Experience

Duncan Solutions - Australia

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Solutions Director

  • Oct 2018 - Present



APARC

• National Operations Manager

  • Aug 2016 - Oct 2018

  APARC combines leading-edge parking management solution across Australia and New Zealand. Key responsibilities are: *Tender responses *Contract negotiation *Service and maintenance for local government contracts (approx 4000 assets) *Project management *Manage ISO9001, AS4801 and ISO14001 certifications *Manage PCI DSS certification APARC combines leading-edge parking management solution across Australia and New Zealand. Key responsibilities are: *Tender responses *Contract negotiation *Service and maintenance for local government contracts (approx 4000 assets) *Project management *Manage ISO9001, AS4801 and ISO14001 certifications *Manage PCI DSS certification



Duncan Solutions - Australia

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Manager

  • Jun 2005 - Jul 2016

  Duncan Solutions is a provider of parking and enforcement technologies company, that proudly designs and manufactured many their parking machines and applications in Australia. Whilst at Duncan Solutions I managed the following teams and delivered; *IT team *Customer Service team *Project and Deliverable team *Service and Maintenance department for local government contracts (approx 8000+ assets) *Managed year on year continued revenue growth *Contract negotiation Duncan Solutions is a provider of parking and enforcement technologies company, that proudly designs and manufactured many their parking machines and applications in Australia. Whilst at Duncan Solutions I managed the following teams and delivered; *IT team *Customer Service team *Project and Deliverable team *Service and Maintenance department for local government contracts (approx 8000+ assets) *Managed year on year continued revenue growth *Contract negotiation



Accord Customer Care Solutions

• Manager

  • Mar 1996 - May 2005

  Accord Customer Care Solutions was an accredited mobile phone service center for Nokia, Samsung, Motorola, Ericsson including satellite phones. *Setup and managed mobile phone repair service centers for Nokia *Managed 4000-5000 mobile phone repairs per month *Conducted component level repairs *Technical Support Manager for Samsung Electronics during the Sydney 2000 Olympic Games Accord Customer Care Solutions was an accredited mobile phone service center for Nokia, Samsung, Motorola, Ericsson including satellite phones. *Setup and managed mobile phone repair service centers for Nokia *Managed 4000-5000 mobile phone repairs per month *Conducted component level repairs *Technical Support Manager for Samsung Electronics during the Sydney 2000 Olympic Games