Experience

Trine University

• United States
• Higher Education
• 500 - 600 Employee

• Senior Systems Administrator

  • Mar 2019 - Present

  This position will assist, advise and administrator installation/configuration and maintenance of systems hardware, software and related infrastructure. Serves as senior technical advisor to the IT Operations staff under the direction of the IT Operations Manager. Oversees and manages IT Operations student staff. The position requires competencies in server hardware, Windows domains, virtualization, security, SAN’s, ISS, SCCM, VOIP, Office 365, disaster recovery, endpoint management, application management and software licensing management. Investigates, analyzes and implements hardware and system enhancements, third party applications and infrastructure upgrades. Identifies methods, solutions and provides project leadership in order to provide a high level of service to the customers of the department. Show less



Trine University

• United States
• Higher Education
• 500 - 600 Employee

• System Administrator

  • May 2017 - Jan 2019

  Position is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure. The position requires competencies in server hardware, Windows domains, server virtualization, SAN's, IIS, SSCM, O365 and server backup solutions.- Design, install, configure and update physical and virtual Windows based servers.- Architect Active Directory data standards, processes, integrations and oversee execution of such- Oversee design and support of O365 environment including Skype for Business- Administer VMWare vSphere and vCenter environments- Administer client technologies, deployment and automation solutions including SCCM, SmartDeploy, WSUS- Provide secondary support for network administration- Enterprise software license administration Show less

• IT Helpdesk Specialist - School of Professional Studies Helpdesk Specialist

  • Jun 2014 - May 2017

  The Specialist provides coordinated leadership in support of the school’s technology related functions. They will represent the instructional and teaching needs/interests of the faculty along with faculty support for all SPS courses utilizing Moodle, the university’s Learning Management System (LMS). The Specialist will lead and coordinate voice communications technology and support for Trine University’s main campus and remote campus locations. In collaboration with the Dean, directors, and faculty; identify, develop, and support technologies that will enhance learning in off-campus and distance based courses in support of the school’s strategic objective of using technological innovation to advance the academic mission of the school.• Manages the introduction of technology at all new and existing SPS campuses.• Work with campus directors to ensure classroom technology meets academic needs of students by routine maintenance and resolving issues.• Support and troubleshoot voice communication features Microsoft Lync/SFB & Legacy Nortel phone system, O365 administration including voicemail, and IVR/ACD.• Lead or collaborate with both internal and external personnel on troubleshooting, upgrades and projects related to voice communication system and 400+ endpoints.• Travel regularly to off-campus facilities and make independent decisions that ensure the success of the SPS campus technologies and systems. Show less



Vestil Manufacturing

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Network Administrator

  • Mar 2011 - Jun 2014

  As part of the IT staff at Vestil, I managed network resources, infrastructure servers, application servers, workstation/laptop resources, network printers, Microsoft Dynamics Navision, and the phone system for the four building campus that employs 300+ individuals. As part of the IT staff at Vestil, I managed network resources, infrastructure servers, application servers, workstation/laptop resources, network printers, Microsoft Dynamics Navision, and the phone system for the four building campus that employs 300+ individuals.



DMA - DuCharme, McMillen & Associates, Inc.

• Accounting
• 500 - 600 Employee

• Network Administration Manager

  • Jul 2002 - Jan 2011

  Held multifaceted responsibilities to configure, install and administer network infrastructure, software and telecommunication systems that supported over 275 internal employees across 17 offices in the US and Canada. Managed systems/networking staff of 3 personnel, purchasing, contracts, and routinely involved in coordination of third party contractors. Fulfilled administrative responsibilities including the addition, changes and deletion of user desktop, email, VOIP and mobile device accounts. Installed and configured HP physical servers along with Citrix XenServer virtualization for various systems throughout the company both at regional offices and corporate datacenter including Exchange 2003, ShoreTel VOIP, and LifeSize Video Conferencing. Actively provided workstation, configuration and phone support for software and hardware. Routinely involved in training of software and systems. Show less



DuCharme, McMillen & Associates, Inc

• Network Administration Manager, Network Administrator & HelpDesk

  • Jul 2002 - Jan 2011

  · Spearheaded completion of migrations of server operation systems from Novell to Microsoft Server 2000, from Microsoft Server 2000 to 2003, most recently administered mixed mode Windows 2003/2008. · Successfully implemented ShoreTel VOIP system over 6 years ago across 17 offices allowing the reduction of long distance charges while increasing connectivity, productivity and collaboration. · Successfully migrated from Novell Groupwise to Exchange 5.5, then from Exchange 5.5 to Exchange 2000 and most recently from Exchange 2000 to Exchange 2003 that included the addition of email the Mimosa compliance and archiving platform as well as the Barracuda Spam Firewall platform. · Implemented the LifeSize video conferencing platform to 8 of DMA's largest offices allowing for both internal video collaboration as well as external connectivity and collaboration with clients. Robert P. Antos Show less



Ball State University, University Computing Services

• Micro/LAN Analyst

  • Jul 1998 - Oct 2001

  · Provided application support and operating system support for 250+ faculty and staff that included software installations, upgrades and first response troubleshooting. · Assisted in Novell network account management and Novell server maintenance for several servers across campus. · Served as backup to the campus wide email administrator with responsibilities that included account maintenance, client training and departmental client upgrades. · Assisted with University Computing Services HelpDesk duties that included troubleshooting by phone and technical training of student staff. Show less



BancTec SC, TAD TSC & CDI Contractors

• Systems Contractor

  • Nov 1996 - Jul 1998

  · Provided on-site hardware support for 1200+ personnel on printers, monitors, laptops, workstations, and servers for AlliedSignal Aerospace. · Involved as lead deployment specialist for an operating system and hardware upgrade of 240+ systems at AlliedSignal Aerospace from Windows NT 3.51 to NT 4.0 operating systems. · Assisted in development and implementation of a system cloning process for new workstation deployment. · Provided account administration, system/network troubleshooting and system analysis of both Novell and Windows NT operating systems. · Maintained computer component inventory of AlliedSignal Aerospace Aircraft Landing Systems division. · Responsible for critical data recovery of Windows NT 3.51 and NT 4.0 workstations. Show less