Robert Croston
Automation Systems Account Manager at ESC - Environmental Systems Company - A Fidelity Company- Claim this Profile
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Credentials
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Niagara AX
TridiumFeb, 2014- Sep, 2024
Experience
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ESC - Environmental Systems Company - A Fidelity Company
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United States
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Facilities Services
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1 - 100 Employee
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Automation Systems Account Manager
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Feb 2019 - Present
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Honeywell Building Solutions
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United States
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Commercial Real Estate
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100 - 200 Employee
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Senior Account Manager
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Feb 2018 - Feb 2019
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Connecticut Temperature Controls (CTC)
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United States
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Construction
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1 - 100 Employee
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Business Development Manager
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Apr 2016 - Feb 2018
Report directly to owner of company. Responsibilities include Marketing, Sales Management, Customer Relations, Building Energy Audits and DDC Project Sales. Spend approximately 50% of time on the road working with Engineers on controls specifications, performing building energy evaluations for customers and calling on Mechanical Contractors.
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Service & Customer Development Manager
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Sep 2013 - Apr 2016
Reported directly to owner of company. Responsible for running Service Department and direct Service Sales. Responsible for Management of HVAC Mechanics and Controls Service Technicians. Established new business opportunities (Owner Direct DDC Sales).
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Automated Logic Corporation
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United States
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Facilities Services
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700 & Above Employee
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Senior Sales Engineer
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Jun 2004 - Aug 2013
Reported to Vice President of Sales and Marketing. Responsibilities include Customer Training, DDC Project Sales and Service Contract Sales spending approximately 50% of time on the road working with Engineers on Specifications, performing building energy evaluations for customers and performing customer training. Reported to Vice President of Sales and Marketing. Responsibilities include Customer Training, DDC Project Sales and Service Contract Sales spending approximately 50% of time on the road working with Engineers on Specifications, performing building energy evaluations for customers and performing customer training.
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Kaman Industrial Technologies
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Automation Machinery Manufacturing
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1 - 100 Employee
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Inside Sales
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Nov 2003 - May 2004
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Select Energy Contracting
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United States
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Construction
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Engineering Manager
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Jan 2001 - May 2003
Reported directly to General Manager. Managed a staff of ten engineers. Duties included scheduling workload while coordinating deadlines and priorities with Project Managers. Provided support to sales department, developing estimates for large projects and prepared department budget for capital equipment and labor. Traveled to customer sites to inspect quality of workmanship, verify customer satisfaction, troubleshoot problem areas and set action plan in place to ensure compliance to customers’ needs. Show less
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Operations Manager
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Jan 1992 - Dec 2000
Laboratory controls manufacturer,employing up to 50 people. Reported directly to President and supervised four department managers, with up to 40 indirect reports. Oversaw manufacturing, purchasing, service, engineering and inventory control departments. Worked closely with sales to maintain smooth flow of orders and ensure customer satisfaction. Heavily involved with setting up cost codes, monitoring cost fluctuations, and maintaining budget accountability for all departments Laboratory controls manufacturer,employing up to 50 people. Reported directly to President and supervised four department managers, with up to 40 indirect reports. Oversaw manufacturing, purchasing, service, engineering and inventory control departments. Worked closely with sales to maintain smooth flow of orders and ensure customer satisfaction. Heavily involved with setting up cost codes, monitoring cost fluctuations, and maintaining budget accountability for all departments
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Education
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Charter Oak State College
Bachelor of Science (B.S.), Business -
University of Massachusetts, Amherst
Mechanical Engineering -
Henry Abbott Technical School
Mechanical Drafting