Business Development Officer

• Jan 2019 - Present

Account/Sales/Project management hybrid position. Provided estimates based on customer communicated design/print/mail requirements supplied via phone or email. Incoming and outgoing sales calls, online estimate requests and walk-in face to face customer meetings. Met with clients to evaluate customer needs and provide 14+ years of industry expertise to elevate visual impact of marketing piece. Knowing and understanding customer communicated budgetary needs and worked with client to stay on targeted budget. Studied customer order history in order to understand patterns and prepare for expected incoming projects. Evaluated and flagged customers as potential candidates for initializing a personalized online ordering system for online ordering and order history tracking. Learned and operated in PrintSmith & PrintSmith Vision, a software and web based print industry specific estimating & invoicing software. Tracked account receivable for each account, processing purchase orders and posting check, cash or credit card payments to account. Sent & received digital print files via FTP site along with use of browser & software based file sharing sites and apps such as Sharefile, Hightail & Dropbox. Archived and maintained customer files, printed materials, logos, fonts, images and customer style guides. Securely sent and received private & sentitive customer data using encrypted software or password protected computers according to HIPAA regulations. Daily production meetings to prioritize all ongoing projects and communicated customer needs to department heads. Daily sales meetings to evaluate estimate wins & losses along with total sales. Studied and implemented all USPS mail, database and postage regulations. Successfully completed all requirements to become a USPS Mail Design Professional. Show less

Business Development Specialist

• Nov 2015 - Dec 2018

Project Manager

• Sep 2005 - Oct 2015

Press Operator

• Sep 2002 - Aug 2005

Press Operator

• Mar 2000 - Sep 2002

Operated and maintained a Heidelberg GTO 2-color 18" printing press. Developed my own daily schedule based on the customer needs, priority and for printing efficiencies. Ordered ink and press parts according to scheduled maintenance procedures, scheduled maintenance "day", dedicating a full day to cleaning, maintenance and replacing worn parts in order to optimizing press production. Operated and maintained a Heidelberg GTO 2-color 18" printing press. Developed my own daily schedule based on the customer needs, priority and for printing efficiencies. Ordered ink and press parts according to scheduled maintenance procedures, scheduled maintenance "day", dedicating a full day to cleaning, maintenance and replacing worn parts in order to optimizing press production.

Press Operator

• Sep 1997 - Feb 2000

Began as apprentice press operator and eventually promoted to full time press operator. Assisted on and ran/maintained a 1996 Kimori Lithrone 4-color 28" press and solely ran/maintained a 1992 Kimori Sprint 2-color 26" press. Maintained cleanliness of press and worked within schedule to keep pace with bindery and production area. Began as apprentice press operator and eventually promoted to full time press operator. Assisted on and ran/maintained a 1996 Kimori Lithrone 4-color 28" press and solely ran/maintained a 1992 Kimori Sprint 2-color 26" press. Maintained cleanliness of press and worked within schedule to keep pace with bindery and production area.

Delivery Driver

• Sep 1996 - Jul 1997

Delivery of all building & piping materials. Time was always of the essence so this job required perfect timing and excellent time management. Delivery of all building & piping materials. Time was always of the essence so this job required perfect timing and excellent time management.

Airborne Infantry

• Jul 1992 - Aug 1995

Successfully completed Basic Training in Ft. Sill Oklahoma. Trained in basic military operation, weaponry, physical fitness and qualified as an expert rifleman and graduated. Successfully completed Army Airborne Training Ft. Benning Georgia. Successfully completed AIT Training and certified as Army Parachute Rigger. Stationed at Ft. Bragg N.C. as full time duty station. Successfully completed Basic Training in Ft. Sill Oklahoma. Trained in basic military operation, weaponry, physical fitness and qualified as an expert rifleman and graduated. Successfully completed Army Airborne Training Ft. Benning Georgia. Successfully completed AIT Training and certified as Army Parachute Rigger. Stationed at Ft. Bragg N.C. as full time duty station.