Robert Jericho

Vice President, Strategic Initiatives at Key Mortgage Services
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • spanish -

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Bio

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5.0

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Tamela Augusta

Robert is a detail-oriented Project Manager who utilizes his drive and determination not to lose sight of the strategic goal or objective.

Stefanie Safran

Robert and I have known each other for over ten years, back when he and I played softball on the same team. Not only was Robert a team player, but he was always able to be counted on even when he had to be up and ready to play at 8am on Sundays! Due to that type of personality- Robert and I stayed in touch and became business affiliates. We continually were able to refer and help each other out. Robert's strengths are his ability to be incredibly organized, personable, and helpful in highly stressful situations. He's very well connected and knows how to perform tasks from start to finish and he's on top of all the details. Robert has an incredible ability to talk to people of all levels and is a strong team player. I would highly recommend him at any job he pursues, he'll give it 100%.

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Credentials

  • LEED AP
    -
  • Licensed Professional Engineer, Michigan
    -

Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Vice President, Strategic Initiatives
      • Mar 2021 - Present

      * Create OKR model to lead definition and execution of long term and short term strategic goals with growth-oriented decision-making and strategy for both sales and operations through timely and accurate planning and analysis. * Responsible for the oversight of the implementation of strategic plan initiatives. * Identifies new markets and geographic expansion opportunities and determines business plan and resource requirements. * Clearly define and establish the requirements for launching initiatives and oversee start-up to ensure goals and expectations are met. * Supervise project managers and business analysts to execute and establish continued improvements.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Director Of Continuous Improvement and EPMO
      • Feb 2017 - Feb 2021

      Established in 1855, Baird & Warner is Chicagoland's largest, locally owned independent residential real estate services company. In addition to an award winning real estate brokerage, Baird & Warner owns and operates businesses in mortgage and title insurance. As Director of Continuous Improvement, I focus on operations, innovation, and integration of 9 business units with more than 2,200 broker associates in 29 offices, comprehensive mortgage and title insurance services, and shared services. Top initiatives include: * Multi-division 5 year strategic plan yielding over immediate results of $250k profit business unit, industry revolutionary customer experience, integrated client services and expected $5m / year profit business lines * Technology overhaul of mortgage company systems including implementation of client application portal, CRM, and enhancements to loan operating system. Project paybacks less than 1 year. * Design and implementation of vendor management system yielding annual savings of over $500k * Creation of multi-unit project management organization to align unit needs, enhance cross business unit opportunities, systematize data integrations, and promote best practices * Design and oversee creation and implementation of two proprietary softwares solving unique industry challenges. Both systems have an ROI in excess of 500%.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Chief of Staff
      • Sep 2013 - Jan 2017

      • Oversee key operational strategic initiatives on behalf of the CFO targeting over $40M in savings across 4 years including Facilities Optimization and energy reductions. Established savings targets, performance measures, and developed and managed highly complex program with over 40 interlocking work streams with 6 leads to achieve on-time delivery. Program resulted in receipt of 2021 APPA Award for Excellence. • Reporting to the head of Facilities Services, identified and execute strategic initiatives across five units to increase consistency and efficiency. • Serve as interim leadership for transitioning units within Facilities Services including Sustainability and Campus Planning, maintaining project schedules, budget performance, progress in strategic goals, and responsiveness. • Develop capital and operational framework to formalize identification, execution, tracking, and budgetary savings for energy efficiency initiatives across capital projects, building operations, and University policies to save over $3m. • Manage staff, revise and stabilize processes, and create new deliverable tracking system to increase high value productivity of the head of Facilities and decrease response time to University leadership. • Revise process for preparation of all University committees by aligning stakeholders in structured process yielding greater consistency in presentations and an increase in approvals by University leadership. • Revise executive support structure to increase strategic capabilities and reduce costs by over 25%. • Develop capital and operational framework to formalize identification, execution, tracking, and budgetary savings for energy efficiency initiatives across capital projects, building operations, and University policies to save over $2m over 3 years.

    • United States
    • Utilities
    • 700 & Above Employee
    • Sr. Energy Efficiency Program Manager
      • Jul 2011 - Sep 2013

      • Managing an annual budget of $2.5M, developed and implemented industry leading energy efficiency programs for data centers and commercial real estate owners exceeding energy reduction goals by 50%. • Working with over large customer account managers, repaired relationships with over 20 commercial real estate owners covering 50% of the downtown commercial real estate market to increase program participation and overall customer satisfaction. • Created reporting structure with VP of Economic Development to tie data center efficiency incentives with economic development strategy. • Liaison with the City of Chicago assisting in implementation of landmark Energy Benchmarking Ordinance.

    • United Kingdom
    • Real Estate
    • Consulting
      • Aug 2010 - Jul 2011

      Self-employed professional engineer and licensed broker providing consulting services around real estate sustainability for both commercial buildings and green product concepts. • Developed a comprehensive business sales plan and financial framework for energy services, aligned with the boutique brokerage practice, leveraging GSA mandates and unique brokerage position. • Create energy efficiency investment framework for mid-size manufacturing firm yielding over $100,000 savings annually. • Craft go-to-market strategy for local product representative of energy efficiency products.

    • Real Estate
    • 1 - 100 Employee
    • Project Manager
      • Aug 2007 - Jun 2010

      Joseph Freed Associates, LLC (JFA) is a large private developer of shopping centers predominantly in the Chicagoland area. • Oversaw complex construction of a 278K square foot, 5-story LEED-ND retail building and 3-level parking/transit station. Ultimately saved $2M in strategic negotiations for owner driven changes. • Design and implement training for leasing covering LEED benefits to allow the team to better address national retailers. • Specify sustainable upgrades for other company holdings including lighting redesigns and VFD installations.

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Managing Partner
      • Jun 2006 - Nov 2007

      Inovo Technologies is a startup innovation consulting firm with a proprietary framework. Inovo's clients are both Fortune 1000 corporations and startups, aiding each in developing new products, services, and marketing with a focus on user experience and adoption. • For client with new material with unique characteristics, developed over 50 ideas and client pursued three with $600M+ market potential. I interviewed experts to better understand the material’s limitations as well as prospective buyers to compare with current product limitations. • Other responsibilities as a partner in the firm included creating and developing financial model and corporate marketing plans and presentations. The presentations were used to secure three new clients. • Created and patented an e-commerce software package based on company methodology including developing a finance, marketing, pricing strategy and creating web site within a four-month time frame with less than $25,000 budget for launch at international industry conference.

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Brand Marketing Summer Intern
      • May 2005 - Aug 2005

      Whirlpool is the leader in the home appliance market across the globe. I was brought in as a Brand Marketing Summer Intern to focus on assigned projects for the KitchenAid Cooking division. • In performing competitive analysis for Whirlpool’s KitchenAid line, created a new multi-platform, multi-national GAP application that was quickly adopted across the global organization. The results contributed to SEC approval of $1.79B Maytag acquisition. Whirlpool is the leader in the home appliance market across the globe. I was brought in as a Brand Marketing Summer Intern to focus on assigned projects for the KitchenAid Cooking division. • In performing competitive analysis for Whirlpool’s KitchenAid line, created a new multi-platform, multi-national GAP application that was quickly adopted across the global organization. The results contributed to SEC approval of $1.79B Maytag acquisition.

    • United States
    • Construction
    • 200 - 300 Employee
    • Senior Associate
      • Jun 1998 - Aug 2004

      Environmental Systems Design, Inc. (ESD) is the leading MEP design firm in the city of Chicago, holding a dominant market share in the region and expanding with projects across the world. • Managed project P&L and led teams of up to 40 people across nine disciplines in both long-range, large budget projects and short-term development projects from initial feasibility to final construction. Projects include theaters, commercial high rise offices, high rise residential, convention centers, university campuses, and palaces for diverse clients including MB Real Estate, Trammell Crow, and the City of Chicago. • Redefine tenant buildout design process by assembling a multidisciplinary team, analyzing the existing state process, developing concepts to eliminate bottlenecks and inefficiencies, and implementing those solutions. The design process was reduced from weeks to three days and grew defined market share from 30% to 70%. Additional responsibilities: • Provided due diligence reports for owners, developers, and tenants based upon flexibility, adaptability, and life cycle cost estimates. • Developed and implemented new project management software tools to improve interdisciplinary communications, project scheduling, client communications, and internal budgeting reducing project management costs by 15%. • Created knowledge management system and program.

Education

  • University of Michigan - Stephen M. Ross School of Business
    MBA, Marketing, Strategy, Finance
    2004 - 2006
  • The University of Chicago
    Certificate - Executive Program for Emerging Leaders, Leadership and Management
    2014 - 2014
  • Washington University in St. Louis
    Bachelor’s Degree, Mechanical Engineering
    1994 - 1998

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