Robert Hillhouse
SV 3 LEAD at SA IT Services- Claim this Profile
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Bio
Experience
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SA IT Services Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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SV 3 LEAD
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Apr 2009 - Present
Lead a team of Technicians to perform refresh for BOA Banking Centers across the US. Perform Server back-up, de-install all computers and printers. Install all new hardware and perform migration to new Server and computers and Printers. Validate all information has been migrated and perform POST duties to update BOA and HP.
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Project Lead/Floor Coordinator
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Jul 2006 - Jan 2009
Lead assessment/install/disposition teams for Print Opt. Program. •Create BART groups and manage them with all information found during assessment of floors and update as the floors are installed and old equipment is removed and returned to venders. •Lead the assessment teams in collecting the information for all output devices and entering into excel spreadsheets. •Create a current state map with location of all devices found during assessment. •Take the assessment spreadsheet and… Show more Lead assessment/install/disposition teams for Print Opt. Program. •Create BART groups and manage them with all information found during assessment of floors and update as the floors are installed and old equipment is removed and returned to venders. •Lead the assessment teams in collecting the information for all output devices and entering into excel spreadsheets. •Create a current state map with location of all devices found during assessment. •Take the assessment spreadsheet and current state maps and create a future state map and present to the floors. Place all orders for new devices, take delivery of all devices. •Unpack/Assemble/Setup and configure new HP Printers and map all users. •Run install/disposition teams to perform installs of all new printers and map all Bank users to new printers. •Make sure that all users applications work on new printers and provide training to all users on the functions of the new devices. •Provide TECH support to Bank users after install. Show less
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Project Lead
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2006 - 2009
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Education
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Walter State College
GED, General Studies