Experience

Liberty Bank

• United States
• Banking
• 200 - 300 Employee

• Operations Administrator

  • Apr 2013 - Present

  Primary responsibilities include Planning, organizing, and managing all the day-to-day operational activities on behalf of the SVP of IT & Operations and the President & CEO through their various departmental managers. Processing Payroll (ADP Electronic Timekeeping and Payroll) and 401K contributions. Maintenance of personnel files and systems. Responsible for all aspects of the hiring and termination processes for the bank (Interviewing, recruiting, job offers, background searches, new hire paperwork, and various other duties). Handling of benefits administration duties as well as processing of all benefits billing and enrollments. Ad Hoc project management as needed. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• TOS

  • Feb 2012 - Apr 2013

  Primary responsibilities include driving day-to-day operational excellence, ensuring compliance requirements are met, minimizing Banking Center losses and coaching tellers to excel at sales and referral performance. Coach and train the teller team to process transactions accurately, efficiently, and in accordance with established policies and procedures. Problem resolution and escalation for any customer complaints or issues.

• Personal Banker

  • Oct 2008 - Feb 2012

  Provides customer service as well as doing a variety of activities such as account maintenance, solicitation of new accounts, and problem resolution. Bankers are expected to achieve and exceed challenging sales goals by proactively selling products and services to customers and businesses. Expected to partner with other line of business specialists (Mortgage, Investments, Merchant Services & Lending) and procure new opportunities in the immediate area.