Robert Rath With Jespersen

Student Assistant at Elretur Danmark
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen, DK
Languages
  • English Native or bilingual proficiency
  • Danish Native or bilingual proficiency
  • German Elementary proficiency

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Benjamin Vilhelm Westh

Robert arbejdede som Customer Service Associate i mit team hos Gorillas. Hans arbejdsopgaver bestod af håndtering af kundehenvendelser, kundepleje og IT-håndtering. Fra start af gik det hurtigt op for mig at Robert er super skarp på IT. Derfor fandt han hurtigt ud af systemerne og hvordan vi kunne gøre jobbet mere effektivt. Robert er mødestabil, en teamplayer og har levet op til alle de krav jeg har stillet ham. Det var en enorm fornøjelse at arbejde sammen med Robert og enhver arbejdsplads ville være heldige at have ham!

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Experience

    • Denmark
    • Environmental Services
    • 1 - 100 Employee
    • Student Assistant
      • Jul 2023 - Present

    • Denmark
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Academy Member
      • Apr 2023 - Jul 2023

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Independent Agent Partner
      • Mar 2023 - Jul 2023

      Working on different projects regarding AI and machine learning. Working on different projects regarding AI and machine learning.

    • Germany
    • Software Development
    • 700 & Above Employee
    • Customer Service Associate
      • Oct 2022 - Feb 2023

    • Denmark
    • Information Technology & Services
    • 500 - 600 Employee
    • RUL coordinator
      • Dec 2021 - Sep 2022

      A coordinator for the RUL team which makes up the people working in the shifts outside the day. I put together the shift hours as well as how the shifts should be handled. I am also the contact person for the team which means I help them with what concerns they should have.

    • Hardware Specialist
      • Nov 2021 - Sep 2022

      I'm the local hardware specialist for the section of ServiceDesk in the region capital. That means I'm responsible for the hardware as well as registering, ordering, and hardware maintenance. I work with a team of people maintaining the equipment, I coordinate the team as well as doing all the administrative work.

    • Knowledge Management Consultant
      • Sep 2021 - Sep 2022

      I work with a team of knowledge consultants with the job of maintaining a knowledge database for the health software and local procedures that the Region Capital uses. This database is largely used by service desk workers in the ServiceDesk section of the region which is my employer. We use a workflow with a visual task board which we use to go through the ongoing tasks in the team.

    • Information Technology Service Desk
      • Mar 2021 - Sep 2022

      Servicedesk worker in the Section ServiceDesk at the capital region. I support the IT we use in the region. As a first contact, we employ both phone and portal support as we help the thousands of doctors, nurses, and other health workers that contact us. I work with VIP Support with our VIP line where I provide the same services in a prioritised workflow. Through a phone call or a ticket portal system, there I am able to facilitate the onsite support if needed.

    • United States
    • Software Development
    • 700 & Above Employee
    • Livestreamer / Content Creator
      • Jun 2018 - Dec 2020

      Was an Affiliate in Amazon's owned streaming site twitch.tv. I produced live streams where I was the entertainer of my own live show. It gave me a lot of skills in design, video production, and marketing. Communication directly with sponsors and brands. Was an Affiliate in Amazon's owned streaming site twitch.tv. I produced live streams where I was the entertainer of my own live show. It gave me a lot of skills in design, video production, and marketing. Communication directly with sponsors and brands.

  • New Side
    • Denmark
    • CEO
      • Feb 2015 - Oct 2019

      Had my own company for a period of time at a young age that stopped due to studies. The company was a clothing brand that designed and sold various pieces of clothing. I managed therefore also the marketing and the website as well as the affiliated Social Media accounts. Managed a work flow between external vendors and factories, and the company itself. Had my own company for a period of time at a young age that stopped due to studies. The company was a clothing brand that designed and sold various pieces of clothing. I managed therefore also the marketing and the website as well as the affiliated Social Media accounts. Managed a work flow between external vendors and factories, and the company itself.

    • Denmark
    • Retail Groceries
    • 700 & Above Employee
    • Cashier
      • Oct 2017 - Aug 2019

      Worked as a cashier, where I managed the checkout and the purchases that went through. Thus I also had the responsibility for customers, and the customer contact that happened. Worked as a cashier, where I managed the checkout and the purchases that went through. Thus I also had the responsibility for customers, and the customer contact that happened.

    • Denmark
    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Paper Boy
      • Jan 2016 - Sep 2017

      Worked on as a newspaper courier in another firm as the other was shut down, a similar job as previous and so supplied me with similar skills. Worked on as a newspaper courier in another firm as the other was shut down, a similar job as previous and so supplied me with similar skills.

  • Lørdags Avisen
    • Capital Region, Denmark
    • Paper boy
      • Aug 2014 - Jan 2016

      Worked as a newspaper courier, where I delivered to nearby addresses. It gave me an early dutifulness. Worked as a newspaper courier, where I delivered to nearby addresses. It gave me an early dutifulness.

Education

  • Copenhagen Business School
    Bachelor of Business Administration - BBA, Erhvervsøkonomi og Erhvervsjura HA (jur.)
    2022 - 2025
  • NEXT HTX Sukkertoppen Gymnasium
    Computer Science
    2017 - 2020

Community

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