Experience

Infinite Games

• Technology, Information and Media
• 1 - 100 Employee

• Marketing Manager

  • Jul 2022 - Present



OPTiMO Information Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Data Analyst

  • Nov 2020 - Jul 2022



Akira Technologies

• United States
• Information Technology & Services
• 1 - 100 Employee

• Purchasing Specialist

  • Feb 2018 - Nov 2020



Affigent, an Akima Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Operations Specialist II

  • Mar 2013 - Nov 2020

  Being able to work through different areas of order management. Functioning under general supervision in accordance with established policies/procedures, Robert is accountable directly for Area Sales Operations. Primary responsibility is to support Sales Reps in sale operations tasks, including, but not limited to, Purchase Order Management, processing Purchase orders, Invoice Questions, Billings, Collections, Accounts Payable and AP Invoice processing along with Expired products & Backorders. Essential Duties are: Process Customer Orders. Consolidate Orders and Quotes and Generate vendor Purchase orders, Track Order Status. Generate Invoicing and payment requests.



Sears

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Jun 2011 - Mar 2013

  Home Improvement , . Provides support to the Store Manager in developing a high performance team of Sales Associates by scheduling and supervision, as well as training and coaching on product knowledge, merchandise presentation skills, and customer service. Participates in interviews with job applicants providing input to the Store Manager during selection process of potential hires. Leads by example, and provides superior customer service while acting as a role model and personally contributing to attainment of department goals. Accompanies during weekly business review to assist in identifying areas of opportunity and developing action plans for improving the department performance. Executes and assists in resolving customer issues and complaints. The Assistant Store Manager communicates with associates regarding upcoming events, work process changes and company business initiatives to improve the all around customer experience. The Assistant Store Manager contributes daily and weekly to meetings to help develop plans and training direction to deliver a customer experience that exceeds the expectations of the consumer. Works directly with Human Resources to hire, develop, train and advance newly acquired Human capital to better improve the customer service and livelihood of the associates.

• Consultative Sales Associate

  • Jun 2008 - Jun 2011

  Managing product while assisting customers locate their wants and needs for a given project or gift.