Robert Johansson
Service Desk Analyst at Cegal- Claim this Profile
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Bio
Experience
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Cegal
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Norway
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IT Services and IT Consulting
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300 - 400 Employee
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Service Desk Analyst
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May 2022 - Present
Stavanger, Rogaland, Norway - Manage requests and incidents through Service Management System and by phone. - Troubleshooting, debugging and problem solving for first and second line support. - Access Management (ITIL).
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SSP Norway
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Norway
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Food and Beverage Services
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1 - 100 Employee
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Service Employee
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Sep 2016 - Sep 2018
Oslo Area, Norway Worked at a franchise called UpperCrust at Oslo S as a part time job while studying in Oslo. The tasks were such as preparing food combined with maintaining a high level of customer service.
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Service Employee
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Jun 2007 - Sep 2018
Stavanger Area, Norway Responsibility of carts pertaining Norwegian Air Shuttle (containing such as dutyfree products, airline food etc.) regarding international outbound flights from Sola Lufthavn, as well as preparing food for multiple airlines leaving Sola Lufthavn. With something called Booster competition I achieved along with the department I worked in, as the most profitable amongst all other departments in Norway. This was done through tenacity, good relations with colleagues, effectiveness and disciplined… Show more Responsibility of carts pertaining Norwegian Air Shuttle (containing such as dutyfree products, airline food etc.) regarding international outbound flights from Sola Lufthavn, as well as preparing food for multiple airlines leaving Sola Lufthavn. With something called Booster competition I achieved along with the department I worked in, as the most profitable amongst all other departments in Norway. This was done through tenacity, good relations with colleagues, effectiveness and disciplined work.
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Education
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Kristiania University College
Bachelor's degree, E-Business