Experience

Intracon Marketing Solutions

• Spain
• Marketing Services
• 1 - 100 Employee

• • Jan 2019 - Present

  Currently working as an eLearning specialist with skills in Instructional Design, Content Development, and Software Development. Highly skilled in Articulate Storyline and Camtasia. Also acting as Product and Project Manager for these and other technical projects.

• • Oct 2017 - Present

  My role is primarily to develop and manage innovative approaches that generate engagement with our customers, enabling them to drive the growth of their business globally. Working closely with Instructional Designers, Content Developers, Technologists and Graphic Designers, I develop training and communication plans that enable our customers to better market their technologies and services. This includes recommendations for and developing product messaging and content (e.g. customer case studies, product videos, website copy, blog posts) and training materials to articulate the benefits of our customer’s products globally. In addition to the above, I project manage the development and delivery of Work Based Training (E-Learning) courses and exams, focusing on exciting and engaging content. I have also recently become involved with the development of apps to support sales personnel, and Webinars to further increase awareness and knowledge of products to a wide, global audience by using innovative methods of training. Show less

• • Jan 2017 - Present

  Content Developer and Presenter focusing on HP Latex and 3D printing technologies.Director, screenwriter, scriptwriter and actor for technical videos.Scriptwriter for technical PowerPoint presentations.Content Developer and Quality Assurance of technical and training materials.



Self Employed Teaching English

• Spain

• English Teacher

  • Sep 2015 - Jan 2017

  I taught children, teenagers and adults at B1, B2 and C1 levels both at group level and during one-to-one sessions. Using mainly materials provided by the academy and following directed syllabuses I was able to adapt the lessons for the particular student requirements. These lessons proved successful and of benefit to the students, as demonstrated by their achievements during examinations. I continue to teach English on a self-employed basis. I taught children, teenagers and adults at B1, B2 and C1 levels both at group level and during one-to-one sessions. Using mainly materials provided by the academy and following directed syllabuses I was able to adapt the lessons for the particular student requirements. These lessons proved successful and of benefit to the students, as demonstrated by their achievements during examinations. I continue to teach English on a self-employed basis.



Travelling

• Travel Arrangements
• 100 - 200 Employee

• Travelling

  • Nov 2014 - Aug 2015



Begg for IT Ltd

• Managing Director

  • Jan 2004 - Apr 2010



BAE Systems Digital Intelligence

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• • Apr 2008 - Mar 2010

  Initially employed as a Deputy Project Manager but then as Project Manager, I oversaw the development, testing and deployment of the main office automation and networking systems to the organisation's global community. This involved considerable project and resource planning, risk and issue management, change management, Business Analysis, managing stage boundaries and engagement with both stakeholders and other senior members of staff. I was also engaged as a consultant for setting up the processes and procedures for the Programme and Project Support Office.Skills Employed: Project Management, PRINCE2, Risks and Issues Management, Project Planning, Business Analysis, Change Management, MS Project 2003 Show less

• • Jan 2004 - Mar 2010

  Based within a client organisation and working in a diverse, secure environment for over 6 years, I project managed key and high profile projects providing a variety of benefits and products, in line with the PRINCE2 methodology. I was involved in the full life cycle of several projects, including major technology change, e.g. infrastructure refresh. Throughout the 6 years, I was also involved in defining and base-lining the life cycle model for the organisation and the main project controls and templates used for Project Management. I was also involved in the selection process for the organisation's Project Managers including the interviewing of prospective candidates. Show less

• • Nov 2007 - Apr 2008

  Co Project Manager for the deployment of the main office automation and networking systems to the organisation's global community, and concentrating on the setting up of the PRINCE2 controls required to ensure successful deployment of the delivered product. This included the production of a Business Case, Project Initiation Document, Project Plan and Risks and Issues Log. I was also involved in putting together the deployment teams. Skills Employed: Project Management, PRINCE2, Risks and Issues Management, Project Planning, Resource Management, MS Project 2003 Show less

• • Apr 2007 - Nov 2007

  Project Management of a number of small projects requiring a quick, but successful, delivery of products. This involved a pragmatic approach to PRINCE2 with the production of the bare minimum of project documentation but maintaining sufficient project controls to ensure the delivery of quality products within the agreed tolerances.Skills Employed: Project Management, PRINCE2, Risks and Issues Management, Project Planning, MS Project 2000

• • Apr 2006 - Apr 2007

  Following the organisation's decision to move to a virtual environment, I project managed the pilot system to move the existing main communication system from a physical to a virtual environment. This met with many challenges, not least the lack of experience within the technical teams. However, the project team were able to move the system over to the new environment within revised timescales and the project has led the way for future systems being hosted on a virtual environment. I used standard PRINCE2 processes to manage the project including standard PRINCE2 documentation including Business Case and Project Initiation Document, risk and issue management, project and stage planning, exception reporting, etc.Skills Employed: Project Management, PRINCE2, Risks and Issues Management, Virtualisation, Project Planning, Change Management, MS Project 2000 Show less

• • Jan 2004 - Apr 2006

  I was originally assigned with project managing and supporting a number of varied, small projects. The organisation was immature in the way that it used Project Management, in particular PRINCE2. I was therefore responsible for setting up and using a number of PRINCE2 processes which were new to the organisation. In particular, this included standard PRINCE2 documentation including the production of Business Cases, Project Initiation Documents etc, project planning, risk and issue management and stakeholder engagement. During this time, I also project managed the development, testing and deployment of an internet system which provided the organisation with a valuable tool to assist with its core business. This included the management of several external suppliers.Assisting the Project Manager for the organisation's main email system, I was heavily involved in developing Use Cases to define the required Business processes. I also provided mentoring to two members of staff who have become highly effective Project Managers within the organisation.Skills Employed: Project Management, PRINCE2, Project Support, Management Consultancy, Business Analysis, Skills Transfer, Resource Management, MS Project 2000 and Risk Management. Show less



Police Information Technology Office

• Senior Project Support Office

  • Nov 2002 - Dec 2003

  Senior Project Support Officer on the Airwave Programme, one of the largest Public Finance Initiative (PFI) contracts ever let in the UK. Airwave is a digital, national radio communication service designed for the police forces of England, Wales and Scotland which replaced the analogue police radio communications network. The main responsibilities of the role were as summarised below: • Being part of a centre of expertise in the use of planning, control and monitoring tools and software. • Providing PRINCE2 expertise, advice and consultancy. • Management of, and participation in, the quality review process. • Management and provision of project monitoring and control information. • Management and monitoring of project finances and budgets. • Participation in the design, development and implementation of new and improved processes and procedures. • Analysis and management of Issues and Risks. • Management of project boards, team and checkpoint meetings. • Assist with the development and maintenance of project plans using MS Project 2000 • Management of the setting up and updating of project and stage quality plans. • Monitoring of resources. • Management of the communication with the Project Manager, Project team, all customers, suppliers and colleagues. Skills Employed: Project Management, Project Support, Consultancy, MS Project 2000, PRINCE 2, Quality, Risk Management. Show less



HMNB Portsmouth

• Configuration Manager

  • Mar 2002 - Sep 2002

  The main task was to substantiate and confirm the composition of the equipment installed during the Navy’s response to providing high bandwidth CIS to HM ships whilst at HM Naval Bases. The project utilised ATM switching and fibre optic infrastructure to deliver voice, video and data service to HM ships whilst alongside in HM Naval Bases. Duties included: • Understanding the existing system and associated database. • Verifying existing information is accurate against as fitted drawings and physical inspections. • Updating the database with newly installed hardware and additional information. • Proposing and implementing changes to the database, enabling configuration control of assets. • Documenting changes. The secondary task was to provide a clear audit trail that the Required Characteristics mandated on the project have been addressed. Skills Employed: Project Planning, System Analysis, Configuration Management, Requirement Analysis, Database Design, Microsoft Access 97, Documentation, Web Design. Show less



UK Ministry of Defence

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Requirements Gathering and Analysis

  • Jan 2002 - Feb 2002

  The project to gather CIS data from the whole site was a pilot exercise to define the procedures required for a nation-wide information gathering exercise. As team leader, I was responsible for organising and supervising the team of 4 and scheduling activities over a 2-month period. I was involved in the initial setting up of the project and conducted senior user interviews to establish the full requirements. I was also developed and maintained the database used to store the data gathered and was involved in the information gathering. Skills Employed: Project Management, Team Leading, Requirements gathering and analysis, Definition of Procedures, Interviewing techniques, System analysis, Documentation, Project Planning, Microsoft Access 2000 Show less



National Criminal Intelligence Service

• Project Manager

  • Dec 2000 - Dec 2001

  Assigned as Project Manager to provide functionality to enable Financial Institutions to electronically submit suspicious financial transactions whereupon they are analysed and submitted to the appropriate Law Enforcement Agency. Tasks included the conduct of requirement analysis from which functional and user specifications were designed and overseeing the development of Microsoft Access 2000 database applications including line management, user liaison, testing and production of project documentation, etc. I was involved in the full life cycle of the project and the tendering process for the selection of the software provider. I was also involved in a project to develop and deliver an Extranet service. Skills Employed: Project Management, Team Leading, Requirements gathering and analysis, Tendering, Test Strategies, Interviewing techniques, Specification writing, Project Planning, Microsoft Access 2000, Visual Basic, Web technologies. Show less



HQ Land Command

• NT 4 Administrator

  • May 2000 - Oct 2000

  Assisted HQ Land Command in the build and deployment of NT 4.0 servers, workstations and RAS laptops. I was also involved in general NT 4.0 administration. Skills Employed: NT 4.0 workstation/server administration, hardware and software configuration. Assisted HQ Land Command in the build and deployment of NT 4.0 servers, workstations and RAS laptops. I was also involved in general NT 4.0 administration. Skills Employed: NT 4.0 workstation/server administration, hardware and software configuration.



UK Ministry of Defence

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• • Feb 1998 - May 2000

  Specifically, the work consisted of an initial scoping assessment, full survey of London Campus Communications Information Systems (CIS), establishment of Configuration Management control of CIS, establishment of Change Control and Management of CIS, technical designs for the migration of CIS to potential decant accommodation, planning for the logistical management of the migration of CIS, security assessments of all CIS affected by the migration, network infrastructure design for decant accommodation and programme integration planning with the other projects of the MBR programme.Contribution:Having been involved from the early stages of the project, I was involved in the initial scoping assessment and was responsible for the specification and development of the FINCH Configuration Management MS Access 97 database. As Migration Team Leader responsible for the management of system migration, responsibilities also included project and staff management. A further responsibility was the evaluation and definition of the existing and proposed network infrastructure and the production of supporting technical designs. Skills Employed:Project Management and Planning, Management of Staff, Technical Design, Data Networks, Interviewing, Requirements Capture, Requirements Analysis, Database Design and Administration, MS Windows NT 4, MS Office 97. Show less

• • Sep 1996 - Feb 1998

  IT Manager responsible for the maintenance and support of all IT within the AGC Training Group. This was a varied and demanding post involving many responsibilities, e.g. providing and developing IT facilities in support of training, providing cost analysis for inclusion in budget forecasts, maintenance of IT strategy and security policies, assisting the Commanding Officers of each school within the Group in the submission of Business Cases for the procurement of IT equipment, etc. Also Local Implementation Manager for the Agency wide TAFMIS system and the Project Manager for the strategy to achieve Investors in People accreditation for the AGC Training Group.Skills Employed:IT Strategy, IT Procurement, Project Management Show less

• • Aug 1993 - Sep 1996

  Duties included:• Assisting in the development and upkeep of the Naval Logistics Corporate Data Model, in particular the data relating to Engineering.• Business Analysis of the Naval Logistics Databases• Regular maintenance and review of the Naval Logistics ‘Thesaurus’ and standards by which the data was named and used.• Quality Assurance reviews of project Upkeep Data Models produced, ensuring compliance with Data Modelling standards, especially Data Naming standards.• Development of scripts and input files to assist in bulk updates as and when required.• Evaluation of Case tools to replace the existing tools used by the Naval Logistics Data Management group. This included the production of test scripts, attendance of demonstrations and the overall assessment.Skills Employed:Data Modelling, Business Analysis, Quality Assurance Show less



HM Revenue & Customs

• United Kingdom
• Government Administration
• 700 & Above Employee

• Small Systems

  • Apr 1990 - Aug 1993

  This work included the evaluation and installation of hardware/software, the development of bespoke software using MicroFocus Cobol Workbench, user support and UNIX system administration. Also involved in the design and development of the Inland Revenue Caseload Management System. This was originally written in Oracle (using SQLPlus, Forms Version 3, SQL Menu Version 5 and ReportWriter), later changed to Informix. Database Administrator responsible for estimating Database/table sizes, implementing indexing strategies, controlling user access, monitoring pilot systems, etc. Also produced program specifications from the Requirements Catalogue and was a leading member of the programming team. Skills Employed: System Administration, Database Administration, programming/Business analysis, PC engineering and troubleshooting Show less