Experience

Ricoh Global Services

• IT Services and IT Consulting
• 100 - 200 Employee

• Global Accounts Consultant

  • Mar 2011 - Present

  I am a consultant for Global Accounts and coordinate activity with major global accounts between the Global Accounts in the US and the rest of the world.



Atlanta Department of Aviation

• Assistant General Manager

  • 1999 - Oct 2010

  • Managed all administrative functions for 500 employees, including human resources, accounting, payroll, union contract negotiations, and hearing and resolving grievances• Identified & resolved problems, both operational and administrative• Recruited key staff members in order to better achieve goals* Prepared & managed a budget of $25 million • Supervised all cash deposits and credit card processing/reconciliation• Report daily to the City of Atlanta on revenue from parking fees, amounting to $110 million annually• Improved morale and raised performance standards among managers in my area of responsibility; acted as a resource for other key managers• Implemented new Shuttle Cart Service in economy parking* Developed post 9/11 security/contingency plans and other changes



CarMax

• United States
• Retail
• 700 & Above Employee

• Sales Manager

  • 1996 - 1999

  * Coordinated all aspects of customer interface: testing and selecting a car, financing, preparing contracts• Hired, trained, and directed sales team; drove sales; resolved customer disputes; coordinated efforts with other departments• Managed inventory, controlled costs, built team from 8 to 20



Bellwether, Toolmakers, Inc

• Senior Vice President of Finance and Administration

  • Sep 1990 - Feb 1996

  • Directed all financial, administrative and HR functions of a small business, while supervising 18 of the production employees • Managed cash flow and capitalization needs • Implemented team building and supervisory training programs• Instituted employee review program• Developed safety programs, reducing accidents from 15 to 8 per year• Defended 15 out of 16 unemployment claims successfully• Improved health insurance benefits while limiting cost increase to 10% per annum• Reduced production turnaround time from 60 to 30 days• Increased production by 15% while reducing manpower 11%



Lanier Worldwide

• Retail Office Equipment
• 1 - 100 Employee

• Manager Contract Administration

  • Jan 1979 - Aug 1990