Robbie Boyd

Director of Facilities at The Baldwin
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Contact Information
us****@****om
(386) 825-5501
Location
Manchester, New Hampshire, United States, US

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Experience

    • United States
    • Nursing Homes and Residential Care Facilities
    • 1 - 100 Employee
    • Director of Facilities
      • Sep 2023 - Present

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Director Of Facilities and Environmental Services
      • Jul 2017 - Aug 2023

      • Leadership of high-performing departments: Facilities, Housekeeping, and Laundry. Regular communication with residents and families to set expectations, resolve conflicts, and ensure consistently high standards are maintained. • Culture champion: uses position to connect with members of all teams at all levels, reinforcing positive workplace culture with residents and staff. • Capital Budget Responsibility: developed and managed the organization's capital budget ($30+m in FY2016-23), scheduling projects to ensure that deadlines and cash flow requirements are met while the organizations goals are achieved. • Managed multiple new construction and renovation projects, including construction of a 4000+sqf addition, creation of an open kitchen, and complete replacement of the siding and roofing. All work took place in an occupied building with minimal disruption to business operations and resident lives. • Oversaw apartment upgrades and turns, allowing for 97+% occupancy, starting from ~70% with significant deferred maintenance. • Fostered strong relationships with other department staff, board members, residents, vendors, key state and city employees, and contractors. Balanced a strong customer service focus with the needs of the organization and built a reputation for fairness and collaboration. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Facilities Management
      • Jan 2015 - Jul 2017

      "To ensure healthy aging, Birch Hill Terrace, a not for profit continuing care retirement community, promotes an independent lifestyle, encourages community involvement, preserves individual dignity and creates a spirit of harmony, compassion, understanding and trust." As Facilities Director my role was to ensure the safety, security, and comfort of our residents and staff by the proper maintenance of the facility. In order to do this I directed a team to provide 24/7 on-site coverage, developed departmental policy and strategies, and oversaw a $500k operating budget. Show less

    • Director of Administration
      • Feb 2008 - Aug 2014

      Highlights: • Direct all administrative affairs of the church and parish preschool, including benefits administration and HR support for 30+ employees, providing high-level support to the board and committees, and managing all communications for the organization including broadcast emails, social media, website design and development, and printed materials. • Liaise with stakeholders to develop a $1.3m+ budget and control expenses to meet that budget. • Manage a maintenance schedule to ensure the necessary upkeep of 11 buildings on a 3.5 acre campus (including rental properties, staff housing, and an historic building). • Participate in small leadership committee coordinating a multi-million dollar capital campaign to upgrade, expand, and improve a 114-year-old sanctuary. Liaise with architects, planners, engineers, and contractors to continually advance project. Left position to move to New Hampshire. Show less

Education

  • Fitchburg State University
    Master of Business Administration - MBA, Health/Health Care Administration/Management
    2022 - 2023
  • LeadingAge: The Larry Minnix Leadership Academy
    Non-profit leadership & change management
    2017 - 2018
  • Saint Joseph's College
    Long-Term Care Administration Certificate Program
    2016 - 2017
  • Lasell College
    Professional Certificate, Eldercare Management
    2015 - 2016
  • Queen's University Belfast
    Bachelor's degree, Theology/Theological Studies
    2003 - 2006

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