Experience

Shula's America's Steak House

• General Manager

  POSITION RESPONSIBILITIES: •Managed all aspects of restaurant operations at multiple locations in Florida and Missouri of which included overseeing quality control of food, inventory control ordering and food sanitation. Annual sales 12-15 million. •Direct reports of all management team to ensure a high level execution of the restaurant and phenomenal guest service. •Initiated the supervising, hiring, orientation, training, evaluating, scheduling and attrition of 150-200 employees and while supporting the management team. •Responsible for coordinating the productivity of banquet sales by 20% over prior year. •Responsible for writing sales forecast to meet or exceed budget and prior year’s sales. •Accountable for writing labor templates to maximize productivity for all departments in the restaurant. •Responsible for writing quarterly and annual business plans based on people, profit, operations, facilities and local store marketing. •Review profit and loss statement and reconciliation and created action plans targeted to increase profitability and efficiency of the company. •Maintained financial objectives while preparing strategies, annual forecasts of productivity and initiating corrective actions as needed. •Developed and reviewed annual budgets and goals of the company to meet fiscal year end objectives. •Certified Mentor of Managers in Training including Senior Managers to further individual career development through PDPs. •New store opening committee for both the Pembroke Pines Florida and Chesterfield Missouri restaurants. •Developed and maintained online marketing campaigns for Shula’s Original Steak House effectively driving brand awareness, engagement and traffic to media pages. •Operated the production of monthly Wine Dinners, Wine Tasting with multiple Vendors and Wineries. Show less



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