Experience

PRO AMINO

• Australia
• Food and Beverage Manufacturing
• 1 - 100 Employee

• General Manager

  • Jun 2018 - Present



Virgin Australia

• Australia
• Airlines and Aviation
• 700 & Above Employee

• Aircraft Interiors Specialist - Inflight Services

  • Aug 2016 - Jun 2018

• Service Design Specialist - Inflight Services

  • Jun 2015 - Aug 2016

  Department specialist in designing, developing and implementing the inflight service standards delivered by the award winning cabin crew across the entire Virgin Australia fleet. Inflight services project lead dedicated in transforming the inflight guest experience provided to the premium guests on Virgin Australia's wide body fleet.

• Service Design Advisor - Inflight Product

  • Apr 2011 - Jun 2015

  Design, develop and implement inflight service standards across the entire Virgin Australia fleet. Key stakeholder that transitioned low cost Virgin Blue to full service Virgin Australia through the introduction of domestic Business Class, the flagship A330 aircraft on the transcontinental market and complimentary food and beverage in the Economy cabin on all markets.

• Flight Manager

  • Feb 2009 - Apr 2011

  Inflight cabin manager on Virgin Australia's B777 international aircraft committed in delivering impeccable customer service through effective people management. Assist both internal and external cabin crew recruitment for Virgin Australia International.

• Service Trainer - Cabin Crew

  • Apr 2007 - Feb 2009

  Cabin crew service instructor specialising in all aspects of cabin crew service training and inflight coaching. Selected to form part of the team to design and deliver the initial cabin crew training for longhaul airline 'V-Australia', Virgin Blues first full service airline.

• Cabin Supervisor

  • Jan 2005 - Feb 2009

  Inflight cabin supervisor on Virgin Australia's narrow bodies fleet committed in delivering impeccable customer service through effective people management.



Conrad Treasury Casino

• Australia
• Hospitality
• 1 - 100 Employee

• Assistant Restaurant Manager

  • Dec 2003 - Jan 2005

  Assistant manager in Hotel Conrad's superior service restaurant specialising in Modern Australian cuisine with an extensive wine cellar. Through effective management and impeccable customer service, restaurant was awarded AHA 'Queensland Best Hotel Bar/Restaurant' in 2004. Assistant manager in Hotel Conrad's superior service restaurant specialising in Modern Australian cuisine with an extensive wine cellar. Through effective management and impeccable customer service, restaurant was awarded AHA 'Queensland Best Hotel Bar/Restaurant' in 2004.