Robert Kolarik

Senior Product Owner at Lone Wolf Technologies
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -

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Stuart Conover

Robert Kolarik is an excellent team leader with experience in scheduling, project management, problem solving, and long term planning. When given a project or goal he not only successfully runs with it until completion he makes it his own. You can always count on him to not only finalize his work but do so in a timely manner and cover all angles of it during the process.

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Credentials

  • CompTIA A ce
    CompTIA
    Nov, 2015
    - Nov, 2024

Experience

    • Canada
    • Software Development
    • 400 - 500 Employee
    • Senior Product Owner
      • Aug 2021 - Present

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Senior Business Analyst
      • Aug 2020 - Jul 2021

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Senior Systems Analyst
      • Sep 2016 - Jan 2020

      Worked with business partners to fulfill for new software enhancements. Aligned with the project management office to analyze review board for new change requests. Reviewed open incidents with affected business partners and determined remediation plan. Lead analyst over a multi-level service desk that supported 2300 retail establishments. Product owner for retail Point of Sale. Managed and mentored a small team of junior analysts working in the same retail space. Worked with business partners to fulfill for new software enhancements. Aligned with the project management office to analyze review board for new change requests. Reviewed open incidents with affected business partners and determined remediation plan. Lead analyst over a multi-level service desk that supported 2300 retail establishments. Product owner for retail Point of Sale. Managed and mentored a small team of junior analysts working in the same retail space.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Quality Assurance Systems Analyst
      • Jan 2013 - Sep 2016

      Tier 3 trouble shooting and software analyst for Point of Sale software.Credit card settlement assistance and remediation.Software tester and problem management overseer.Maintain testing facilities for client, and provide assistance in accessing equipment.Testing lead for software development and deployment.

    • Lead District Support Agent and Assistant Call Center Manager
      • Jan 2008 - Jan 2013

      Authored and enforced IT training documentation for new employees.Responsible for scheduled and ad hoc software and hardware maintenance and upgrades.Principal support for conversion of telephony systems for multi-outlet organization.Served as subject matter expert on IT integration into new business systems.Worked together with client and an array of vendors in event planning stages up to and including on-site event management, conclusion, and follow-up. Ensured IT projects were properly scoped and resources were sufficiently budgeted in order to perform according to customer specifications.

    • District Agent and Service Desk Agent
      • Jan 2004 - Jan 2008

      Level 1 and 2 desktop support and troubleshooting. Security implementation of corporate policies and virus remediation.VPN and mobile network support.Asset assignment and computer upgrade projects, which included installing Windows 2000 and XP.

    • Service Desk Agent
      • Jan 1999 - Jan 2004

      Fully supported server integration and maintenance for numerous large retail organizations.Point person for implementation of thin client reconfiguration and security upgrade for every Firestone Tire Store.Communicated highly technical issues to technical and non-technical audiences.Project lead for companywide Point of Sale server upgrade, which included hardware and software conversions.

Education

  • Ashford University
    Bachelor of Arts - BA, Business Leadership
    2018 - 2022

Community

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