Robert DeMarsh
Business Development, Retail at syncroMonitoring- Claim this Profile
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Bio
Credentials
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Certified Forensic Interviewer
CFI
Experience
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syncroMonitoring
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United States
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Security Systems Services
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1 - 100 Employee
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Business Development, Retail
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Jul 2022 - Present
sychroMonitoring is a technology company offers one of the country’s most reliable and secure video surveillance monitoring and reporting services. I am responsible for developing and executing a strategic sales plan for Canada the U.S by generating new leads, conducting presentations for prospects, and fostering new and existing relationships. I serve as the first point of contact for all retail clients during the sales process and seek to align your security needs with our innovative solutions. Retail clients that I have had the pleasure of working with are Savers, Value Village, and Cort.
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Titan Cleaners
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United States
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Consumer Services
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1 - 100 Employee
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Business Owner
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Jul 2015 - Jul 2022
• Maintained responsibility for overseeing and directing all facets of company operations, while serving as the Owner and General Manager of the laundering and dry cleaning service. • Built and maintained robust relationships with customers while leading teams to deliver consistently uncompromised customer service. • Fueled and improved revenue by prospecting, negotiating, and securing several high-value institutional sales agreements. • Achieved tremendous results including growing revenue from $450K annually to over $1.1 million by adding additional sites (prior to Covid). • Enabled the company to remain open without significant layoffs by steadfastly controlling costs and streamlining the delivery of services. • Remained continuously profitable month-over-month despite operating during a challenging market in recent years.
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Pinpoint Security
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Business Owner
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Jun 2009 - Jul 2015
• Maintained responsibility for overseeing and directing all facets of company operations, including strategic planning, budgeting and forecasting, business development, and relationship building. • Enhanced revenue by partnering with various law enforcement agencies and companies throughout North America to deliver bespoke GPS tracking solutions. • Empowered a small, high-performing team of sales staff by leading, training, and coaching them while establishing clear sales goals and objectives. • Obtained and leveraged a thorough knowledge of GPS and telematics technology to remain at the cutting edge of the industry. • Exited the opportunity with a handsome profit, having grew the company from 0 to over $400K in revenue before being acquired.
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Lululemon Athletica
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Canada
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Apparel & Fashion
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Director (Resource Protection)
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2007 - 2009
• Maintained accountability for managing all aspects of retail asset protection, corporate security, health and safety, and brand protection, and anti-counterfeit measures, as the Resource Protection Director for Lululemon Athletica. • Evaluated accounting and operational processes to recommend programs to reduce risk and losses. • Pioneered and implemented the company’s first LP program by leveraging a robust understanding and experience in retail loss prevention and resource protection. • Developed functional strategies and objectives to support loss prevention while reporting directly to upper management.
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Best Buy Canada
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Canada
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Retail
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700 & Above Employee
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Director (Loss Prevention)
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2001 - 2007
• Maintained responsibility for managing the insurance portfolio for Best Buy Canada, as the Director of Loss Prevention. • Assessed and dispatched emergency response vendors, while monitoring third-party insurance adjusters’ performance and claims management, as the Acting Claims Examiner. • Performed insurance premium management through risk assessment and risk reduction strategies. • Oversaw the insurance renewal process and periodic RFPs while presenting findings to executive leaders, including the CFO and CEO. • Managed relationships between BBYC and the insurance broker; and liaised between the field and third party insurance adjusters to approve and manage the actions of third-party insurance administrators. • Monitored and controlled costs while reporting pertinent findings and expenditures to executives and the BBYUS.
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The Home Depot Canada
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Canada
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Retail
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700 & Above Employee
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Regional Loss Prevention Manager
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1994 - 2001
• Maintained responsibility for managing all aspects of retail asset protection, health and safety, and inventory audit processes across 30 stores in Western Canada. • Protected and safeguarded customers and assets by dispatching emergency and non-emergency assistance in a timely manner. • Travelled extensively to conduct tours while routinely engaging in-store management to implement the corporate loss prevention policy. • Maintained responsibility for managing all aspects of retail asset protection, health and safety, and inventory audit processes across 30 stores in Western Canada. • Protected and safeguarded customers and assets by dispatching emergency and non-emergency assistance in a timely manner. • Travelled extensively to conduct tours while routinely engaging in-store management to implement the corporate loss prevention policy.
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Education
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Mount Royal University
Diploma, Criminology Studies
Community
