Experience

Hometown America, Incorporated

• 1 - 100 Employee

• Residential Mortgage Loan Consultant

  • Mar 2017 - Present

  Responsibilities and accomplishments included: • Developed new and existing business and managed 110 clientele portfolio that achieved monthly targeted sales goals and accomplished Sales Performance within Top 20% with sales more than $1MM monthly. • Analyzed loan applications and coached clients with recommended loan options to ensure customer’s initiatives fully achieved. • Researched and identified prospective clients and managed pipeline of up to $2MM to ensure organizational new business development targeted sales goals achieved. • Built and cultivated internal and external relationships and recommended loan product solutions to support client’s funding requirements.



Fort Bend ISD

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Administrative School Sfaff

  • Feb 2016 - Present

  Administrative School Staff 02/2016 - CurrentResponsibilities and accomplishments included• Provide educational instructions and directions to students • Coordinate with department heads and administrators concerning school procedures, protocol, and disciplinary actions when appropriate • Insure the accurate maintenance of student records, prompt distribution of report cards and progress reports, and that students are prepared for various state exams.



American Income Life Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Licensed Insurance Agent

  • Aug 2015 - Jan 2016

  Responsibilities and accomplishments included• Contact potential customers via who have made known through various channels a need that they have that can be address with the products that the company has available• Visit customers and present benefits that are provided to meet the needs as determined through a no cost survey which evaluates specific needs of potential customers• Complete applications and perform all of the necessary procedures for completing and submitting for underwriter approval an accurate and complete package to the home office.



Park Technologies

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Investor Prospect

  • 2016 - 2016



Entrust Mortgage

• Financial Services
• 1 - 100 Employee

• Mortgage Loan Officer

  • Oct 2014 - Jul 2015

  Responsibilities and accomplishments included: • Built and cultivated internal and external relationships; coached clients with loan and refinancing option requirements to ensure exceptional customer service effectively upheld. • Developed new and existing business and managed 135 clientele portfolio that effectively achieved monthly targeted sales goals consistently. • Researched and identified prospective clients and managed pipeline of up to $2MM to ensure organizational new business development targeted sales goals achieved. • Successfully achieved National Mortgage Licensing System license requirements during 1st sitting with approval to originate loans within 39 states.



Safe Texas Investments

• United States
• Financial Services

• Property Tax Loan Officer

  • Feb 2013 - May 2014

  Responsibilities and accomplishments included: • Researched and identified delinquent residential and commercial property owners and presented loan solutions to resolve delinquencies and debt issues which increased sales by 26%. • Collaborated with Independent Web Master Organization and developed website and marketing programs to attract new business development and support existing customers. • Developed marketing collateral and promoted loan solutions that effectively increased new business development by more than 103%.• Built and cultivated internal and external relationships and educated prospective clients to ensure exceptional customer service initiatives fully achieved.



Lenox Home Loans

• Loan Officer

  • Sep 2012 - Feb 2013

  Responsibilities and accomplishments included: • Built and cultivated internal and external relationships; coached clients with loan and refinancing option requirements to ensure exceptional customer service effectively upheld. • Developed new and existing business and managed 135 clientele portfolio that effectively achieved monthly targeted sales goals consistently. • Researched and identified prospective clients and managed pipeline of up to $2MM to ensure organizational new business development targeted sales goals achieved. • Successfully achieved National Mortgage Licensing System license requirements during 1st sitting with approval to originate loans within 39 states.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Loan Modifications Audit Consultant

  • Feb 2012 - Sep 2012

  Responsibilities and accomplishments included: • Analyzed loan modification applications and guided clients with recommended modification solutions to ensure organizational initiatives achieved within strict time demands.• Reviewed loan modification applications and audited documents to ensure all submissions in compliance with Company policies and federal laws and regulations. • Managed modification application processes and collaborated with Underwriters and Management to ensure requests processed accurately within strict time demands. • Built and cultivated internal and external relationships and resolved issues to ensure exceptional customer service initiatives fully achieved.



MetLife Home Loans

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Consultant

  • Jan 2010 - Feb 2012

  Responsibilities and accomplishments included: • Developed new and existing business and managed 110 clientele portfolio that achieved monthly targeted sales goals and accomplished Sales Performance within Top 20% with sales more than $1MM monthly. • Analyzed loan applications and coached clients with recommended loan options to ensure customer’s initiatives fully achieved. • Researched and identified prospective clients and managed pipeline of up to $2MM to ensure organizational new business development targeted sales goals achieved. • Built and cultivated internal and external relationships and recommended loan product solutions to support client’s funding requirements of up to $1.3MM.



Supreme Lending

• United States
• Financial Services
• 700 & Above Employee

• Senior Loan Officer

  • Oct 2008 - Dec 2009

  Responsibilities and accomplishments included: • Developed new and existing business and managed 85 clientele portfolio that achieved monthly targeted sales goals consistently. • Built and cultivated internal and external relationships and recommended loan product solutions to support client’s funding requirements of up to $1MM.• Researched and identified prospective clients and managed pipeline of up to $2MM to ensure organizational new business development targeted sales goals achieved. • Organized and facilitated Mortgage Loan Orientation training within civic organizations and presented loan qualification requirements which resulted in receiving 10% sales leads and achieving marketing sales initiatives.



Hall of Fame Mortgage Co

• Licensed Mortgage Consultant

  • Jul 2007 - Oct 2008

  Responsibilities and accomplishments included: • Built and cultivated internal and external relationships with Real Estate Agents, Insurance Brokers and Appraisers and promoted loan products to ensure organizational sales initiatives fully achieved. • Developed new and existing business and managed clientele portfolio that effectively achieved monthly targeted sales goals consistently. • Organized and facilitated Mortgage Loan Orientation training within civic organizations and presented loan qualification requirements which resulted in receiving 5% sales leads and achieving marketing sales initiatives.



ADJ Mortgage, LLC

• Licensed Mortgage Consultant

  • Apr 2005 - Jul 2007

  Responsibilities and accomplishments included: • Researched and identified prospective clients and managed pipeline of up to $25K to ensure organizational new business development targeted sales goals achieved. • Built and cultivated internal and external relationships with Real Estate Agents, Insurance Brokers and Appraisers and promoted loan products to ensure organizational sales initiatives fully achieved. • Developed new and existing business and managed clientele portfolio that effectively achieved monthly targeted sales goals consistently.



Supreme Service Consulting

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Founding Principle & Operating Training Manager

  • May 2000 - Apr 2005

  Responsibilities and accomplishments included: • Developed and facilitated Effective Customer Service training utilizing PowerPoint and presented 1 day seminars that effectively trained employees and supported companies with large call centers.



AT&T (Formerly Southwestern Bell Tel Co)

• Area Manager

  • Jun 1974 - Apr 2000

  06/1974 – 04/2000 Responsibilities and accomplishments included: • Employed in management for 26 years and worked in various capacities and positions which resulted in development and implementation of leadership skills in the following areas of expertise:• Managed a call centers of 50+ service reps and supervisors providing extraordinary telephone service to customers and collection of delinquent bills • Managed a unit of 50+ directory assistance operators and supervisors who provided excellent service to our customers calling in for assistance.• Directed a unit of management legal assistants who assisted the legal staff in the preparation and execution of legal activities in defense of allegations against the company in various antitrust lawsuits• Directed a Human Resources unit in the administration of the company’s payroll and benefit program for an organization of over 3,000 associates and management employees