Experience

Considerate Constructors Scheme

• United Kingdom
• Construction
• 1 - 100 Employee

• Digital Engagement Coordinator

  • Jan 2021 - Present

  • Creating and posting daily content for the Scheme and its two sister Schemes social media channels including Twitter, Instagram and LinkedIn.• Planning and executing social media strategies for key company announcements and national industry events across all three Schemes.• Updating and maintaining a social media calendar to ensure all social media profiles take part in relevant social media holidays.• Using Adobe Creative Cloud to edit and create logos, graphics and more for projects, presentations and social media.• Supporting external colleagues in planning, coordinating and delivering company-wide projects, presentations and webinars.• Maintaining clear, detailed records of Invoices, purchase orders and customer orders on the Scheme’s internal database. • Sending quarterly updates and other communications such as newsletters via Constant Contact and Mailchimp to all stakeholders.• Sending weekly, monthly and quarterly engagement reports from social media, Constant Contact and Mailchimp to analyse how we can improve engagement with our audience.• Designing, updating and maintaining the three separate Scheme websites via Wordpress. Show less

• Marketing Assistant

  • Jan 2020 - Jan 2021

  In January 2020 I moved into the Scheme’s Marketing Team. Here I carried out all of the duties in my Education and Development Assistant role as well as taking on additional responsibilities such as:• Collaborating with the Events Team to plan and promote the Scheme's national industry events throughout the year.• Management of stock for the entirety of the company’s products, ensuring adequate levels in our distributions centre are maintained at all times.

• Education and Development Assistant

  • Oct 2017 - Jan 2020

  • Managing two annual competitions with thousands of annual participants. Participation increasing year on year since joining the company. • Designing and publishing competition brochures featuring all participants.• Handling the Ivor Goodsite social media channels (Twitter and Instagram), growing their following and advertising their competitions and promotions.• Maintaining a detailed stock control system on all Ivor Goodsite products.• Using Wordpress to design, update and maintain numerous websites.• Designing, creating and promoting new products.• Liaise regularly with couriers and customers to ensure products arrive.• Delicately assisting customers with complaints, logging them via an incident report system and sensitively resolving them in a timely manner.• Running quarterly and weekly reports on sales and performance of products.• Attending large construction industry events and interacting with guests in a warm and welcoming manner, promoting our brand.• Taking inbound calls and assisting customers with any queries. Show less



Robert Heath Heating

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Resource Controller

  • Jul 2016 - Sep 2017

  I transferred over to Robert Heath Heating under the TUPE Law on 1 July 2016 and carried out the exact same role mentioned below. I transferred over to Robert Heath Heating under the TUPE Law on 1 July 2016 and carried out the exact same role mentioned below.



Kier Group

• United Kingdom
• Construction
• 700 & Above Employee

• Resource Controller

  • Oct 2014 - Jun 2016

  • Taking inbound and making outbound calls to the client and customers in a professional and friendly manner. • Liaise with suppliers and raise purchase orders for any materials required to complete the job. • Planning and scheduling works of 14 engineers for an area of 8000 properties to optimise efficiency and to ensure all KPI's are met. • Taking inbound and making outbound calls to the client and customers in a professional and friendly manner. • Liaise with suppliers and raise purchase orders for any materials required to complete the job. • Planning and scheduling works of 14 engineers for an area of 8000 properties to optimise efficiency and to ensure all KPI's are met.



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • 2013 - 2014