Experience

onPeak

• United States
• Events Services
• 1 - 100 Employee

• Exhibitor Group Coordinator

  • Jan 2013 - Present

  Monitor and control inventory of hotel room blocks ranging up to 2,000 rooms contracted for conventions utilizing up to 50 hotels per event.•Responsible in addressing unresolved client issues in an effort to ensure overall satisfaction•Worked directly with hotels communicate and expedite in a timely fashion, client special request billing, etc.•Coordinate and track client meeting space and suite requests.•Supervised Group Account Representatives in acquiring missing data and finding duplicate reservations ensuring the accuracy of room lists distributed to hotels.•Handle and maintain over 200 accounts for multiple citywide conventions.



The Burgiss Group

• Data Entry Clerk

  • Jan 2007 - Jan 2011

  Handled Investment filings for JPMorgan.•Responsible for organizing documents to be scanned into category folders.•Handled issues with clients: via email, fax and telephones.•Assisted clients in researching folders.•Managed multi-line communication equipment.•Organized and prepared documents for shipment. Handled Investment filings for JPMorgan.•Responsible for organizing documents to be scanned into category folders.•Handled issues with clients: via email, fax and telephones.•Assisted clients in researching folders.•Managed multi-line communication equipment.•Organized and prepared documents for shipment.



Toroco Enterprise Inc

• Personal Driver

  • Jun 1995 - Sep 2005

  Chauffeured and assist the company president.•Transported company workers to and from work.•Operated the switch board.•Handled incoming and outgoing faxes. Chauffeured and assist the company president.•Transported company workers to and from work.•Operated the switch board.•Handled incoming and outgoing faxes.