Robert Fox
Technical Account Manager – UK, Ireland, Scandinavia & Baltics at Heraeus Electronics- Claim this Profile
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Bio
Experience
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Heraeus Electronics
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Germany
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Technical Account Manager – UK, Ireland, Scandinavia & Baltics
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Mai 2000 - –Heute
A leading materials supplier and solution provider, developing robust sinter joining technologies for power electronic applications. My role is home based with frequent travel to attend customer meetings. My skills include;• Managing and growing an existing customer base • Take initiatives in identifying growth opportunities• Development of new business opportunities • Technical sales of Bonding Wires, Adhesives, Solder Materials, Sinter Materials, Thick Film Materials, Metal Ceramic Substrates & Material Systems• Solutions focused project management • Working closely with R&D teams to develop new products and prototypes • Curious technical fact finding with clients to obtain maximum understanding of requirements • Solving problems and looking at technical challenges from a corporate and customer view • Providing workable solutions for customer requirements • Planning of own schedule and reporting on results • Being the first point of contact for any commercial, quality, or technical issues with customers • Introduction to customers on new products and innovations• Annual negotiations on contracts • Keep track of key account metrics• Communicating progress to both internal and external stakeholders• Collaborating with internal teams to achieve sustainable growthYou can reach me on M: 07470891630E: bobfoxgalena@googlemail.com
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Astro Technology
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United States
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Sales Engineer - North Territory
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Feb. 1998 - Mai 2000
Astro Technology was a distributor of electronics assembly equipment. the company was the sole distributor for Fuji, Vitronics Solney and other leading equipment brands. My duties included;• Responsible for delivering sales across northern UK territory• Equipment product training and customer demonstrations• Preparation of customer visit plans & presentations • Supporting and attendance of visits by management and engineering team• Making cold calls to introduce the company and equipment• Project management from initial discussions through quotation, demonstrations, and final sales processes.
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Raytheon Systems Ltd
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Canada
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Software Development
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1 - 100 Employee
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Production Supervisor
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Juni 1993 - Feb. 1998
Raytheon UK is a technology and innovation leader specialising in defence, national security, and other government and commercial markets around the world.• Responsible for running thick film production line with around 20 operators on a 3-shift system.• Arranging production schedules, ordering of materials, working with engineers on product evaluations.• Presenting results to regular internal meetings.• Involvement in recruitment of new operators and engineers.• Dealing with issues involving operator absence, holidays, disciplinary matters
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Thick Film Engineer
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Nov. 1988 - Juni 1993
A global manufacturer of automotive electronic components, circuit protection, magnetic and resistive products and sensors and controls.• Support for thick film production department.• Design and manufacture of prototype parts for new customer developments• Meeting with customers to discuss parts layout and optimisation• Evaluation of new materials and equipment• Involvement in internal meetings with members from other departments A global manufacturer of automotive electronic components, circuit protection, magnetic and resistive products and sensors and controls.• Support for thick film production department.• Design and manufacture of prototype parts for new customer developments• Meeting with customers to discuss parts layout and optimisation• Evaluation of new materials and equipment• Involvement in internal meetings with members from other departments
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Thick Film Process Engineer
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Feb. 1987 - Nov. 1988
Manufacturing an extensive range of technical ceramic components for research, industry, motor and aerospace applications in a large variety of materials.• In charge of daily process engineering for a ceramics manufacturing site.• Contact with suppliers to discuss new equipment, materials etc.• Involvement in design for new product types.• Presentations at internal team meetings to discuss output, quality, improvement topics.• First international travel to trial equipment prior to making purchase
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Education
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University of Glasgow
Mechanical Engineering -
Earlston high school