrections, proof review and submission to our account group (for client review), correcting any edits that my clients desired, submitting pricing to the client to produce the individual projects I was producing, scheduling production which includes printing and finishing - if applicable, handling and resolving any printing or production issues, arranging delivery of the finished products to our distribution center and finally billing out the individual projects that were assigned to me once they were received at our distribution center for kitting with other pieces within the promotion. With this, if there was any pieces we did not print in-house, I was responsible for bidding out the work to approved suppliers, awarding the job to the best supplier according to bids I reviewed, releasing a purchase order and artwork the winning supplier, and finally resolving any supplier issues if they arise. The same rules of procured items applied to internal work as well. That included but is not limited to proof pricing approval and press checks. The position was mainly the Production Management of speed-to-market reactions - according to how the beer industry is being affected. Because of this, my work was very fast paced, with short deadlines to get the work done. The main pieces I handled were Cooler Decals (Static Stickers) Display/Case Cards, On Beer Pack Stickers, Tear Pad (Coupons), Table Tents, Booklets, Folders, Sell Sheets, Ballot Boxes, Posters, and Banners. Show less

  • Kmart
    • United States
    • Retail
    • 700 & Above Employee
    • Cashier/Customer Service
      • Sep 2003 - Jul 2005

      I was sort of the "jack of all trades" at K-Mart. I very often worked the cash register in the front/main area of the store, because of my past cashiering and customer service skills, but along with this, I often worked in other areas of the store because of other skills I had learned. I was often asked to work in the Cafe because of my ability to work well with food from working in the food industry previously. During the summer months I mainly worked in the Garden Center because I managed well independently, my knowledge of plants/gardening and my experience running a cash register quickly. I often helped cover breaks in other departments or covered shifts in the electronics department and stocking specifically because of my fast pace and product knowledge. I was awarded part-time employee of the month and also March of Dimes top seller two years in a row. I sold many service plans/warranties when I sold electronics to our customers. Show less

  • Ferris State University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Printing Management Intern
      • May 2004 - Aug 2004

      This was my internship for my Printing Management Bachelors Degree required to graduate. While at the Copy Center I was responsible for assisting customers when they entered the store, making copies, running the cash register, assist in collating, booklet-making, cutting, and drilling. I often worked on tooling, i.e. tabbing mailers. Sometimes I helped with Designing because of my Associates Degree in Visual Communication. This was my internship for my Printing Management Bachelors Degree required to graduate. While at the Copy Center I was responsible for assisting customers when they entered the store, making copies, running the cash register, assist in collating, booklet-making, cutting, and drilling. I often worked on tooling, i.e. tabbing mailers. Sometimes I helped with Designing because of my Associates Degree in Visual Communication.

  • SpartanNash
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Cashier/Customer Service/Deli Clerk
      • Jun 1997 - Sep 2003

      I worked for a Grocery Store Chain with Spartan Foods. They have about 15 stores in South-Eastern Michigan. I started as a Grocery Bagger (Service Clerk) From June 1997 until November 1998. The position involved: bagging groceries, taking out people's groceries to their vehicle, returning carts to the store from the parking lot, sorting bottle returns, washing dishes, some shelf stocking, cleaning, and greeting customers. Next I was a Deli Clerk/Coffee Bar Cashier. I held this position from November of 1998 until May of 2000. (I came home from college on breaks and worked here) The position involved: Making Drinks (non-alcoholic) for customers (i.e. coffee, cappucino, latte, espresso, milkshake/malt, rootbeer floats, etc.) serving ice cream, serving deli foods, slicing lunch meat/cheese, making deli trays, custom (by order) making ceasar salads, making sandwiches, cleaning and dish washing. Finally I worked in the position of Cashier/Customer Service Desk. I worked this position from May of 2000 until September of 2003. The position involved checking out a customer with their final order at a cash register. It required memorization of codes/products to faster service our customers. With this bagging groceries was often involved. Also work at the Customer Service Desk included answering phone calls, directing/addressing customer questions, refunding money, running a lotto machine, selling money orders/stamps. While in this position, and in a location that was not open 24 hours, another requirement involved closing the cash registers/customer service center at night and opening these same areas in the morning, if applicable. Show less

  • Runyan Lake Food Center
    • Fenton, Michigan
    • Pizza Maker / Stock Boy
      • Sep 1995 - Jun 2001

      Runyan Lake Food Center was a small corner liquor store/gas station/deli close to my house. I started working there part-time when I was 14 years old. I stayed working there until my parents moved out of the area when I was 20 years old. When I came home for college breaks or on weekends I would work at the store. I mainly made Pizzas, Bread sticks, Salads and served other deli foods. I also stocked shelves/coolers, organized return deposits (cans/bottles) and cleaned the store. When I turned 18 years old, I ran the cash register/gas pumps occasionally. I believe working at Runyan Lake taught me from an early age responsibility and how to manage things quickly in the work force. I was on very good terms with the store owners at the time and they would have loved to have me work for them longer and manage for them, if I still lived in the area. Show less

  • Image Projections
    • Fenton, Michigan
    • High School Intern
      • Mar 1998 - May 1998

      I was hired to be a high school Intern through an after school program my high school offered under application. I was personally chosen for this internship by my high school's vice principal over all other applicants. While I was there I learned the basics of printing which included: weaving for plastic poster designs, making posters, placing numbers/words on caps/shirts, assisting at screen-printing, and assisting other full time workers with their daily print duties. Once completed I was given the Volunteer Beyond Excellence in "Career Volunteers of Fenton" Award. Show less

Education

  • Ferris State University
    Bachelor's in Science, Printing Management
    2002 - 2005
  • Ferris State University
    Associate's in Applied Science, Visual Communication
    1999 - 2002
  • Genessee Area Skill Center - Flint, MI
    Certificate, Visual Communication
    1998 - 1999
  • Mott Community College - Southern Lakes Campus
    Certificate, Computer Aided Drafting
    1998 - 1999

Community

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