Robert Baldwin
Field Service Engineer at MXR Imaging- Claim this Profile
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Bio
Credentials
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Microsoft Certified Professional
Microsoft
Experience
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MXR Imaging
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United States
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Medical Device
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200 - 300 Employee
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Field Service Engineer
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Sep 2018 - Present
Provide service and support for Digital Medical Imaging systems and solutions as needed to a customer base residing largely in the Greater Las Vegas Valley and surrounding areas Provide service and support for Digital Medical Imaging systems and solutions as needed to a customer base residing largely in the Greater Las Vegas Valley and surrounding areas
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Caremore Medical Group
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United States
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Hospitals and Health Care
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1 - 100 Employee
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PACS Administrator/Business Analyst II
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Nov 2014 - Aug 2018
Management of all Ancillary Imaging Services for the Greater Las Vegas Area CMG offices, including equipment, network, and report troubleshooting, maintenance, and communications as it pertains to the Picture Archive and Communications Systems, more specific duties include: Managed up to 9 Modalities and 7 Workstations and various other web client viewing and support applications for the PACS system. Install, Configure, and Maintain components, and applications for the PACS enterprise network as needed. Analyze, investigate, and troubleshoot communications issues between all PACS related workstations and modalities Configure and Verify all orders, studies, and report results are scanned, routed, or uploaded as needed to the Workstations, and PACS/EHR Train and inform technicians, physicians, cardiologists, and radiologists on PACS operations, simple configurations, and updates Interface with PACS/RIS/EHR/Cardiology reporting software as needed. Record and Communicate with PACS users the best practices to resolve the most common issues Show less
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MBI X-Ray and Medical Supply
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Las Vegas, Nevada Area
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Biomedical, Imaging and Technology Service Specialist
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Feb 2005 - Oct 2014
-Install, Configure, and Maintain a variety of Computer Systems related to Imaging/Biomedical equipment. including but not limited to: Picture Archive and Communications Systems -Build, and Modify computer systems according to specifications for customers to meet Clinical needs -Configure networked workstations to communicate with servers in order to access digital x-ray images, and other medical resources -Receive calls in a technical support role, and schedule times for services to be performed -Perform emergency field service repairs on equipment, and computers related to Digital X-ray (DX), and Computed Radiography (CR) -Perform regularly scheduled preventive maintenance on all types of imaging, and biomedical equipment Show less
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Education
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2011 - 2012
College of Southern Nevada
Certificate of Completion: Health IT Workforce Development Training Program, Practice Workflow and Information Technology Redesign Specialist -
2004 - 2007
College of Southern Nevada
Associate's Degree, Computer/Information Technology - Networking Emphasis
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