Experience

CED Greentech - Riverside

• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Purchasing Agent

  • Sep 2016 - Present

  The purchasing agent negotiates vendor terms, prices and schedules delivery using knowledge of budget, inventory, and schedule requirements. Responsibilities: • Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales. • Prepare and process requisitions and purchase orders for supplies and equipment. • Purchase the highest quality merchandise at the lowest possible price and in correct amounts. • Research and evaluate suppliers, based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history. • Negotiate, renegotiate, and administer contracts with suppliers, vendors, and other representatives.



CED Greentech

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Inside Sales

  • Jan 2015 - Sep 2016

  Sold electrical and solar goods for manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold. Responsibilities: • Provided elite customer service as first line of contact with customers. • Developed and maintained healthy relationships with customers and vendors alike. • Answered customers' questions about products, prices and availability, orders, shipping, and credit terms. • Constantly in contact with regular customers to demonstrate new products, explain product features, and solicit orders. • Recommended products to customers, based on customers' needs and interests. • Answer customers' questions about products, prices, availability, product uses, and credit terms. • Estimate or quote prices, credit or contract terms, warranties, and delivery dates. • Ensure prompt shipment of all goods and material. • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. • Maintain customer records, using automated systems.



Connections Education

• United States
• Education Administration Programs
• 100 - 200 Employee

• Data Integration Analyst I

  • Jun 2014 - Dec 2014

  Worked with school staff, the technology team and partners to accurately report student and staff data on state and federal Department of Education reports, and supply data to other Connections Education departments. Completed specific responsibilities for major projects within the department as well as regular student and staff reporting tasks – including the data needed to support state reporting and customer invoicing in multiple states. Prepared ad hoc reports requested by external audiences often requiring a short turnaround. Responsibilities: • Provide data to support the academic and financial operations of the school; Extract, Transform and Load (ETL) student data from school data system to state reporting systems. • Interpret technical file specifications, export and import data to fulfill requirements, and document steps for replication and audit preparation. • Plan and organize target date/deadline timelines and tracking systems for all required reports and ensure timely submission of all reports. • Assist with developing procedures and oversee implementation of procedures for reporting to external audiences including state agencies, funding sources, school boards, partner organizations, etc. • Data manipulation, report creation, importing and exporting between multiple applications. • Manage data sets with student, staff, and course information. Work with school personnel, partners and district liaisons to monitor and track data for inconsistencies, research discovered inconsistencies, develop a plan for correction and future prevention. • Maintain departmental process and procedure documentation. • Create and maintain SQL Server Reports to accommodate state reporting and corporate requirements.



Quality Computer Repair

• United States
• Software Development
• 1 - 100 Employee

• Lead Computer Technician

  • Nov 2010 - Jun 2014

  Technical (IT) • Answer questions regarding computer software or hardware operation to resolve problems. • Setup equipment for customer and employee use, perform and ensure proper installation of cables, operating systems and appropriate software. • Install and perform minor repairs to hardware, software, and peripheral equipment. • Provide technical assistance and support for most major hardware or software problems. • Return defective products to vendors or specialized technicians for warranty service using proper RMA procedures. • Read technical manuals, consult with users, and conduct computer diagnostics to investigate and resolve problems. Sharp computer diagnostic and troubleshooting skills. Clerical • Communicate on the phone and in person to address customer service needs. • Prioritize completing workloads and assignments efficiently to meet important deadlines. • Assist customers with product information, selection comparisons, and purchase options. Management • Sole employee. Manage all aspects involved with mobile computer repair and small business ownership.



The Clean PC

• United States
• Medical Practices

• Lead Computer Technician

  • Oct 2007 - Nov 2010

  Technical (IT) • Oversaw the daily performance of a computer repair shop as head technician. • Answer questions regarding computer software or hardware operation to resolve problems. • Setup equipment for customer and employee use, perform and ensure proper installation of cables, operating systems and appropriate software. • Install and perform minor repairs to hardware, software, and peripheral equipment. • Provide technical assistance and support for most major hardware or software problems. • Return defective products to vendors or specialized technicians for warranty service using proper RMA procedures. • Read technical manuals, consult with users, and conduct computer diagnostics to investigate and resolve problems. Sharp computer diagnostic and troubleshooting skills. Clerical • Communicate on the phone and in person to address customer service needs. • Scheduled appointments for four field technicians using TigerPaw CRM software and emails. • Prioritize completing workloads and assignments efficiently to meet important deadlines. • Assist customers with product information, selection comparisons, and purchase options. Management • Updated and maintained records of daily data and financial transactions, any problems that occurred and remedial actions taken. Frequently updated notes for service orders. • Developed training materials and procedures to facilitate training users in the proper use of hardware or software. • Trained and managed three technicians in computer repair, company policies, office procedures, check out process, and quality of customer service.