Experience

Strategic Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Manager of Print Operations

  • Aug 2015 - Present

  • Researched, vetted, and recommended software packages and print vendors.• Implemented Pageflex variable data software to provide web and print solution for complex direct mail marketing engine.• Designed and documented procedures for production graphic elements and variable data templates.• Trained backup personnel on Pageflex template creation and scripting requirements.* Developed action plans for future and ongoing projects.• Acted as liaison between graphics and IT departments.• Managed reporting between print and software vendors and C-level management.



Konica Minolta Business Solutions U.S.A., Inc.

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Production Print Solutions Analyst

  • Jan 2012 - Aug 2015

  • Supported digital production print customers in utilizing their color printing equipment.• Analyzed customer workflows and requirements• Recommended software and hardware solutions;• Installed production equipment and software• Trained operators in the use of production color printing equipment, color management, software, and production workflows• First line response for troubleshooting software, hardware, and workflow issues.

• NAE - Print for Pay Specialist

  • Jun 2009 - Jan 2012

  • First President’s Club winner in 10 years within the Louisville Branch finishing at 105% of plan for the year.• Increased brand presence in the production print market primarily through new business.• Built and maintained relationships with a diverse clientele within the Production Print, AEC, and Graphic Arts markets in boththe Louisville and Lexington sales territories.

• Application Specialist

  • Aug 2006 - Jun 2009

  • Directly responsible for pre and post sale support of the entire sales force in the Louisville and Lexington markets.• Analyzed customer requirements, recommended software and hardware solutions.• Presented solutions to potential customers.• Installed, networked, trained and provided first line troubleshooting for all equipment from desktop printers to productionequipment and all supported software solutions.



Midland Communications Packaging

• Director of Digital Technology

  • Mar 2004 - Aug 2006

  • Researched, tested, and recommended hardware and software for a variable data print facility.• Managed all incoming and outgoing materials for the department.• Maintained all Mac and PC workstations.• Designed variable data marketing campaigns, digital pre-press workflows, color management procedures, and produceddigital print production jobs. • Researched, tested, and recommended hardware and software for a variable data print facility.• Managed all incoming and outgoing materials for the department.• Maintained all Mac and PC workstations.• Designed variable data marketing campaigns, digital pre-press workflows, color management procedures, and produceddigital print production jobs.



Precision Printing

• Pre-Press Manager and In-House Designer

  • May 2003 - Mar 2004

  • Pre-press operator and graphic designer for traditional offset printer.• Maintained Mac workstations and network infrastructure. • Pre-press operator and graphic designer for traditional offset printer.• Maintained Mac workstations and network infrastructure.