Experience

Profinder

• Finland
• Software Development
• 1 - 100 Employee

• • Oct 2022 - Present

• • Sep 2021 - Present

• • Jun 2020 - Sep 2021



Telavox

• Sweden
• Telecommunications
• 200 - 300 Employee

• Country Sales Manager

  • Jun 2018 - Jun 2020



Profinder

• Finland
• Software Development
• 1 - 100 Employee

• Key Account Manager

  • Jan 2018 - Jun 2018



LeadDesk

• Finland
• IT Services and IT Consulting
• 100 - 200 Employee

• Key Account Manager

  • Jan 2016 - Dec 2017

  My responsibilities are customer acquisition, account management and helping customers to develop their sales & customer service. I currently have over 90 active customers and their yearly revenue is over 2 milj.€. LeadDesk software is used by 6,000 agents in more than 15 countries to make over 6 million calls per week. Customers cover all industry verticals, including finance, media, healthcare, publishing and energy. My responsibilities are customer acquisition, account management and helping customers to develop their sales & customer service. I currently have over 90 active customers and their yearly revenue is over 2 milj.€. LeadDesk software is used by 6,000 agents in more than 15 countries to make over 6 million calls per week. Customers cover all industry verticals, including finance, media, healthcare, publishing and energy.



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• • Feb 2014 - Dec 2015

  Superior of a sales team, sales coaching, recruitment and overall accountability of my sales team.

• • Sep 2013 - Feb 2014

  Superior of a customer service team, sales coaching, supervision, recruitment and overall performance and quality responsibility.



Panic Marketing

• Finland
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Jul 2012 - Sep 2013

  Customer acquisition, customer relationship maintenance, advertising campaign planning and being project manager for my own campaigns from the start to the finish. Customer acquisition, customer relationship maintenance, advertising campaign planning and being project manager for my own campaigns from the start to the finish.



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• • May 2011 - Jul 2012

  Superior of a customer service team, sales coaching, supervision, recruitment and overall performance and quality responsibility.

• • Apr 2010 - Apr 2011

  Production expert tasks, which supports the team in matters to the mandate of such practices, quality and distribution of information.

• • Mar 2008 - Apr 2010

  Customer service basics, answering phone and replying to customer emails, order processing, customer data updating and billing issues.