Experience

Premier Management Company

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Association Manager

  • Jan 2022 - Present

  In addition to management of a portfolio of community associations:-Develop and provide training for new managers-Act as a mentor for existing managers, supporting them as needed-Act as a point of escalation for owners and clients as needed-Facilitate vendor relation opportunities for the staff-Develop and adjust internal standard operating procedures

• Community Association Manager

  • Apr 2018 - Jan 2022

  -Service a mixed portfolio of Residential and Commercial Associations-Actively review and advise on finances of each association. Work with the Board to budget monthly, yearly and reserve for long-term capital improvements-Coordinate maintenance and improvements of community assets-Enforce violations in accordance with the community governing documents-Work with developers to conduct association business-Train & Consult Homeowner Boards on how best to conduct association business-Coordinate master policy insurance claims for both Townhome and Condominium units Show less

• Assistant Association Manager

  • Oct 2017 - Apr 2018

  Assistant to Association Managers at PMC.Assistant Master Association manager on-site at RiverLights Community Association in Wilmington, North Carolina-Work closely with Board of Directors and other association Vendors to understand the proper expectations and monitor whether those expectations are being met in a growing community- Help prepare and organize monthly and annual budgets for a range of local communities managed by Premier Management Company-Learn the content contained within community governing documents, along with local and federal laws and state statutes-Inspect communities, work with owners and Board of Directors to resolve ongoing violations of the community governing documents-various other administrative tasks as assigned Show less



Charlie Graingers

• United States
• Restaurants
• 1 - 100 Employee

• Marketing Consultant

  • May 2017 - Aug 2017

  -Responsible for marketing of the Charlie Graingers brand for company owned and other franchised stores.-Train Franchisee store Managers in all aspects of marketing their Charlie Graingers restaurants.-Conduct routine marketing evaluations/audits of Franchisee and DiSabella Partner/Enterprise Zone, LLC stores.-Develop continuous improvement programs, processes and procedures.-Engaged local businesses/potential customers through face-to-face marketing, helping embed the brand into local communities.-Interpreted sets of data to assess performance of stores and help make critical management decisions Show less

• Marketing Intern

  • Feb 2017 - May 2017

  -Collaborate with Marketing Manager to develop the marketing strategy for the ‘Charlie Tray’ and ‘Dinner Plate’ -Arrange meetings with persons responsible for or in a position to refer catering clients, including private, public and non-profit organizations-Coordinating various marketing methods including, direct mail, radio, print ads, networking, internet, social media, and developing new and innovative methods of marketing



Cameron School of Business at UNC Wilmington

• United States
• Higher Education
• 1 - 100 Employee

• Budweiser/Czechvar Consulting Project

  • Jan 2017 - Mar 2017

  •Work alongside Faculty and Peers to create a consulting presentation for Budweiser Budvar brewery (Czechvar is the U.S. brand name), helping them analyze their competitive position developing methods to rebrand for successful integration as an imported brew in the U.S. market •Researched effective marketing strategies to help create value for Czechvar's Brand •Created the finished product, (e.g. 60 page report and powerpoint presentation to present to Czechvar) •Traveled to Prague, Czech Republic to present our Financial analysis, Benchmark analysis and Marketing strategies to GIOBIA and Budweiser company Show less



Applebee's

• United States
• 1 - 100 Employee

• Server

  • Nov 2013 - Jan 2017

  -Work effectively with all restaurant team members ensuring customer satisfaction in a fast-paced environment. -Utilized time management skills to produce good service. -Selected to train new employees on customer service, safety and other responsibilities. -Pay increased within 6 months of starting -Chosen to expedite food for entire establishment on high-volume nights. -Work effectively with all restaurant team members ensuring customer satisfaction in a fast-paced environment. -Utilized time management skills to produce good service. -Selected to train new employees on customer service, safety and other responsibilities. -Pay increased within 6 months of starting -Chosen to expedite food for entire establishment on high-volume nights.



Surgilūm LLC

• Intern

  • Apr 2016 - Jul 2016

  -Generated leads by cold calling a list of 180 Directors of Ophthalmology from every Veteran Hospital in the US -Helped develop a capability statement to provide adequate detail of high-tech surgical devices -Worked with iMovie application to compose a film to be shown at trade shows demonstrating surgical products -Generated leads by cold calling a list of 180 Directors of Ophthalmology from every Veteran Hospital in the US -Helped develop a capability statement to provide adequate detail of high-tech surgical devices -Worked with iMovie application to compose a film to be shown at trade shows demonstrating surgical products



McDonald's Corporation

• Food and Beverage Services
• 1 - 100 Employee

• Crew Member

  • Apr 2011 - Nov 2013

  -Took orders via headset and gave change simultaneously in the drive-thru window -Promptly served customers and managed many orders at a time -Learned how to effectively stock for AM and PM shifts -Learned how important Customer Service is in business -Rewarded with the Customer Service Award for 2011 -Took orders via headset and gave change simultaneously in the drive-thru window -Promptly served customers and managed many orders at a time -Learned how to effectively stock for AM and PM shifts -Learned how important Customer Service is in business -Rewarded with the Customer Service Award for 2011



Willard Dunham Construction Co

• United States
• Construction
• 1 - 100 Employee

• Project Assistant

  • Jun 2012 - Aug 2012

  -Managed company eBay account to sell equipment on -Properly filed and reorganized filing cabinets -Much interaction with contractees -Helped Inquire about pricing for a variety of prospective jobs -Managed company eBay account to sell equipment on -Properly filed and reorganized filing cabinets -Much interaction with contractees -Helped Inquire about pricing for a variety of prospective jobs