Experience

Citrin

• United States
• Hospitality
• 100 - 200 Employee

• Account Manager

  • Jul 2020 - Present

  • Mentoring and enabling future leaders a pathway to success • Foster public relations with current clients, generating expanses to current budgets and positive feedback to potential new clients • Devise budgets and schedules in accordance with the service directors expectations • Onboarding and training of all new hires • Host sales meetings with potential new clients to help fuel growth • Mentoring and enabling future leaders a pathway to success • Foster public relations with current clients, generating expanses to current budgets and positive feedback to potential new clients • Devise budgets and schedules in accordance with the service directors expectations • Onboarding and training of all new hires • Host sales meetings with potential new clients to help fuel growth



J.B. Hunt Transport Services, Inc.

• United States
• Truck Transportation
• 700 & Above Employee

• Account Manager

  • Aug 2017 - Oct 2019

  • Maximized the company's assets by monitoring revenue and expenses through effective P&L analysis, continuously exceeded budget expectations• Oversaw all employees including interviewing potential hires for both driving and warehouse positions • Designed and optimized delivery routes using routing software• Groomed new hires into new role and fit with current team • Main liaison between client’s and company. • Coordinated with maintenance personnel to balance equipment maintenance schedules, customer requirements, and expenses• Managed inventory within the warehouse for all clients. Inbound and Outbound of all products within internal inventory software• Generated purchase orders through SAP for outbound loads • Deescalated customers with complaints spanning from damage claims to delivery window issues. • Spearheaded new Ferguson Enterprises startup account in Newport News, VA. Show less

• Operations Supervisor

  • Jun 2016 - Aug 2017

  • Maintained performance metrics and participated in customer meetings. • Scheduled deliveries with home customer’s as well as single family and multi family build sites. • Route or pre-plan delivery of freight to ensure on-time service. Average of 12 routes daily • Amplified positive team chemistry by actively engaging with employees on a daily basis• Involvement in the financial analysis as it relates to the specific profit-and-loss statements• Monitor compliance with safety and Department of Transportation regulations• Ensured all deliveries were made as expected. Followed up with builders regarding installation of appliances. Show less

• Dedicated Manager in Training

  • May 2016 - Jun 2016



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Cashier Customer Service

  • May 2015 - Jun 2016

  -Provided premier customer service, including greeting customers & responding to questions -Handled cash and other tenders accurately on a daily basis -Successfully enrolled into Publix's tuition reimbursement program -Provided premier customer service, including greeting customers & responding to questions -Handled cash and other tenders accurately on a daily basis -Successfully enrolled into Publix's tuition reimbursement program



Georgia Southern University

• United States
• Higher Education
• 700 & Above Employee

• Game Operations

  • Jan 2013 - Jan 2015

  -Assisted athletic department by maintaining facilities, handling of tickets and operating scoreboard for the women's softball team. -Assisted athletic department by maintaining facilities, handling of tickets and operating scoreboard for the women's softball team.