Experience

Domino's

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager/Driver

  • Apr 2018 - Present

  Promoted as Assistant General Manager, completing management tasks in separate shifts as well as concurrent with driver duties. Assist General Manager in identifying possible new hires/screening applicants, train new personnel, manage the makeline, manage store inventory, manage store labor scheduling, assist in setting store policies, enforce existing policies, maintain the standard of excellence our customers expect for their Domino's experience.

• Driver

  • Feb 2018 - Present

  Deliver excellent product to customers on the road and at the counter. Provide customers service, point of sale service, and appeasement as necessary. Assist in the preparation of product, rotation of stock, and maintenance of the store area.

• Delivery Driver

  • Jul 2016 - Feb 2018

  Provided customer service at the counter and on the road, delivered orders, appeased customers as necessary, assisted in food preparation and facility maintenance.



Plow and Hearth

• Madison, Virginia

• Customer Service Representative

  • Nov 2017 - May 2018

  Provide customer service in a call center; take, modify, and track orders; provide product information; appease customers as necessary. Provide customer service in a call center; take, modify, and track orders; provide product information; appease customers as necessary.



Plow and Hearth

• Madison, Virginia

• Customer Service Representative

  • Oct 2014 - Oct 2016

  Provided customer service in a call center via phone, chat, email, and social internet feeds as well as web markets. Recorded, modified and tracked orders as well as provided product information and advice to customers. Appeased customers as necessary. Assisted in the review and editing of Corporate SOPs. Provided customer service in a call center via phone, chat, email, and social internet feeds as well as web markets. Recorded, modified and tracked orders as well as provided product information and advice to customers. Appeased customers as necessary. Assisted in the review and editing of Corporate SOPs.



Food Lion

• Madison, Virginia

• Associate

  • Jan 2014 - Oct 2016

  Frozen food associate; maintained inventory, rotated stock, ordered new inventory to meet customer requirements and marketing schemes, conducted work area maintenance, provided customer service. Frozen food associate; maintained inventory, rotated stock, ordered new inventory to meet customer requirements and marketing schemes, conducted work area maintenance, provided customer service.



Unemployed

• Unemployed

  • Sep 2013 - Jan 2014

  Laid off from Mission Essential Personnel, LLC due to cut-backs in JIEDDO. Security Clearance expired required reinvestigation; however, ongoing divorce and ensuing financial issues prevented renewal. Required to leave the field of employment, seek local work. Laid off from Mission Essential Personnel, LLC due to cut-backs in JIEDDO. Security Clearance expired required reinvestigation; however, ongoing divorce and ensuing financial issues prevented renewal. Required to leave the field of employment, seek local work.



MISSION ESSENTIAL PERSONNEL LLC

• Reston, Virginia

• Senior Intelligence Analyst/Site Lead

  • Jul 2012 - Sep 2013

  Provided analytic support to the SOUTHCOM Comprehensive Look Team within the Joint IED Defeat Organization (JIEDDO) Counter-IED Operations/Intelligence Integration Center (COIC). Responsible for drafting and publishing analytic assessments and briefings on IED networks and activities within the SOUTHCOM AO using All-Source analytic methodologies and a wide range of advanced analytic tools. Heavily utilized open source information to gain full insight into the activities and personalities of the terrorist organizations currently operating in the SOUTHCOM AO. Examined the narcotics/weapons trade for leads to identify possible migration of IED materiels and/or expertise. Examined the facilitator networks to identify network vulnerabilities that might be exploited to mitigate the IED threat. Responsible for the on-site coordination of 11 contract personnel while performing duties as the corporate site lead, ensuring time cards are signed properly, administrative information is disseminated in a timely manner, and that on-site conflicts are resolved quickly without disruption to client mission. Show less



Unemployed

• Home

• Unemployed

  • Apr 2012 - Jun 2012

  Offer letter signed, but deployment date pushed back for lack of slots. Offer letter signed, but deployment date pushed back for lack of slots.



A-T Solutions, now part of PAE

• COBIT CITP Emulator/Trainer

  • Oct 2011 - Mar 2012

  Supported the Joint Improvised Explosive Device Defeat Organization (JIEDDO) by providing emulation and training for the Rotational Training Units at multiple Combined Training Centers. Responsible for performing the function of a Counter-Insurgency Targeting Program (CITP) to ensure the units were capable of integrating this asset into their battle-rhythms when deployed; conducting critical nodal analysis, JPEL submission, HPTL nominations, PIR recommendations, submission of intelligence requirements to enhance targeting efforts, etc. Conducted training for the units on the targeting cycle to include: FFFEAD, IG/L, BDA, CARVER, JPEL, JPSIL, etc. Used observations and unit feedback to provide recommendations for program improvement. Provided training to other team members on the targeting process and CITP to enable them to complete their missions. Received exceptional feedback from units trained. Show less

• Senior Intelligence Analyst

  • Sep 2010 - Sep 2011

  Supported the Defense Intelligence Agency Joint Foreign Materiel Program Office with targeting support through the Intelligence Fusion Cell. Hired to perform work for one year to integrate a targeting process into the overall mission and mentor junior analysts to improve their capabilities. Responsible for assisting the development of the Intelligence Fusion Cell and mentoring two other intelligence analysts in tradecraft to advance the mission. Responsible for maintaining and advancing the Army (National Ground Intelligence Center (NGIC)) account, interfacing with the NGIC and all other national and service level intelligence agencies to provide in-depth long-term targeting support. Responsible for maintaining awareness on, and providing short-term analysis of, Gray Arms network activities. Provided accurate intelligence daily in support of intelligence requirements from Foreign Materiel Officers within the program, and interfaced with collectors regularly. Heavily utilized Open Source information extensively to further refine the background, network, and vulnerabilities of weapons manufacturers, transporters, and salesmen. Show less



Unemployed

• Home

• Unemployed

  • Jul 2010 - Sep 2010

  Waiting for start of employment. Transition from OCONUS to CONUS employment to be closer to kids. Waiting for start of employment. Transition from OCONUS to CONUS employment to be closer to kids.



PAE ISR, LLC

• Baghdad, Iraq

• Intelligence Analyst

  • Jun 2010 - Jul 2010

  Provided Counter-Intelligence analytical support to Joint Counter Intelligence Unit – Iraq. Departed nearly immediately due to conflicts on the contract. Was hired on with no recent polygraph, released as not meeting requirements. Decided to depart theater and gain CONUS employment to be closer to my children. Provided Counter-Intelligence analytical support to Joint Counter Intelligence Unit – Iraq. Departed nearly immediately due to conflicts on the contract. Was hired on with no recent polygraph, released as not meeting requirements. Decided to depart theater and gain CONUS employment to be closer to my children.



L3 GSI

• Senior Intelligence Analyst

  • Dec 2009 - Jun 2010

  Acted as part of the Commanding General Support Team, Intelligence Support Element, J2, USF-I. Provided All-Source intelligence support responding to requirements of MG Nicholas, LTG Jacoby, LTG Cone, GEN Odierno and other senior members of USF-I staff through production of information papers, briefings and other products as necessary. Conducted interface with Iraqi intelligence officials and attended senior level Iraqi meetings periodically. Briefed senior Iraqi leaders to include the Iraqi Minister of Defense, Iraqi Ground Forces Command G2, Minister of Interior, and the Kurdish Regional Government Minister of Interior. Mentored junior analysts to develop their analytical skills and improve support to client mission. Show less

• Senior Intelligence Analyst

  • Mar 2008 - Dec 2009

  Supported the Strategic Intelligence Engagement mission under CJ2 Forward, MNF-I providing intelligence support to an intelligence engagement mission as the section interfaced with senior Iraqi intelligence leadership. Provided assessments, advisements and collection requests while interfacing with the larger intelligence community to answer their requirements and compile the latest intelligence for sharing with Iraqi contacts. Built and maintained a Sharepoint Portal to track the requirements, released documents, and the engagement schedule. Worked issues related to counterterrorism, general military intelligence, Counter Intelligence (CI), Force Protection (FP), detainee management, collection management and reporting. Worked closely with the Foreign Disclosure Office (FDO) to ensure that our mission complied with all FDO requirements and products flowed smoothly to support ongoing engagement efforts. Worked heavily with the Iraq Threat Finance Cell (ITFC) in order to not only leverage their products for use by the Iraqi Intelligence Agencies, but also to gain their support in analyst to analyst exchanges. Worked heavily as a staff coordination officer to ensure the proper flow of intelligence both to and from the Iraqi Intelligence Agencies, as well as to ensure that all mission activities were supported with proper logistics. Periodically engaged with, advised and provided direct briefings to Iraqi Intelligence officials. Mentored junior analysts to develop their analytical skills and improve support to client mission. Show less

• Senior Intelligence Analyst

  • Aug 2007 - Feb 2008

  Hired as a senior intelligence analyst responsible for supporting a Joint Task Force operating in the CENTCOM AO. Trained and then conducted training in CELLEX, contributing to targeting efforts. Conducted analysis in support of a counterterrorist HUMINT collection mission supporting interrogations and HST operations.



Operation Support and Services

• Camp Bucca, Iraq

• Senior Intelligence Analyst

  • Jul 2007 - Jul 2007

  Supported CI and FP efforts at Camp Bucca through HUMINT Analysis and review of detainee management information. Assisted CI Officers in building profiles of detainees of interest for exploitation and provided assessments of threats to detention facility operations. Selected to be the Deputy PM. Resigned within the month as I identified fraudulent billing and the company refused to take action until I engaged and advised the COR of the issue Supported CI and FP efforts at Camp Bucca through HUMINT Analysis and review of detainee management information. Assisted CI Officers in building profiles of detainees of interest for exploitation and provided assessments of threats to detention facility operations. Selected to be the Deputy PM. Resigned within the month as I identified fraudulent billing and the company refused to take action until I engaged and advised the COR of the issue