Experience

PT KOI Café Indonesia

• Indonesia
• Food and Beverage Services
• 100 - 200 Employee

• Assistant Store Manager

  • Apr 2015 - Present

  - assist store managers in daily operational activities, such as : - maintaining smooth operations, - handling complaints from customers, - maintaining the availability of operational raw materials, - maintaining store cleanliness and tidiness, - maintaining a positive work atmosphere, and - assisting in managerial activities, such as : - accuracy in daily, weekly and monthly reports - assist store managers in daily operational activities, such as : - maintaining smooth operations, - handling complaints from customers, - maintaining the availability of operational raw materials, - maintaining store cleanliness and tidiness, - maintaining a positive work atmosphere, and - assisting in managerial activities, such as : - accuracy in daily, weekly and monthly reports



Meliá Hotels International

• Spain
• Hospitality
• 700 & Above Employee

• • Jan 2011 - Oct 2014

  - serve the guest, - explain the menu, - handling guest complaint, - decorations restaurant,- up-selling product such as House Wine, Buffet Menu and Promotion Program

• • Aug 2010 - Dec 2010

  - assist Waiters and Waitress in daily operations, - maintain cleanliness and tidiness of work areas, - mise un place, - assist in taking customer orders, - pick up orders to clear up dining areas, - help decorate outlets during special events, such as New Year celebrations, Chinese New Year, during month of Ramadan until Eid Al-Fitr



FIFO Cafe And Resto

• Ciputat, Banten, Indonesia

• Food Server

  • Jan 2005 - Oct 2007

  - Serve the guest, explain the menu, handling guest complaint - Up-selling product such as House Wine, Ala Carte Menu and Promotion Program - Decoration restaurant for special occasion - Serve the guest, explain the menu, handling guest complaint - Up-selling product such as House Wine, Ala Carte Menu and Promotion Program - Decoration restaurant for special occasion