Robert Bacon
IT, Broadcast Ops & Service Desk Manager at AJ+- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Nathan Payne
My only hesitation in writing a glowing recommendation of Robert is that I'd fear someone would read it and hire him away immediately. I've worked with Robert for just about a year now at Current TV and he has proven himself as the strongest manager on our team.The combination of his solid work ethic, attention to detail, reliability, and positive outlook has made him an amazing manager and technologist. When you ask him to get something done—you don't even have to ask for status—you just know that he will have figured it out by the due date and presented you with a solution. Even in stressful situations Robert's ability to keep everyone calm and focused as well as effectively defuse the stress of others is truly unique.
Nathan Payne
My only hesitation in writing a glowing recommendation of Robert is that I'd fear someone would read it and hire him away immediately. I've worked with Robert for just about a year now at Current TV and he has proven himself as the strongest manager on our team.The combination of his solid work ethic, attention to detail, reliability, and positive outlook has made him an amazing manager and technologist. When you ask him to get something done—you don't even have to ask for status—you just know that he will have figured it out by the due date and presented you with a solution. Even in stressful situations Robert's ability to keep everyone calm and focused as well as effectively defuse the stress of others is truly unique.
Nathan Payne
My only hesitation in writing a glowing recommendation of Robert is that I'd fear someone would read it and hire him away immediately. I've worked with Robert for just about a year now at Current TV and he has proven himself as the strongest manager on our team.The combination of his solid work ethic, attention to detail, reliability, and positive outlook has made him an amazing manager and technologist. When you ask him to get something done—you don't even have to ask for status—you just know that he will have figured it out by the due date and presented you with a solution. Even in stressful situations Robert's ability to keep everyone calm and focused as well as effectively defuse the stress of others is truly unique.
Nathan Payne
My only hesitation in writing a glowing recommendation of Robert is that I'd fear someone would read it and hire him away immediately. I've worked with Robert for just about a year now at Current TV and he has proven himself as the strongest manager on our team.The combination of his solid work ethic, attention to detail, reliability, and positive outlook has made him an amazing manager and technologist. When you ask him to get something done—you don't even have to ask for status—you just know that he will have figured it out by the due date and presented you with a solution. Even in stressful situations Robert's ability to keep everyone calm and focused as well as effectively defuse the stress of others is truly unique.
Experience
-
AJ+
-
United States
-
Media Production
-
200 - 300 Employee
-
IT, Broadcast Ops & Service Desk Manager
-
Jul 2016 - Present
Manage a team of 8 , and oversee daily operations and support of all IT, Service-Desk, and Broadcast related technologies and operations. Create and maintained all SLA, Workflow, KB, How-to, and Self-Service documentation. Team Lead for the US in the roll-out of Al Jazeera Int. Global Service Desk and Asset Management System. Manage a team of 8 , and oversee daily operations and support of all IT, Service-Desk, and Broadcast related technologies and operations. Create and maintained all SLA, Workflow, KB, How-to, and Self-Service documentation. Team Lead for the US in the roll-out of Al Jazeera Int. Global Service Desk and Asset Management System.
-
-
-
Al Jazeera Media Network
-
Qatar
-
Broadcast Media Production and Distribution
-
700 & Above Employee
-
Service-Desk Manager / System Administrator
-
May 2013 - Jun 2016
Hired with the inception of Al Jazeera America as Service Desk Manager for all US locations. Successfully hired and managed a team of 12, residing in LA, NY, and SF. New York HQ required 24 hour on-site support. Hired with the inception of Al Jazeera America as Service Desk Manager for all US locations. Successfully hired and managed a team of 12, residing in LA, NY, and SF. New York HQ required 24 hour on-site support.
-
-
-
Current TV
-
United States
-
Broadcast Media Production and Distribution
-
1 - 100 Employee
-
Manager, Helpdesk - System Administrator
-
Feb 2011 - May 2013
-
-
Lead System Administrator
-
Sep 2009 - Feb 2011
-
-
System Administrator
-
Sep 2007 - Sep 2009
-
-
-
The Surplus Line Association of California
-
United States
-
Insurance
-
1 - 100 Employee
-
System Administartor
-
Aug 2000 - Aug 2007
-
-
Community
