Robert Eap

Training and Education Manager at Hope for Prisoners
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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Bio

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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Training and Education Manager
      • 2022 - Present

      In this current role, I serve as a key member of the HFP management team, contributing to strategic growth and organizational direction to advance program mission. Steering the development of innovative new education and training initiatives, I further program vision and capabilities to meet participant needs. I also foster a strong, expert staff culture, overseeing all training program operations from initiation and recruitment to performance monitoring and follow-up. • Continuously monitored and reported on training program progress and performance, identifying existing challenges as well as potential issues to shape remediation plans. • Streamlined the integration of new training initiatives, partnering with management team to ensure alignment with program needs, grant requirements, and organizational standards. • Propelled training capabilities, developing new HFP training programs and modernizing digital training model to drive service advancements. • Cultivated valuable relationships across higher education, training vendors, and business/industry experts, galvanizing support and securing collaborative partnerships to optimize program performance. Show less

    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • College and Transitions Manager
      • 2019 - 2022

      During this time, I partnered with academic staff, support professionals, and students from vulnerable populations to guide postsecondary exploration and initiation, providing crucial support throughout the end-to-end matriculation process. • Evolved pedagogical practices, mentoring academic/support staff in industry best practices, key program goals, and effective student engagement. • Scaled and advanced college course availability for incarcerated students at the San Francisco County Jails, partnering with stakeholders and leadership to define program needs and shape customized instructional and engagement processes. • Fostered a strong, expert team, leading performance management, formal observation, and professional development of instructional staff in pedagogical best practices to meet unique program demands. • Steered students through admissions, financial aid, academic counseling, and on-campus support, offering support and guidance for the postsecondary environment for students who previously left high school before graduation. • Generated detailed program reports and documentation for grant-providing agencies, showcasing program value and outcomes to secure ongoing funding. • Established a robust support and partnership network, engaging with service-providing units within nearby colleges and universities to expand contacts, expedite services, and initiate new offerings and strategies. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Associate Director of Curriculum and Programming, Cornell Prison Education Program
      • 2017 - 2018

      With Cornell, I helmed college-in-prison programming and operations across four upstate New York prisons, partnering closely with major stakeholders to ensure alignment with program objectives, key interests, and established requirements. • Oversaw staff, students, and volunteers, monitoring student progress and outcomes across subjects to identify gaps and shape strategic interventions. • Consulted with the Department of Corrections, Cornell University, Cayuga Community College, and other associated stakeholders to advance program mission. • Governed advising activities across 200 degree-seeking incarcerated students, engaging with students to develop custom educational plans in line with unique goals and needs. • Mentored and developed instructional staff, building strong skillsets for pedagogical approaches and prison-based classroom management. • Advocated for program growth, representing Cornell University and partner institutions to a diverse range of prospective partners, volunteers, and donors, compellingly demonstrating program value to secure ongoing support. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Interim Assistant Director
      • 2016 - 2016

      In this capacity, I spearheaded the development and advancement of dialog around disability culture, popular discourse, and social justice, leading high-profile projects and partnerships to further organizational mission and objectives. • Governed a $300K+ institute budget, allocating resources to support priority initiatives. Managed team and culture, coaching staff and student interns in disability justice concepts and best practices. • Captained the project management of the longest-running, high-profile international film festival on disabilities, Superfest, overseeing all phases of coordination and execution to ensure exceptional outcomes. • Concepted and launched Patient No More, celebrating Bay Area disability rights activists and their impact on the Americans with Disabilities Act through education and awareness. • Cultivated vital community partnerships, securing the support and engagement of local organizations, academic institutions, and businesses. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Researcher
      • 2013 - 2015

      Contributing to an organization-wide culture of diversity, equity, and inclusion, I engaged across all departments and staff levels to promote best practices in faculty and student of color recruitment, mentorship, and retention. • Partnered with diverse students from underrepresented backgrounds to deliver direct support, empowering positive, streamlined academic experiences. • Helmed research initiatives focused on gathering and interpreting student experience-based metrics and data across first-generation undergraduates, paving the way for significant campus-wide student support initiatives and programming. • Galvanized key partnerships with community leaders and university stakeholders, generating engagement and awareness for current/proposed programs to advance student support capabilities. • Initiated the Trojan Guardian Scholars program, delivering programming, services, and other academic offerings for undergraduate students from the foster care system. Additional experience as Undergraduate Studies Coordinator, University of Southern California (Department of American Studies & Ethnicity). Details on request. Show less

Education

  • University of Southern California
    Doctor of Philosophy (Ph.D.), American Studies & Ethnicity
    2007 - 2014
  • University of California, San Diego
    Bachelor's Degree, Ethnic Studies
    2003 - 2006

Community

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