Experience

KIS Corporate

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• NSW Account Manager

  • Oct 2019 - Present

• Business Development Executive

  • Oct 2018 - Sep 2019



PACK & SEND Australia

• Australia
• Freight and Package Transportation
• 100 - 200 Employee

• Sales Consultant

  • Apr 2018 - Sep 2018



World Courier

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Manager - NSW & ACT

  • Mar 2015 - Feb 2018

  Management, leadership and development of local strategies for the operations staff and driver fleet. Implemented initiatives to support cross-organisational teams including facilitating on-site meetings to support the sales team in addressing operational developments or issues. Implemented strategies to successfully reduce domestic freight costs by over 50% in a 12-month period for Australia whilst maintaining relationships with internal and external stakeholders. Management, leadership and development of local strategies for the operations staff and driver fleet. Implemented initiatives to support cross-organisational teams including facilitating on-site meetings to support the sales team in addressing operational developments or issues. Implemented strategies to successfully reduce domestic freight costs by over 50% in a 12-month period for Australia whilst maintaining relationships with internal and external stakeholders.



Toll Group

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Supervisor

  • Jan 2014 - Mar 2015

  Oversee fleet operations while ensuring all work health and safety policies implemented and maintained. Supported Operations Manager in the maintenance, implementation and development of operational procedures and strategies. Provided air-side marshaling for inbound aircraft, liaised with pilots and ground engineers, and created cargo load-plans based on the given conditions and payload. Arranged rosters and supervised teams to load and unload the freighter aircraft. Oversee fleet operations while ensuring all work health and safety policies implemented and maintained. Supported Operations Manager in the maintenance, implementation and development of operational procedures and strategies. Provided air-side marshaling for inbound aircraft, liaised with pilots and ground engineers, and created cargo load-plans based on the given conditions and payload. Arranged rosters and supervised teams to load and unload the freighter aircraft.



TOT Transport

• Australia
• Truck Transportation
• 1 - 100 Employee

• Transport Supervisor

  • Jul 2013 - Dec 2013

  Management of key client relationship in supervising 30 vehicles with approximately 850 deliveries over a 2 day period twice a week. Ensured compliance and adoption of key policies including fatigue management and transport loads within vehicle capacity. Consultation with key stakeholders to implement corrective actions. Management of key client relationship in supervising 30 vehicles with approximately 850 deliveries over a 2 day period twice a week. Ensured compliance and adoption of key policies including fatigue management and transport loads within vehicle capacity. Consultation with key stakeholders to implement corrective actions.



World Courier

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Operations Coordinator

  • Jul 2012 - May 2013

  Management of direct reports, ensuring individual skills and overall objectives achieved. Maintained daily operation standards, ensuring compliance procedures and operational procedures were evident and maintained. Relocation to the Perth office (3 months) to facilitate management training, conduct office restructure and recruitment.

• Client Solutions Specialist

  • Jul 2010 - Jun 2012

  Management of client relationships including processing bookings, resolving complaints and developing strategies to mitigate risk of recurrence. Management of database, including clinical trial database by setting up sites with timely and accurate shipping information.

• Operational All Rounder

  • Aug 2008 - May 2011

  Packaged and prepared products for transportation in compliance with refrigeration standards to ensure integrity of transported goods. Conducted post-flight checks to ensure uplift of all shipments, shift handovers, and worked with the customer service team to find appropriate solutions to operational matters.

• Night Shift Operations Coordinator

  • Apr 2008 - Jul 2008

  Management of company operations (customer service, imports and exports) between 22:00 – 06:00. Ensured all import requirements were satisfied prior to authorising shipments and reporting information to Australian Customs and Quarantine.

• Export Officer

  • Jan 2005 - Mar 2008

  In consultation with customer service team, liaised with customers to ensure all outbound and destination Customs and Quarantine requirements complied before sending shipments. Preparation of master airway bills and freight (including mark, number, labelling) for export. Reported high value export shipments to Customs through EDI or ICS using correct HS code.