Senior Clinical Manager

• Aug 2023 - Present

Clinical Research Coordinator III

• Sep 2022 - Aug 2023

Clinical Research Coordinator II

• Oct 2021 - Sep 2022

- Coordinates the implementation of multiple complex clinical research protocols. Develops SOPs and templates with guidance from the PI/Clinical Research Manager. - Oversees and facilitates eligibility screening and study recruitment activities; implements strategies to increase accrual. Manages sample processing, packing, and shipping according to protocol, applicable standards, and regulations. - Plans and operationalizes strategies to monitor, document, report, and follow-up on… Show more - Coordinates the implementation of multiple complex clinical research protocols. Develops SOPs and templates with guidance from the PI/Clinical Research Manager. - Oversees and facilitates eligibility screening and study recruitment activities; implements strategies to increase accrual. Manages sample processing, packing, and shipping according to protocol, applicable standards, and regulations. - Plans and operationalizes strategies to monitor, document, report, and follow-up on unanticipated occurrences and protocol deviations. Develops and implements preventive/corrective actions. Develops, disseminates, and assures adherence to study-related clinical research best practices/scientific manuals. - Assumes leadership in protocol implementation and study progress, keeping investigators apprised of study progress. Provides leadership in identifying and working through ethical conflicts arising during protocol implementation, and refers these conflicts to the Research Ethics Team for consults as needed. - Organizes/manages site visits and internal/external auditing activities as assigned. Coordinates research team meetings; assures communications across-the-board. Assures synchronization of study visits/procedures/clinical tests with data collection schedules, established timepoints; manages progress of study participants through protocol; expedites overall study progression. - Coordinates the compilation of information needed for research reports; peer-reviewed publications; develops strategies to disseminate information to clinical personnel, professional audiences and stakeholders. - Follows the appropriate fundamental requirements of all international, national, and local regulatory bodies. Maintains requisite skills and mandatory training in safety, equality, responsible conduct of research, continuing education, and research competencies.

PREVENTABLE - Clinical Research Coordinator

• Jan 2021 - Oct 2021

• Recruits and screens participants in respect to study protocol including inclusion/exclusion criteria, and effectively communicates with participants in regard to informed consent and additional study information. • Carefully reviews participant's EHR in respect to HIPPA to ensure eligibility for study, obtains necessary medical release forms in a timely manner, and extracts relevant data as per protocol. • Performs phlebotomy, vitals, and balance tests. • Maintains accurate data… Show more • Recruits and screens participants in respect to study protocol including inclusion/exclusion criteria, and effectively communicates with participants in regard to informed consent and additional study information. • Carefully reviews participant's EHR in respect to HIPPA to ensure eligibility for study, obtains necessary medical release forms in a timely manner, and extracts relevant data as per protocol. • Performs phlebotomy, vitals, and balance tests. • Maintains accurate data, screening logs, and tracks all updates and protocol deviations. • Ensures proper amount of study materials for each enrollment and delivery of biological specimens for processing. • Utilizes Redcap and study website to maintain an organized and accurate file for each participant. • Has thorough understanding of IRB requirements and submission process.

ENSEMBLE - Clinical Research Coordinator

• Sep 2020 - Oct 2021

• Has an in-depth understanding of the research program and protocols and applies that knowledge to daily activities in the clinic. • Coordinates study visits in an efficient and accurate manner with respect to the protocol, ensuring study goals are met. Study visits include screening (i.e. educating subjects on informed consent, going over inclusion/exclusion criteria, vitals, blood work, nasal swabs, etc.), randomization, and vaccination. • Maintains accurate and complete source… Show more • Has an in-depth understanding of the research program and protocols and applies that knowledge to daily activities in the clinic. • Coordinates study visits in an efficient and accurate manner with respect to the protocol, ensuring study goals are met. Study visits include screening (i.e. educating subjects on informed consent, going over inclusion/exclusion criteria, vitals, blood work, nasal swabs, etc.), randomization, and vaccination. • Maintains accurate and complete source documents, case report forms, lab reports, and adverse events and enters all data in the corresponding software/databases (i.e. Medidata, Study Hub, Signant, Redcap, Velos, EPIC, etc.). • Creates, organizes, and arranges study files, including regulatory binders, source documentation, and other relevant documentation, in a secure storage. • Consistently supports and trains team members to improve overall functionality and create a team-friendly environment. • Attends and facilitates pre-qualification visits, monitor visits, etc. • Quickly responds to data clarification requests and ensures timely submission of study data.

All of Us Research Program - Clinical Research Participant Specialist

• Sep 2019 - Oct 2021

• Recruits, prescreens, and engages study participants, establishing valuable relationships and trust. • Successfully completes 5 to 10 visits per day fast and efficiently while maintaining/following clinical protocols. (Visits include: Assisting participants with consenting process, phlebotomy, physical measurements, etc). • Reviews and extracts data from patient EHRs (i.e., EPIC) • Helps to expand the AoU Research Program outreach by exploring new locations and sharing these findings… Show more • Recruits, prescreens, and engages study participants, establishing valuable relationships and trust. • Successfully completes 5 to 10 visits per day fast and efficiently while maintaining/following clinical protocols. (Visits include: Assisting participants with consenting process, phlebotomy, physical measurements, etc). • Reviews and extracts data from patient EHRs (i.e., EPIC) • Helps to expand the AoU Research Program outreach by exploring new locations and sharing these findings with the team. • Establishes new ways to improve functionality resulting in higher productivity and communication. • Shares new, result-proven, techniques with the team resulting in increased recruitment numbers. • As top performer, I help to develop students, and team members with their recruitment techniques, labeling of tubes, etc. with proven results. • Stays up-to-date with protocols, trainings, and continuously enhances knowledge on new topics pertaining to the study. • Awarded innovation award and employee of the month.

HERO-HCQ - Clinical Research Associate

• Jun 2020 - Dec 2020

The HERO Registry provides a resource for collecting information on Healthcare Workers (HCWs) at risk for COVID-19 infection. The overall goal of the Registry is to develop the infrastructure necessary to identify HCWs at high risk for COVID-19 and to evaluate the efficacy of hydroxychloroquine (HCQ) to prevent COVID-19 clinical infections in healthcare workers (HCW).

Spark-C - Clinical Research Associate

• Apr 2020 - Sep 2020

- Research associate for the SPARK-C research study, focused on understanding the burden of COVID-19 on residents of Miami-Dade by testing individuals at random. - Sets up and maintains fast and efficient testing site, including checking in participants, assisting them with consent forms, reading and recording participant results, etc. - Assists and trains other volunteers improving overall productivity and creating a team-friendly environment. - Verifies and oversees that all data… Show more - Research associate for the SPARK-C research study, focused on understanding the burden of COVID-19 on residents of Miami-Dade by testing individuals at random. - Sets up and maintains fast and efficient testing site, including checking in participants, assisting them with consent forms, reading and recording participant results, etc. - Assists and trains other volunteers improving overall productivity and creating a team-friendly environment. - Verifies and oversees that all data entered is correct throughout the day, thus avoiding error and potential issues. - Attends weekly meetings, providing valuable feedback that implements positive change within the study.

Service and Sales Professional, Lead Host, and Trainer

• Dec 2015 - Sep 2020

- Earned continuous promotions, including the Freshness Pin, voted by both staff and Managers - Increases business using both direct and indirect sales techniques including all planning components of private and large party dining and community marketing initiatives - Creates new clients, while maintaining great relations with existing clients - Leads and manages the restaurant level Host/Sales department operations, modeling and demonstrating leadership that is grounded in the core… Show more - Earned continuous promotions, including the Freshness Pin, voted by both staff and Managers - Increases business using both direct and indirect sales techniques including all planning components of private and large party dining and community marketing initiatives - Creates new clients, while maintaining great relations with existing clients - Leads and manages the restaurant level Host/Sales department operations, modeling and demonstrating leadership that is grounded in the core values & principles - Interacts closely with individuals at all levels throughout the concept to ensure efforts are directed toward attaining company goals - Opens and closes the establishment, maintaining an organized and clean workplace Show less - Earned continuous promotions, including the Freshness Pin, voted by both staff and Managers - Increases business using both direct and indirect sales techniques including all planning components of private and large party dining and community marketing initiatives - Creates new clients, while maintaining great relations with existing clients - Leads and manages the restaurant level Host/Sales department operations, modeling and demonstrating leadership that is grounded in the core… Show more - Earned continuous promotions, including the Freshness Pin, voted by both staff and Managers - Increases business using both direct and indirect sales techniques including all planning components of private and large party dining and community marketing initiatives - Creates new clients, while maintaining great relations with existing clients - Leads and manages the restaurant level Host/Sales department operations, modeling and demonstrating leadership that is grounded in the core values & principles - Interacts closely with individuals at all levels throughout the concept to ensure efforts are directed toward attaining company goals - Opens and closes the establishment, maintaining an organized and clean workplace Show less

Customer Service

• 2009 - 2019

- Perform a variety of cleaning tasks, supervise other employees, address and correct concerns with clients, appointment setting and follow up email - Meet with and acquire new clients, provide quotes, and increase sales - Assisted with bookkeeping, prepared reports, and created an organized/ well- maintained area in the office - Met or exceeded sales goals every month - Perform a variety of cleaning tasks, supervise other employees, address and correct concerns with clients, appointment setting and follow up email - Meet with and acquire new clients, provide quotes, and increase sales - Assisted with bookkeeping, prepared reports, and created an organized/ well- maintained area in the office - Met or exceeded sales goals every month

Manager

• Oct 2008 - Aug 2015

I had the amazing opportunity to learn managerial skills during my employment. I banked the drawers, trained staff, handled inventory, kept a clean establishment, handled customer’s problems with effective solutions, as well as prepared and cooked food. I had the amazing opportunity to learn managerial skills during my employment. I banked the drawers, trained staff, handled inventory, kept a clean establishment, handled customer’s problems with effective solutions, as well as prepared and cooked food.

Sales Associate

• Nov 2011 - Jan 2015

Working for Champs Sports I was able to establish close bonds with customers, exploring their needs, in order to provide them with the best shopping experience. I engaged with customers, thus allowing me to sell them additional items suitable towards their needs and/or wants. Maintained a clean establishment by stocking items, cleaning, and following the game plan. Working for Champs Sports I was able to establish close bonds with customers, exploring their needs, in order to provide them with the best shopping experience. I engaged with customers, thus allowing me to sell them additional items suitable towards their needs and/or wants. Maintained a clean establishment by stocking items, cleaning, and following the game plan.