Substitute Teacher

• Aug 2022 - Present

Business Owner

• Dec 2021 - Mar 2022

I install wainscoting, board & batten, and shiplap design walls. I can also help with home services as well. I install wainscoting, board & batten, and shiplap design walls. I can also help with home services as well.

Department Supervisor

• Sep 2018 - Dec 2021

Leads a team of customer service associates in the Tools and Hardware department. Ensures an enjoyable shopping experience for customers by providing the highest level of attention by listening and responding appropriately. Monitors the department for cleanliness and safety for all. Directs the down stocking of merchandise to ensure adequate supply to meet the demand of the customer. Leads a team of customer service associates in the Tools and Hardware department. Ensures an enjoyable shopping experience for customers by providing the highest level of attention by listening and responding appropriately. Monitors the department for cleanliness and safety for all. Directs the down stocking of merchandise to ensure adequate supply to meet the demand of the customer.

Instructional Design and Delivery Consultant

• Oct 2017 - Aug 2018

Creates and implements blended learning solutions. Demonstrates knowledge of adult learning principles and concepts, instructional design theory, and measurement and evaluation methods. Consults with business leaders and subject matter experts (SMEs) to identify performance needs and recommend solutions. Uses instructional design methodology to design, develop and/or deliver blended learning solutions. Evaluates and measures instructional solutions to gauge… Show more Creates and implements blended learning solutions. Demonstrates knowledge of adult learning principles and concepts, instructional design theory, and measurement and evaluation methods. Consults with business leaders and subject matter experts (SMEs) to identify performance needs and recommend solutions. Uses instructional design methodology to design, develop and/or deliver blended learning solutions. Evaluates and measures instructional solutions to gauge effectiveness. Partners with external vendors to ensure programs/products meet requirements and objectives. Uses e-learning authoring software programs to develop and deliver interactive training experiences. Follows Standard Operating Procedures and Work Instructions while partnering with members of the Learning Technologies Team to add, administer and maintain training in the learning management system. Facilitates instructor-led training demonstrating effective use of presentation/facilitation tools, techniques, and materials, etc. Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. May contribute to the development of policies and procedures. Works on complex projects of large scope. Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives. Completes work independently, receives general guidance on new projects. Coach and mentor less experienced colleagues. Show less Creates and implements blended learning solutions. Demonstrates knowledge of adult learning principles and concepts, instructional design theory, and measurement and evaluation methods. Consults with business leaders and subject matter experts (SMEs) to identify performance needs and recommend solutions. Uses instructional design methodology to design, develop and/or deliver blended learning solutions. Evaluates and measures instructional solutions to gauge… Show more Creates and implements blended learning solutions. Demonstrates knowledge of adult learning principles and concepts, instructional design theory, and measurement and evaluation methods. Consults with business leaders and subject matter experts (SMEs) to identify performance needs and recommend solutions. Uses instructional design methodology to design, develop and/or deliver blended learning solutions. Evaluates and measures instructional solutions to gauge effectiveness. Partners with external vendors to ensure programs/products meet requirements and objectives. Uses e-learning authoring software programs to develop and deliver interactive training experiences. Follows Standard Operating Procedures and Work Instructions while partnering with members of the Learning Technologies Team to add, administer and maintain training in the learning management system. Facilitates instructor-led training demonstrating effective use of presentation/facilitation tools, techniques, and materials, etc. Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. May contribute to the development of policies and procedures. Works on complex projects of large scope. Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives. Completes work independently, receives general guidance on new projects. Coach and mentor less experienced colleagues. Show less

Medical Programs Training Specialist

• May 2014 - Feb 2017

Facilitated staff, leads, supervisors, and managers through the Federal Certified Application Counselor training process which prevented the loss of revenue to bad debt or charity. Developed, implemented and evaluated training materials for 13 states on medical eligibility programs and job aides increasing staff productivity and efficiency by 90%. Maintained a 98% completion rate for all training programs. Summarized program policy and legislation changes to the Patient… Show more Facilitated staff, leads, supervisors, and managers through the Federal Certified Application Counselor training process which prevented the loss of revenue to bad debt or charity. Developed, implemented and evaluated training materials for 13 states on medical eligibility programs and job aides increasing staff productivity and efficiency by 90%. Maintained a 98% completion rate for all training programs. Summarized program policy and legislation changes to the Patient Protection and Affordable Care Act (PPACA) and state Medicaid programs for the department VP, Senior Directors, and Directors. Identified and recommended utilization changes for the web-based screening tool used by staff; increased efficiency through managing vendor projects and process improvements. Facilitated synchronization and programming requests with state and federal agencies ensuring the organization operated with the most current regulations, policies, and supporting documents. Shared knowledge and assisted in developing leadership qualities and potential in staff and junior leaders. Show less Facilitated staff, leads, supervisors, and managers through the Federal Certified Application Counselor training process which prevented the loss of revenue to bad debt or charity. Developed, implemented and evaluated training materials for 13 states on medical eligibility programs and job aides increasing staff productivity and efficiency by 90%. Maintained a 98% completion rate for all training programs. Summarized program policy and legislation changes to the Patient… Show more Facilitated staff, leads, supervisors, and managers through the Federal Certified Application Counselor training process which prevented the loss of revenue to bad debt or charity. Developed, implemented and evaluated training materials for 13 states on medical eligibility programs and job aides increasing staff productivity and efficiency by 90%. Maintained a 98% completion rate for all training programs. Summarized program policy and legislation changes to the Patient Protection and Affordable Care Act (PPACA) and state Medicaid programs for the department VP, Senior Directors, and Directors. Identified and recommended utilization changes for the web-based screening tool used by staff; increased efficiency through managing vendor projects and process improvements. Facilitated synchronization and programming requests with state and federal agencies ensuring the organization operated with the most current regulations, policies, and supporting documents. Shared knowledge and assisted in developing leadership qualities and potential in staff and junior leaders. Show less

Healthcare for Homeless Veterans Program Assistant

• Nov 2012 - Apr 2014

Worked in conjunction with Licensed Clinical Social Workers and local, state, and government resources to facilitate exceptional life skills training and additional resources for the homeless Veteran population of Central Texas. Selected to serve as 1 of 5 Controlled Substance Inspectors for the CTVHCS facility; embodied strong moral character. Reduced consumable supply spending by 50% by implementing department paper reduction practices and utilized electronic document… Show more Worked in conjunction with Licensed Clinical Social Workers and local, state, and government resources to facilitate exceptional life skills training and additional resources for the homeless Veteran population of Central Texas. Selected to serve as 1 of 5 Controlled Substance Inspectors for the CTVHCS facility; embodied strong moral character. Reduced consumable supply spending by 50% by implementing department paper reduction practices and utilized electronic document creation, sharing, and archiving. Recognized by the Social Work Department Chief for exceptional service by assisting with the Homeless Veterans Outreach Initiative for 2013 which provided services, food, and materials to the Homeless Veteran population in Central Texas. Show less Worked in conjunction with Licensed Clinical Social Workers and local, state, and government resources to facilitate exceptional life skills training and additional resources for the homeless Veteran population of Central Texas. Selected to serve as 1 of 5 Controlled Substance Inspectors for the CTVHCS facility; embodied strong moral character. Reduced consumable supply spending by 50% by implementing department paper reduction practices and utilized electronic document… Show more Worked in conjunction with Licensed Clinical Social Workers and local, state, and government resources to facilitate exceptional life skills training and additional resources for the homeless Veteran population of Central Texas. Selected to serve as 1 of 5 Controlled Substance Inspectors for the CTVHCS facility; embodied strong moral character. Reduced consumable supply spending by 50% by implementing department paper reduction practices and utilized electronic document creation, sharing, and archiving. Recognized by the Social Work Department Chief for exceptional service by assisting with the Homeless Veterans Outreach Initiative for 2013 which provided services, food, and materials to the Homeless Veteran population in Central Texas. Show less

Trainer & Facilitator (1099)

• Aug 2012 - Oct 2012

Worked together with five other training facilitators to deliver the first Air Force Master Resilience Instructors Course (MRIC), a train-the-trainer course. Delivered lessons in the four domains of resilience (mental, physical, social, and spiritual) which included: ABC’s of Resilience Overcoming Traps in Our Thinking Self-Discipline, Self-Control, and Icebergs Understanding our Protective Factors Calming & Focusing Identify Character Strengths in Ourselves and… Show more Worked together with five other training facilitators to deliver the first Air Force Master Resilience Instructors Course (MRIC), a train-the-trainer course. Delivered lessons in the four domains of resilience (mental, physical, social, and spiritual) which included: ABC’s of Resilience Overcoming Traps in Our Thinking Self-Discipline, Self-Control, and Icebergs Understanding our Protective Factors Calming & Focusing Identify Character Strengths in Ourselves and Others Identifying our Negative Scripts Effective Communication Techniques Active Constructive Responding (ACR) and Effective Praise Finding Blessings in Our Lives Nutrition 101 Spirituality and Resilience Good News / Bad News The Nature of Resilience The program received an average rating of 4.7 out of 5 from the students and was instrumental to the personal and professional development of everyone in attendance. Graduated 78 newly certified Master Resilience Instructors at the end of the course, a 100% completion rating. The Commander of the Air Mobility Command, General Raymond E. Johns, recognized the training staff for delivering such a valuable and important course. Show less Worked together with five other training facilitators to deliver the first Air Force Master Resilience Instructors Course (MRIC), a train-the-trainer course. Delivered lessons in the four domains of resilience (mental, physical, social, and spiritual) which included: ABC’s of Resilience Overcoming Traps in Our Thinking Self-Discipline, Self-Control, and Icebergs Understanding our Protective Factors Calming & Focusing Identify Character Strengths in Ourselves and… Show more Worked together with five other training facilitators to deliver the first Air Force Master Resilience Instructors Course (MRIC), a train-the-trainer course. Delivered lessons in the four domains of resilience (mental, physical, social, and spiritual) which included: ABC’s of Resilience Overcoming Traps in Our Thinking Self-Discipline, Self-Control, and Icebergs Understanding our Protective Factors Calming & Focusing Identify Character Strengths in Ourselves and Others Identifying our Negative Scripts Effective Communication Techniques Active Constructive Responding (ACR) and Effective Praise Finding Blessings in Our Lives Nutrition 101 Spirituality and Resilience Good News / Bad News The Nature of Resilience The program received an average rating of 4.7 out of 5 from the students and was instrumental to the personal and professional development of everyone in attendance. Graduated 78 newly certified Master Resilience Instructors at the end of the course, a 100% completion rating. The Commander of the Air Mobility Command, General Raymond E. Johns, recognized the training staff for delivering such a valuable and important course. Show less

Supervisor / Senior Trainer

• May 2010 - Oct 2012

Assessed, developed, and conducted resilience training to the organization staff and leaders and their families which reduced the number of domestic violence cases, divorces, and suicides while improving staff/leader relations and directly correlated to the success of the organization. Periodically provided refresher training with separate organizations to increase understanding of the effects of resilience training. Recognized by the Senior Director for impacting the organization’s… Show more Assessed, developed, and conducted resilience training to the organization staff and leaders and their families which reduced the number of domestic violence cases, divorces, and suicides while improving staff/leader relations and directly correlated to the success of the organization. Periodically provided refresher training with separate organizations to increase understanding of the effects of resilience training. Recognized by the Senior Director for impacting the organization’s culture. Empowered junior leaders to make decisions that will lead to the overall mission objectives of the organization and encouraged personal and professional growth of the staff. Coached, trained, and mentored the principles of leadership to meet the goals of the organization and clearly define a succession plan. Recognized as the best department by the district office which also enabled our parent organization to be recognized by corporate as the best small organization for 2010. Trained and proficient in preparing, maintaining, trouble shooting, and employing communications and digital tracking systems as well as classified weapons systems and command and control platforms. Learned new systems and platforms; expected to master required skills in a short amount of time. Maintained a Secret clearance. Maintained accountability for more than $25,000,000 of equipment and materials with no losses.

Equal Opportunity Advisor

• May 2008 - May 2010

Provided advice and assistance to Commanders to prevent, reduce and eliminate discriminatory practices. Created training materials specific to the needs of the organization. Conducted training based on standardized requirements or to meet the requirements of an organization’s action plan. Mediated employee relations dilemmas to resolve at the lowest level. Assessed, developed, and published organization policies. Conducted periodic and annual assessments on organization atmosphere. Analyzed… Show more Provided advice and assistance to Commanders to prevent, reduce and eliminate discriminatory practices. Created training materials specific to the needs of the organization. Conducted training based on standardized requirements or to meet the requirements of an organization’s action plan. Mediated employee relations dilemmas to resolve at the lowest level. Assessed, developed, and published organization policies. Conducted periodic and annual assessments on organization atmosphere. Analyzed, developed, and presented findings from assessments to the senior management and executives of the organization. Developed action plans to resolve discrepancies. Recognized by the Commander of Multi-National Forces - Iraq and the U.S. Army Human Resources Command as the USF-I EOA of the Year for 2009. Concurrently managed the Sexual Assault Prevention and Response Program for the organization. Facilitated the training for more than 70 Unit Victim Advocates and provided quarterly training and policy briefings to ensure professional growth and program communication. Completed and submitted monthly reporting requirements based on regulatory requirements. Mentored organization leaders on program policy. Maintained strict confidentiality in administering the program to protect the identity of victims. Assisted the Unit Ministry Team with facilitating the Applied Suicide Intervention Skills Training (ASIST) as a Trainer for more than 7 training sessions. Provided leaders and staff with the necessary information and training to identify, prevent, and ultimately reduce the number of suicides in the Army and empowered all to utilize the skills in everyday application. Volunteered to assist external organizations in providing the training to their leaders and staff to ensure awareness and program requirements were accomplished.

Recruiter

• Nov 1999 - Dec 2002

Excelled as a Recruiter and performed duties as interim Station Commander, responsible for all US Army recruiting efforts for 7 high schools and 2 colleges. Maintained 98% accession rate for qualified applicants who departed for initial entry training. Recognized as the New Recruiter of the Year in 2000 for the Phoenix Central Recruiting Company. Recognized as having the best high school recruiting program in the organization. Conducted informational interviews with prospective… Show more Excelled as a Recruiter and performed duties as interim Station Commander, responsible for all US Army recruiting efforts for 7 high schools and 2 colleges. Maintained 98% accession rate for qualified applicants who departed for initial entry training. Recognized as the New Recruiter of the Year in 2000 for the Phoenix Central Recruiting Company. Recognized as having the best high school recruiting program in the organization. Conducted informational interviews with prospective Army applicants for enlistment and selection for Warrant Officer or Commissioned Officer candidate schools respectively. Discussed individual aims and goals to include service to country, training opportunities, job satisfaction and stability, advancement, and prestige of military service. Explained benefits of Army service including: pay, incentives, medical care, housing, military/civilian educational opportunities, and all similar programs. Conducted preliminary assessments to determine eligibility with emphasis on aptitude, moral background, and education status. Prepared application forms and gathered all supporting documents to create enlistment and board packets for evaluation, approval, and accession. Maintained prospect files, school program folders, and community contact profiles. Assisted in market research and analysis of recruiting territory and made appropriate recommendations to station commander. Mentored new Soldiers prior to departure for initial entry training. Maintained rapport with local community leaders. Presented formal and informal presentations on Army advantages at civic and service organizations and student bodies. Used a variety of recruitment strategies to aid in recruitment. Distributed and displayed recruiting publicity material. Selected to be the Unit Prevention Leader (Organization Urinalysis Program Administrator). Ensured program policies were strictly followed resulted in a zero deficiency rating at time of submission. Show less Excelled as a Recruiter and performed duties as interim Station Commander, responsible for all US Army recruiting efforts for 7 high schools and 2 colleges. Maintained 98% accession rate for qualified applicants who departed for initial entry training. Recognized as the New Recruiter of the Year in 2000 for the Phoenix Central Recruiting Company. Recognized as having the best high school recruiting program in the organization. Conducted informational interviews with prospective… Show more Excelled as a Recruiter and performed duties as interim Station Commander, responsible for all US Army recruiting efforts for 7 high schools and 2 colleges. Maintained 98% accession rate for qualified applicants who departed for initial entry training. Recognized as the New Recruiter of the Year in 2000 for the Phoenix Central Recruiting Company. Recognized as having the best high school recruiting program in the organization. Conducted informational interviews with prospective Army applicants for enlistment and selection for Warrant Officer or Commissioned Officer candidate schools respectively. Discussed individual aims and goals to include service to country, training opportunities, job satisfaction and stability, advancement, and prestige of military service. Explained benefits of Army service including: pay, incentives, medical care, housing, military/civilian educational opportunities, and all similar programs. Conducted preliminary assessments to determine eligibility with emphasis on aptitude, moral background, and education status. Prepared application forms and gathered all supporting documents to create enlistment and board packets for evaluation, approval, and accession. Maintained prospect files, school program folders, and community contact profiles. Assisted in market research and analysis of recruiting territory and made appropriate recommendations to station commander. Mentored new Soldiers prior to departure for initial entry training. Maintained rapport with local community leaders. Presented formal and informal presentations on Army advantages at civic and service organizations and student bodies. Used a variety of recruitment strategies to aid in recruitment. Distributed and displayed recruiting publicity material. Selected to be the Unit Prevention Leader (Organization Urinalysis Program Administrator). Ensured program policies were strictly followed resulted in a zero deficiency rating at time of submission. Show less