Robert Kisgen

Postal Manager at American Direct
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Contact Information
us****@****om
(386) 825-5501
Location
Chesterfield, Missouri, United States, US

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Experience

    • Advertising Services
    • 1 - 100 Employee
    • Postal Manager
      • Sep 2006 - Present

      • Postal liaison between USPS, company & the client. • Logistics – Build complex nationwide load plan/shipping route. - Buyer of logistics services through various providers. - Monitor provider performance (including accuracy, on time pick up & on time delivery). - Obtained an average savings of $4 million annually through analyzing and optimizing of shipping routes and costs. • Mail tracking & reporting utilizing IMb Tracing (USPS). … Show more • Postal liaison between USPS, company & the client. • Logistics – Build complex nationwide load plan/shipping route. - Buyer of logistics services through various providers. - Monitor provider performance (including accuracy, on time pick up & on time delivery). - Obtained an average savings of $4 million annually through analyzing and optimizing of shipping routes and costs. • Mail tracking & reporting utilizing IMb Tracing (USPS). - Created weekly report to help clients effectively staff their call centers and predict clearance house volume. • Budgeting – currently handle in excess of $30 million in postage annually. • Development of cost saving methods. • Ensure that all transactions meet regulatory Postal guidelines. • Seek out and participate in educational opportunities to maintain and enhance needed expertise and increase cost savings. • Maintain positive Customer Service relations to increase revenue. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Manager
      • Nov 2005 - Sep 2006

      • Managed 5+ employees and day to day store operations • Performed sales & customer service daily by engaging with customers regarding benefits and cost savings of store brands • Regularly checked inventory controls and ensured proper stock levels • Created merchandising displays to increase sales

    • United States
    • Higher Education
    • 700 & Above Employee
    • Director of Residential Services/Assistant Professor of Management
      • 2000 - 2005

      St. Charles, MO • Residential Director (2000) – Responsible for maintenance & ground operations of 80 residential units. Ensured the safety of 300 students while enforcing the University’s policies. • Director of Residential Services (2002) – Promoted to assume responsibility of the Director of Security. o Actively sought out safety/security issues and solutions by working closely with local law enforcement. o Screened, interviewed, hired, and scheduled all security staff. o… Show more • Residential Director (2000) – Responsible for maintenance & ground operations of 80 residential units. Ensured the safety of 300 students while enforcing the University’s policies. • Director of Residential Services (2002) – Promoted to assume responsibility of the Director of Security. o Actively sought out safety/security issues and solutions by working closely with local law enforcement. o Screened, interviewed, hired, and scheduled all security staff. o Was responsible for decreasing student crimes/violation rate during 2002-2005 by conducting safety & security sessions with student dormitories, athletic personnel and faculty and ensuring Security’s presence was known. • Assistant Professor of Management (2003) – Taught undergraduate level management courses. Show less

Education

  • Lindenwood University
    Master of Business Administration (M.B.A.), Management Information Systems, General
    2002 - 2003
  • Lindenwood University
    Bachelor's Degree, 3.45
    2000 - 2002

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