Robert Duncan

Service desk/ network support at Ohio Police and Fire Pension Fund
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Contact Information
us****@****om
(386) 825-5501
Location
Grove City, Ohio, United States, US
Skills

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Bio

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Credentials

  • A+, MCP, MSDST, Project Management Certified
    -

Experience

  • Ohio Police and Fire Pension Fund
    • Government Administration
    • 1 - 100 Employee
    • Service desk/ network support
      • May 2018 - Present

      Provides first, second, and third level end-user support for PCs, peripherals, and software. Verify baseline functionality of client software and hardware. Partners with the Database, Systems, and Security & Network Administrators to provide overall support. Provides first, second, and third level end-user support for PCs, peripherals, and software. Verify baseline functionality of client software and hardware. Partners with the Database, Systems, and Security & Network Administrators to provide overall support.

  • JPMorgan Chase & Co.
    • United States
    • Financial Services
    • 700 & Above Employee
    • Help Desk Specialist
      • Mar 2018 - May 2018

      work at the company call center. work at the company call center.

  • Axiall, a Westlake Company
    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Sr. System analyts
      • Oct 2015 - Jan 2017

      only IT support person at company location supporting 3 sites 1 office and two warehouse, so i took care of all it related functions; network, desktop and telecom support. only IT support person at company location supporting 3 sites 1 office and two warehouse, so i took care of all it related functions; network, desktop and telecom support.

  • Boehringer-ingelheim.com
    • Sr. System analyts I
      • Apr 2001 - May 2015

      i over seen the day to day operation of our Helpdesk support team. also systems lead for MSP 4 which is use to configure our RF devices for scanning bar codes. approval manager for our ordering system for pc equipment and accessories and office supplies, etc. i over seen the day to day operation of our Helpdesk support team. also systems lead for MSP 4 which is use to configure our RF devices for scanning bar codes. approval manager for our ordering system for pc equipment and accessories and office supplies, etc.

Education

  • South High
    Machine Tool Technology/Machinist
    1980 - 1983

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