Robert Knapp

Business Development Specialist at Becklar
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Contact Information
us****@****om
(386) 825-5501
Location
Syracuse, New York, United States, US

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Experience

    • United States
    • Technology, Information and Media
    • 1 - 100 Employee
    • Business Development Specialist
      • Jan 2023 - Present

    • United States
    • Wholesale
    • 100 - 200 Employee
    • National Inside Sales
      • Feb 2022 - Jan 2023

    • United States
    • Security and Investigations
    • 200 - 300 Employee
    • Inside Sales & Implementation Manager
      • Jan 2020 - Dec 2021

      Syracuse, New York • Managed and led national Inside Sales and Corporate Receptionist team • Responsible for individual productivity in meeting quotas, objectives and goals for the 2nd largest third-party wholesale monitoring company in the industry • Provided real-time coaching and feedback based on each individual’s unique style for in-person and remote direct reports • Directly managed the Southeast Territory adding 10% growth, covering 9 states as well as the Caribbean • Prospected and vetted new… Show more • Managed and led national Inside Sales and Corporate Receptionist team • Responsible for individual productivity in meeting quotas, objectives and goals for the 2nd largest third-party wholesale monitoring company in the industry • Provided real-time coaching and feedback based on each individual’s unique style for in-person and remote direct reports • Directly managed the Southeast Territory adding 10% growth, covering 9 states as well as the Caribbean • Prospected and vetted new technology and partnerships along with traditional business while evaluating profitability • Negotiated custom offerings with key decision makers leveraging value and technology as key differentiators • Nurtured new accounts through onboarding and transfer process to ensure a seamless transition • Project manager for new services and/or features in our product suite • Delivered weekly and monthly sales performance metrics and audits for KPI’s, in addition to any on-demand reporting as needed • Managed team that exceeded 10% sales growth and met all call metrics (2020 & 2021) • Increased margins utilizing technology and sales year over year by bringing on more profitable accounts • Managed rapidSMS implementation of over 80% adoption to over 800,000+ end users in 6 months • Instrumental in the transition of the Inside Sales team to work remote during the pandemic • Played a key role during the pandemic creating a Virtual Tour of our corporate headquarter for future sales and marketing purposes • Responsible for updating and creating departmental policy and procedure • Created a new sales training program for new employees Show less

    • United States
    • Wholesale
    • 700 & Above Employee
    • General Manager
      • Apr 2013 - Dec 2019

      Syracuse, New York • Manage territory B2B sales, operations, key account management, prospecting, purchasing, accounting, recruiting, training and development of employees • Tripled annual sales volume within 9 years, growing sales from $958,000/year in 2010 to $3 million in 2019 • Develop and execute sales plan for territory, focusing on maintaining and acquiring new business • Ownership of branch P&L; analyzing to proactively impact profitability • Maintain excellent branch operation efficiencies;… Show more • Manage territory B2B sales, operations, key account management, prospecting, purchasing, accounting, recruiting, training and development of employees • Tripled annual sales volume within 9 years, growing sales from $958,000/year in 2010 to $3 million in 2019 • Develop and execute sales plan for territory, focusing on maintaining and acquiring new business • Ownership of branch P&L; analyzing to proactively impact profitability • Maintain excellent branch operation efficiencies; sole recipient of 2018 District Operations Award, out of 200 branch managers • Pioneered the districts first onsite presence in Upstate, NY, iniating $1.5 million in annual revenue • Instrumental in securing Verizon’s vending pilot program; creating a new vertical for the company • Lead and execute recruitment, mentorship, training and ongoing professional development for five to ten member team

    • Outside Sales Representative
      • Jun 2010 - Mar 2013

      Syracuse, New York • Met monthly sales goal by focusing on key growth drivers • Inherited a book of business of $20,000/month and grew it to $70,000/month • Identified new business opportunities with existing and prospective customers; developed a sales strategy and executed for new business • Set up customer inventory management solutions, manage supply chain and order fulfillment

    • Sales Support Specialist
      • Jun 2008 - May 2010

      Grand Island, NY • Earned experience in all aspects of business operations and sales • Hosted, marketed & coordinated a Fastenal “One Day Sales Event”

Education

  • Niagara University
    Bachelor of Business Administration (B.B.A.), Business Management
    2006 - 2010

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