Robert Cook

HR Specialist at SAI
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Contact Information
us****@****om
(386) 825-5501
Location
Hyattsville, Maryland, United States, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Software Development
    • 500 - 600 Employee
    • HR Specialist
      • Sep 2016 - Present

    • Watch Officer
      • Mar 2016 - Present

      • Provide the executive level assistance, security, and oversight to safeguard the multiple unclassified and classified email accounts, classified national security information (NSI), derivative classification and marking, and security education and awareness products.• Manage, supervise, and provide support to the employees/contractors/and visiting dignitaries that include: answering the Watch Desk phones, process the official visit request for all inbound/outbound visitors, personally escort the Directors and Foreign visitors without the approved access level, process and issue the ID badges, and maintain the databases.• Working in partnership with the teams and Supervisor I track the security clearances, ID badges, Security infractions/violations, and monitor the inventories of the keys, combinations to locks, door, stairs, and storage containers that keep devices and security equipment safe.• When I assist the On-call Federal Official (OCF) with the GNDA awareness during the alarms, I carefully facilitate FSTTL agencies in the alarm adjudication training on the system.• Conduct the Operational Adjudication tasks, RN equipment searches, and other actions to accurately facilitate the alarm adjudication including system testing.• Participate in the National Operations Center (NOC) Blast Call; monitor the status of the GNDA related alarms and events, and the NOC Phased events.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Program Analyst
      • Apr 2012 - Present

      Jr. Process Improvement Analysis)•Expertly serve as document control specialist and lead a 9 member team accomplishing assigned tasks while complying with established rules and regulations. Regularly training and managing the team’s performance.•Diligently complete scanning, archiving and management of sensitive documents safeguarding them at all times.

    • Access Control Specialist Manager
      • Aug 2011 - Present

      Tactfully delivered security, monitoring and patrolling services within assigned region. Ensured consistent communication with security supervisor, command base and other relevant security offices.•Effectively managed all aspects of security, tracking, threat response, terrorist alerts effectively and timely collaborating with local EMS, Police department and management at command center.•Led the transition of divisions from SAP to Costpoint/Deltek during Corporate Accounting system change.

    • Jr. Program Analyst
      • Aug 2011 - Apr 2012

      Competently supervised and managed a team of 30 personnel at Bolling Air force Base operating scanning equipment and captured and generated associated OCR text.•Kept abreast of latest developments and trends ensuring superior customer services and enhanced productivity. Assured quality control, periodically evaluated workforce performance and trained them accordingly.

    • Security Guard
      • Aug 2010 - Aug 2011

      Armed•Secured, monitored and patrolled assigned federal locations under U.S Department of Homeland Security, FEMA sites assuring zero unauthorized trespassing and terrorist event.•Skillfully leveraged all the available surveillance equipment and strictly observed prevalent rules and regulations.

    • Protective Service Officer/Special Police Officer
      • Nov 2008 - Aug 2010

      Supervised and guided active surveillance activities through available technical equipment affording appropriate response to any suspicious activities within designated territory. •Effectively communicated across vertical as well as horizontal organizational plane. Periodically reviewed and practiced emergency protocols establishing familiarity with emergency protocols.Accomplishments•Selected for an out of state detail assignment with U.S Department of Homeland Security, Federal Emergency Management Agency. Competently assisted local authorities during a disaster in Rhode Island.

    • Rover Supervisor/Special Police Officer
      • Feb 2008 - Nov 2008

      Established premises security, verifying identification of all incoming personnel. Assumed appropriate legal action against anyone who posed security risk or lacked security clearance.•Actively assisted employees, customers and general public resolving their issues and concerns effectively. Employed professional diplomacy and company standards to deal with any situation.

    • Security Guard
      • Dec 2007 - Feb 2008

      Furnished periodic security records and reports for the management. Searched for any security threat in inbound deliveries within retail area and strictly adhered to company regulations.

    • Overnight Stock Clerk
      • Aug 2007 - Dec 2007

      Received deliveries and expertly utilized fork lifer moving and placing merchandize in their respective shelves.

    • Senior Shipping Clerk
      • Jun 2003 - Aug 2007

      Administered operations of the warehouse of POS Depot Division maintaining shipping records and backlogs.•Monitored orders and their compliance with specification. Collaborated with employees addressing any issue.•Enforced file management system systematically archiving all documentations and order records.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager
      • Jul 1994 - Apr 2001

      Managed all aspects of workforce scheduling, absence approval, established inventory controls and revenue recognition using sound business acumen. Advised on process improvement and trained employees.

Education

  • Various Training Courses
    2012 - 2019
  • Various Training course
    2012 - 2019
  • CBT Online Direct College
    Graduate, Information Technology
    2015 - 2017
  • various training courses
    -

Community

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