Robert Cole

Database Developer at IGNITE
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Contact Information
us****@****om
(386) 825-5501
Location
Maryville, Tennessee, United States, US

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Daniel Kay

Robert is a great person, programmer, and leader. He knows when to let people do their job and when they need to be steer in the right direction. I learned a lot from Robert and could have learned more. Working with Robert was always enjoyable , and I would not think twice about working with him again.

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Credentials

  • CompTIA Security+ ce Certification
    CompTIA
    Mar, 2021
    - Nov, 2024

Experience

    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Database Developer
      • Oct 2020 - Present

    • United Kingdom
    • Software Development
    • 700 & Above Employee
    • Actively Seeking Employment
      • Oct 2019 - Oct 2020

    • United States
    • Gambling Facilities and Casinos
    • 300 - 400 Employee
    • Sr. Database Administrator
      • Dec 2010 - Oct 2019

      Senior Database Administrator Performed a wide range of database administration, product development, and product support functions for the SYNKROS Oracle-based product designed to manage casino floor operations. • Managed 200+ databases for more than 100 customers in multiple gaming jurisdictions. Supported customers’ databases and applications utilizing Oracle Data Guard and Advanced Replication. • Developed PL/SQL packages, procedures, tables, views, and indexes for new product features and interfaces to third-party products. • Loaded and converted data from new customers into the SYNKROS database. • Configured and maintained databases for use by sales and quality assurance personnel. • Provided product training to new DBAs. • Wrote an automated casino play simulator that provided demo databases with freshly generated customer play information each day to facilitate training. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Systems Analyst Lead
      • Apr 1998 - Aug 2010

      Lead Computer Systems Analyst Built and led a high-performing team of six programmer/analysts in support of the Naval Manpower Requirements System (NMRS) contract for the Naval Manpower Analysis Center. • Took on technical lead responsibilities of an Oracle shop, having had no previous Oracle experience. • Mentored team members in all aspects of systems programming and operation. • Responsible for time/cost analysis for contract group and for software project estimations. Experience (continued) • Overcame a roadblock created by Oracle versioning issues by running databases and Oracle Forms product using two different Oracle base versions. - Efforts enabled the successful conversion of character-based forms interfaces to Windows GUI-based interfaces and resulted in numerous contract renewals. • Successfully completed Y2K compliance requirements and major system functionality upgrades. • Maintained a DOD System Security Authorization Agreement. • Ensured Department of Defense security compliance using Security Technical Implementation Guides (STIGs) for Oracle and LINUX. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Systems Analyst
      • Oct 1992 - Apr 1998

      Served as technical support representative for the OpenVMS-based RMS/V credit union application package. Installed firewall to allow Internet access to corporate web server and outbound access from the corporate Intranet. Configured firewall and routers to facilitate web-server to host remote communications for home banking applications with several credit unions. Installed Internet email services. Installed second firewall for controlling corporate access to the Share One Credit Union Service Center network and to allow home banking communications with the corporate web-server. Coordinated installation of T1 communication lines for long distance voice, local voice, Internet access, frame relay, and point-to-point digital lines. Performed VAX hardware upgrades and software maintenance in VAX Pascal and Digital Command Language (DCL). Implemented a Task Tracking system in DBASE IV for VMS. Developed PASCAL local-caching file I/O routines using VMS System Services. Assisted in conversion of Components applications from DEC VAX to DEC ALPHAServer platform. Enhanced Perception Technology based telephone teller application in VAX Pascal. Developed, installed, and maintained a new PC-based ART-2000 interactive voice response product using proprietary ART-2000 Script language under Windows. Assisted in implementation of DEC Pathworks Versions 4.1 and 5.0 for OpenVMS and the installation of TGV's MultiNet TCP/IP for OpenVMS. Installed Windows 95 PC's networked with both TCP/IP and NetBEUI. Taught user classes in various DEC hardware and Components software applications for annual Share One Customer Conferences. Show less

    • Quality Control Analyst
      • May 1991 - Oct 1992

      Performed product testing. Redesigned procedures to facilitate easy access to multiple releases of the CuStar credit union application package. Served as Code Manager and was responsible for updating source code libraries and building package executables. Produced written software release notes and upgrade instructions for new CuStar product releases.

    • Customer Service Supervisor
      • Nov 1990 - May 1991

      Supervised a group of five customer service representatives manning support hotlines for users of the CuStar credit union application package. Responsibilities included scheduling, problem tracking, problem escalation, and installation of software upgrades. Performed production and maintenance programming in CuStar REPORT WRITER.

    • Systems Manager
      • Jun 1990 - Nov 1990

      Responsible for maintaining VAX Cluster (8350 and 750), environment control systems, building alarm systems, system backups, and system security. Primary source of VAX/VMS support for credit union customers using CuStar credit union application system.

    • Special Projects
      • Dec 1989 - Jun 1990

      Performed data conversions and product installations including ATM processing, interactive voice response units, and CLEO 3780Plus protocol emulators. Wrote custom applications and data conversion applications in CuStar REPORT WRITER.

    • Technical Services Manager
      • Aug 1987 - Dec 1989

      Supervised a team of three support programmers responsible for database repair, system debugging, software distribution, and add-on hardware installation for both the RSTS/E RMS/R and the VAX/VMS RMS/V credit union application systems. Produced written technical specifications for software enhancements. Implemented an internal system to track customer requests. Supervised a team of three support programmers responsible for database repair, system debugging, software distribution, and add-on hardware installation for both the RSTS/E RMS/R and the VAX/VMS RMS/V credit union application systems. Produced written technical specifications for software enhancements. Implemented an internal system to track customer requests.

    • Programmer Analyst
      • Aug 1986 - Aug 1987

      Performed all maintenance and development programming for RMS/R and FACTS credit union systems period-end processing. Developed IRS/SSA reporting subsystem using Basic Plus and Omsi Pascal under RSTS/E on DEC PDP-11s. Performed all maintenance and development programming for RMS/R and FACTS credit union systems period-end processing. Developed IRS/SSA reporting subsystem using Basic Plus and Omsi Pascal under RSTS/E on DEC PDP-11s.

    • Technical Services Representative
      • Sep 1983 - Aug 1986

      Resolved problems for over seventy customers using FACTS and RMS/R credit union software on DEC PDP-11's running under RSTS/E. Performed system backups, software distributions, software maintenance, and delivered user conference presentations. Installed add-on hardware including terminals, printers, modems, 3780 protocol emulators, and statistical multiplexers. Resolved problems for over seventy customers using FACTS and RMS/R credit union software on DEC PDP-11's running under RSTS/E. Performed system backups, software distributions, software maintenance, and delivered user conference presentations. Installed add-on hardware including terminals, printers, modems, 3780 protocol emulators, and statistical multiplexers.

Education

  • The University of Memphis
    B.S., Mathematics (Statistics)
    1977 - 1982

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