Experience

North Attleboro Jewelry

• United States
• Advertising Services
• 1 - 100 Employee

• Assistant Office Manager

  • Oct 2019 - Present



Herff Jones

• United States
• Consumer Goods
• 700 & Above Employee

• Commercial Account Manager

  • Jan 2019 - Aug 2019

  The Commercial Account Manager performs the essential functions of the position, which include aiding Sales Executives and clients with service needs and making changes to existing accounts. Specific service and marketing responsibilities are required in this position. Meets service and sales delivery standards and performs essential functions to the quality and service standards developed by the agency.Responsibilities include but are not limited to: concept design, proof and CAD artwork, prototyping, pricing, material sourcing (internal and external), production scheduling, inventory management and quality control. Show less

• Repair Coordinator

  • Mar 2016 - Jan 2019

  The Warranty Coordinator is responsible for the receipt and resolution of customer/sales inquiries by telephone, fax, mail, e-mail or other communication and shipment methods. In addition, this person is responsible for calculating costs, communicating with customers, collecting payment and processing ring remake transactions within the stated policies and procedures of the price books.Responsibilities include but are not limited to: end-customer and sales partner communication/problem resolution, damage assessment, spec. identification, pricing, expediting and extreme attention to detail as care as units are often heirlooms. Show less



American Foam Technologies, Inc.

• Newport, Rhode Island | Maxwelton, West Virginia

• Marketing Manager

  • Aug 2013 - Mar 2016

  The role of the Marketing Manager was to bring about business development and growth by means of market research, developing strategic marketing campaigns and opportunities, as well as implementing sales plans and managing staff. Responsibilities include but are not limited to: identifying new potential markets/clients, sampling, frequent travel to facilities for quality control, trade shows, client hospitality and sourcing team members for marketing materials and strategic implementation. Show less



New England Patriots

• Spectator Sports
• 200 - 300 Employee

• Press Box Attendant & Catering Staff

  • Jun 2013 - Jan 2015

  The role of the Press Box Attendant was to coordinate and work as a team to ensure the members of the media, inactive players, and celebrities received the finest stadium experience possible. Gillette Stadiums offers much more than sports entertainment on Sundays. - As a Catering Staff member, one would be responsible for the set up, duration , and break down of large scale events. (Charity’s, weddings, fundraisers, and expo’s.) - Proficient in the art of fine dining hospitality (plated dinners), buffet style events, and passing. - Proudly worked as a team member for the Joe Andruzzi Foundation (Up)Beat Cancer event, as well as charity events hosted by Patriots owner, Robert Kraft, and was one of few selected to work directly with the players of the New England Patriots. - Recognized as a team leader and consistently received daily roles and duties pertaining to such. - Consistently recognized as a team by Robert Kraft for excellent customer service and rewarded monetarily. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Executive

  • Nov 2009 - Jun 2013

  The role of the Account Executive was to provide excellent customer service to Verizon patrons, analyze accounts and recommend potential courses of action to receive the best possible experience, as well as sell all things Verizon. The position required the utmost patience and the ability to work quickly in a fast paced high stress environment. Duties were not limited to working directly with customers, but also inventory and store well being. The role of the Account Executive was to provide excellent customer service to Verizon patrons, analyze accounts and recommend potential courses of action to receive the best possible experience, as well as sell all things Verizon. The position required the utmost patience and the ability to work quickly in a fast paced high stress environment. Duties were not limited to working directly with customers, but also inventory and store well being.