Experience

STAR GROUP

• Netherlands
• Human Resources Services
• 1 - 100 Employee

• Credit/Billing Supervisor

  • May 2011 - Present



GEICO

• United States
• Insurance
• 700 & Above Employee

• Claims Liability Examiner

  • Jan 2009 - Aug 2009

  -Analyzes insurance claims to determine extent of insurance carrier's liability and settles claims with claimants in accordance with policy provisions. -Interprets policy coverage's and assesses applicability of coverage, escalating issues as needed.* -Sets reserves and authorizes payment within scope of authority, effectively settling claims in most cost effective manner and ensuring timely issuance of disbursements.* -Coordinates and performs investigations and evaluates claims and suits through contact with insured's, claimants, witnesses and experts.* -Utilizes negotiation skills to develop and implement complex settlement strategies.* -Identifies claims with third party recovery potential and coordinates those recoveries.* -Works with attorneys, account representatives, agents, and insured's regarding the handling and/*or disposition of more complex claims.



Steve&Barrys

• Print Runs Admin/Buyer

  • Aug 2007 - Nov 2008

  -Primary contact between Steve&Barrys and the outside blank T-Shirt Vendors. -Scheduled and sat in on meetings between the company and outside vendors in order to negotiate contracts, discuss pricing, product reviews, licenses, etc. - Tracked shipments of sent and received goods, ensured accuracy of all shipments and orders placed, as well as products received and adjusted inventory accordingly. - Responsible for ordering blank T-Shirts from various vendors and sending them to various screen printers to be printed for over 240 stores nationwide. -Worked on any special ordering of shirts for various projects (photo shoots, celebrity lines, staff polo's) -Ensured shirts were printed in accordance with agreements and different licenses.



Ridgewood Savings Bank

• Banking
• 200 - 300 Employee

• Customer Service Rep

  • Oct 2003 - Aug 2007

  -All aspects of customer service, including opening and closing accounts, as well as supplying customers with product information. -Recognizing cross selling opportunities and understanding various banking regulations. Completed online classes to keep current on industry trends. -Point of contact for all customer inquiries and problems. -Processing customer transactions and working knowledge of all banking software. -Opening and closing the bank, including all opening and closing procedures.



Eckerd

• Retail
• 1 - 100 Employee

• Receiving Manager/Customer Service

  • Aug 2001 - Oct 2003

  -Responsible for receiving shipments to the store as well as in checking the accuracy of the order. -Checking inventory on a weekly basis, placing orders for products, and making sure the store is stocked with weekly sale items. -Handled customer service issues including customer inquiries about the store's products. -Key holder who operated the register and supervised associates with transactions, including voids, refunds, and exchanges. -Responsible for receiving shipments to the store as well as in checking the accuracy of the order. -Checking inventory on a weekly basis, placing orders for products, and making sure the store is stocked with weekly sale items. -Handled customer service issues including customer inquiries about the store's products. -Key holder who operated the register and supervised associates with transactions, including voids, refunds, and exchanges.