Robert Garscia
Implementation & Customer Service Director at ADP Polska- Claim this Profile
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Bio
Tomasz (Tom) Pawlikowski
Outstanding IT professional. Thoughtful and proactive. Solutions driven. Very good team player. Has managed a number of improvement and painful corporate IT implementations. Valuable asset for any company.
Jean-Marie Pesci
This letter is in recommendation of Robert Garscia. I had the pleasure of managing Robert in his capacity as IT Services Director for Re:Sources Poland. Robert was a key asset to my organization. His excellent balance of local knowledge, technical skills and people management skills were key and critical in enabling our implementation of the shared services center of Publicis in Poland.
Tomasz (Tom) Pawlikowski
Outstanding IT professional. Thoughtful and proactive. Solutions driven. Very good team player. Has managed a number of improvement and painful corporate IT implementations. Valuable asset for any company.
Jean-Marie Pesci
This letter is in recommendation of Robert Garscia. I had the pleasure of managing Robert in his capacity as IT Services Director for Re:Sources Poland. Robert was a key asset to my organization. His excellent balance of local knowledge, technical skills and people management skills were key and critical in enabling our implementation of the shared services center of Publicis in Poland.
Tomasz (Tom) Pawlikowski
Outstanding IT professional. Thoughtful and proactive. Solutions driven. Very good team player. Has managed a number of improvement and painful corporate IT implementations. Valuable asset for any company.
Jean-Marie Pesci
This letter is in recommendation of Robert Garscia. I had the pleasure of managing Robert in his capacity as IT Services Director for Re:Sources Poland. Robert was a key asset to my organization. His excellent balance of local knowledge, technical skills and people management skills were key and critical in enabling our implementation of the shared services center of Publicis in Poland.
Tomasz (Tom) Pawlikowski
Outstanding IT professional. Thoughtful and proactive. Solutions driven. Very good team player. Has managed a number of improvement and painful corporate IT implementations. Valuable asset for any company.
Jean-Marie Pesci
This letter is in recommendation of Robert Garscia. I had the pleasure of managing Robert in his capacity as IT Services Director for Re:Sources Poland. Robert was a key asset to my organization. His excellent balance of local knowledge, technical skills and people management skills were key and critical in enabling our implementation of the shared services center of Publicis in Poland.
Experience
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ADP Polska
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Poland
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Implementation & Customer Service Director
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Aug 2019 - Present
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IT IPC\GETS Operations Manager
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Apr 2013 - Present
Overseeing the production environment and provision of services. Making sure productions is running smoothly and efficiently that meets strict SLA meeting expectations and needs of customers and clients. Managing incidents and Planning changes, inventory and budget. Liaising with other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance. Show less
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ADP
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United States
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Human Resources Services
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700 & Above Employee
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IT IPC\GETS (interim) Operation Manager UK
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Dec 2015 - Jun 2017
Responsible for Management of IT Operations in UK. Oversee key aspects of IT operations in international hosting center and locally. Manage infrastructure operations, processes and changes so they do not impact on running business services. Coordinate EMEA Project & Planning implementation in Country Responsible for Management of IT Operations in UK. Oversee key aspects of IT operations in international hosting center and locally. Manage infrastructure operations, processes and changes so they do not impact on running business services. Coordinate EMEA Project & Planning implementation in Country
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Publicis Re:Sources
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France
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Advertising Services
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700 & Above Employee
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IT Services Director
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Oct 2010 - Mar 2013
Responsible for Management of IT Department for 10 Agencies in Warsaw. Managerial support and direction for the IT Helpdesk and Field Service Teams. Makes sure that the IT Support provided across multiple agencies is of a continual high standard. Standardise services suport on a country level. Review and improve operational procedures in accordance with regional and Global directives/guidance. Manage the local IT Capex budget for each agency in association with Finance and wider Re:Sources IT budget. EMEA Project & Planning implementation in Country. Show less
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Publicis
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United States
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Advertising Services
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700 & Above Employee
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IT Manager
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Mar 1995 - Sep 2010
Responsible for overall IT services, development, implementation of new technologies and day-to-day running. RAID FC system Adaptec, Clarion, Backup Systems Combined with Snapshots. Actively provide services to employees of the company for various Projects & Planning, including Help Desk. Provide know-how of database design process, all Microsoft suites & many other smaller packages. Microsoft Windows Servers & Linux administration. E-mail, Antivirus, AntiSpam, firewall, WEB, FTP, LDAP, SAMBA, PHP, MySQL and Postgres. LAN/WAN, VPN administration. Understanding TCP/IP, Windows, Linux, Dos & MAC Platforms. Currently working on various projects and software implementations such as IWF workflow, Already Implemented of Help Desk Ticket system, Inventory, new version of Intranet and CRM package, setup documents repository via WEB for Renault and many more... Show less
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Education
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University of Surrey
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